Scan to Acrobat Pro DC not working
I'm currently unable to scan to Acrobat: when I attempt to create a PDF from scan, my scanner and Acrobat go through the whole process, and at the point where the scan should be appearing in Acrobat, I'm returned to the Scan page of Acrobat with no file created. Scanning to Photoshop works fine, so it's not my scanner. I'm on macOS Sierra, with the most recent release of DC.
We are glad to hear that your issue is resolved.
A month later after at least one update from Acrobat, this now works for me. Fantastic response time there ;)
Similar things happen to me. I load the document. Select Scan and enhanced scans comes up and the stupid thing locks up. I usually have to restart the program.
AdminLovekesh garg (Admin, Adobe) commented
Sorry for the issue you are facing. Can you please share some details to help us identify and resolve this issue ASAP:
- Scanner details
- Acrobat version
- Scanner driver
- Steps you are using to scan
- Are you facing this issue every time