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Acrobat for Windows and Mac

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33 results found

  1. I probably don't use this feature like many do, but I used to use the 'comment' feature on my touchscreen to annotate notes with a stylus. As a teacher, I like to project the notes I've typed and write on screen with the pen. With the new update, it's hard to find all of the controls to do this. I've managed to find some, but it's not a straightforward.

    4 votes

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  2. Adobe needs to create a functionality that distinguishes highlights from comments. I have a long PDF with several thousand highlights, and it's nearly impossible to find my comments (which is the point of adding them) because you can't filter solely for comments when they're attached to highlights. if Kindle can do it, so can Adobe! Please add this feature; it is long overdue and makes operating within PDF so tedious.

    3 votes

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    Dear User,

    Thank you for your valuable feedback!

    We would greatly appreciate it if you could provide us with more details about the feature improvement you are suggesting. If possible, sharing a screenshot or screen recording of the issue you are facing would be incredibly helpful for us to better understand your concern.

    Based on your feedback, our understanding is that you would like a filter option that distinguishes between empty highlights and highlights that contain notes. Please confirm if our understanding aligns with your request.

    Your input is essential in helping us improve our services, and we are eager to address any issues you may encounter. Please feel free to share any additional information you think might be relevant.


    Regards,

    Arvind

  3. My comment (e.g. add text box) will be removed without my control in some occasion when I edit the comment or add a new one. This type of problem has happen a lot of time in the past one to two months.

    1 vote

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  4. I came in with a notification to log into Adobe Creative Suite for profile setup. After running the the dialog box to set up the profile, I lost all comments on shared Acrobat files. That is over 5 hours of review comments lost. Is there a way to retrieve those comments? I have no interest in reviewing a 90 page document again.

    2 votes

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    Dear Customer,

    Thanks for reaching out to us. We are looking into the issue reported by you and will try our best to resolve it. Meanwhile could you please give us the below info and let us know.

    1. This issue happens to you for one specific file or on everyone.
    2. Could you please try opening the shared file from Web(Browser) and let us know if comments are visible or not.
    3. Also please share error if you got any.

  5. I am working with Linde Engineering India (Linde AG) as Engineering consultant. Our daily routine job is to review various suppliers' documentation to meet the client requirement. Supplier submits the document which we review in .pdf using commenting tool. Previously we were using Acrobat 9 for this in Windows7. Now we are using Windows 10 for last more than 1 year and in that, we are only allowed to use Acrobat standard DC Version 2015.006.30033. In this Adobe Acrobat version, we are not able to edit the comments made by our peers / sub-ordinates before sending it back to Supplier

    17 votes

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    Hi All,
    This is as per the current design, we will keep your feedback in mind.

    Could you please let us know if you are unlocking comments one by one.
    Kindly take a note that you can unlock many/all comments in one go after selecting them in RHP.

    Regards,
    Arvind

  6. How do you hide the 'comment list"? It pops up every time I try to make something and it doesn't automatically adjust the document and takes up so much of the screen. Very annoying.

    3 votes

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  7. what happened to the old mark up tools? highlight text with note, delete text (red line through), etc??
    I used those extensively previously, and this new version is pretty useless without them

    2 votes

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    Hi, Thanks for reaching out to us.
    We are extremely sorry for the inconvenience caused to you.
    Can you use Strikethrough text or Add Note to replace text to create the red line through .
    If you have any specific requirement of a new annot , please let us know the exact use case for the same .
    If the use case is not met by existing annots, we shall add this requirement to our product backlog.

  8. When attempting to enter a text box in the top RH corner of a document the tool covers the area the document I am editing. Have the tools we want to use permanently displayed

    revert back to version 9 format.

    4 votes

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    Hi User, Thanks for reaching out to us.
    The workaround for this is to click on the text properties icon bar to hide the properties so that you can easily see the text box.
    Please let us know if this works for you.

    For the second ask, can you explain the issue again as we are not clear with the ask here.

  9. 4 votes

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    Hi User, Thanks for reaching out to us.
    Are you facing this issue only for highlight or for other annots as well ?

    Can you uncheck the commenting preference “Automatically open comment pop-ups for comment other than notes” and try to create another highlight. Please let us know if this resolves the issue for you.

  10. When I go to highlight text, the highlighter is the size of about half a page. Other forums suggested that this had to do with formatting by acrobat, but it happens in all documents. This feature is virtually useless. Perhaps its a bug that could use fixing.

    1 vote

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  11. 4 votes

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  12. When I filter by name, not all of the comments that user contributed are showing in the right-hand pane. It's really problematic because those comments are being skipped over and not getting a response.

    1 vote

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  13. As you are well aware, the users of Adobe Acrobat (or similar products) usually apply ‘Highlight Text’ to highlight or summarize parts of the text or the book that they are reading in PDF format.

    After finishing to read the text, if the user can have the ability to extract (in one step) all the highlighted parts in the format of a MS Word or other PDF file; this can be very handy and helpful; since this way the user can easily make an outlined summary of the read text or book ready for future references.

    I wonder if the…

    1 vote

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  14. Highlight & Comment Simultaneously -- Adobe used to have this capability. It is sorely missed in Adobe Pro 2017!! Please bring it back!

    1 vote

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  15. Document made in Acrobat Pro DC 2018 and sent for review.
    Came back with multiple comments. Those of them that got fixed got marked. Then I could come back later and show only unmarked comments. It works just fine in 2018 version. But with New Acrobat Pro DC 2019.008.20080 it does not work. As soon as i click on the filter button to sort the comments the whole Acrobat gets jammed. I have tried several times, also restarted computer. So there must be something wrong here.

    3 votes

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    Hi ,
    Thanks for reaching out to us. We regret the inconvenience caused to you.
    We have tried at our end to reproduce the issue but we are unable to do so.
    Can you provide the review link of the review file or a local copy of the review file with all the comments to investigate further ?

  16. 4 votes

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  17. 1 vote

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  18. this version SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    cannot do the same as before. whoever came up with this should be FIRED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    1 vote

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  19. Custom stamp isn't populating the Stamp icon in Acrobat DC Pro for some Macs even when it is in the Stamp Folder. The custom stamp works on all Windows OS and all Mac OS but a few Mac users are having that issue.

    1 vote

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    Hello,

    Most likely this seems to be an issue with the permissions with a user profile on the system, please try the following steps and check if that helps.
    1. Create a new user profile on the affected Mac machine, and test the scenario again.
    2. Check the permission on Adobe folder and Sub-folders, match with non-affected Mac machines:

    Location of Adobe folder:

    It’s in your user (Home) > Library folder. In recent versions of Mac OSX, this is hidden by default.

    In the Finder, hold down the Option key first while choosing Go > Library so you can see it.

    Then find it in:
    Library > Application Support > “Adobe” > Acrobat > DC > Stamps

    let us know how it goes.

  20. Could not find the menu for import FDF file to PDF file. It was next to Export all the comments to FDF file. Sometimes I need to merge some different reviewers' comments into 1 PDF file, I need this.

    Also, online review is not available for some kind of commenting? but it didn't say detail or how to solve the problem, I could not do anything. Is it possible to show us what was wrong?

    1 vote

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