783 results found

1. Compare PDF report wildly wrong

   1. The compare PDF feature does not work correctly for comparing two PDFs in which the only changes were edits to a table in InDesign. Almost every element on the newer PDF has been flagged as changed. The flagged notes show that Acrobat is comparing the wrong components to one another.

   The two compared PDFs originated from the same InDesign file, and created with the same PDF presets.

   Compare settings were tested set to both "autodetect" and "reports, spreadsheets, magazine layouts"; Show in report set to "Text" only.

   1. Original PDF created. Dates changed in a table; new PDF generated using same PDF export preset in InDesign. Compare files.
   2. OSX 10.13.6, Acrobat DC 18.11.20063, InDesign 13.1
   3. Expected: only the modified text would be flagged in the Compare report
   4. Observed: almost every component on the page is flagged as changed, and the vast majority are completely unchanged from prior PDF.

   1. The compare PDF feature does not work correctly for comparing two PDFs in which the only changes were edits to a table in InDesign. Almost every element on the newer PDF has been flagged as changed. The flagged notes show that Acrobat is comparing the wrong components to one another.

   The two compared PDFs originated from the same InDesign file, and created with the same PDF presets.

   Compare settings were tested set to both "autodetect" and "reports, spreadsheets, magazine layouts"; Show in report set to "Text" only.

   1. Original PDF created. Dates changed in a table; new PDF generated using same… more
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   Declined  ·  4 comments  ·  Other  ·  Delete…  ·  Admin →
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2. Request: Option to lock Quick Tools (disable drag reordering)

   Requesting an option to disable drag reordering Quick Tools, maybe in the right click menu or Customize Quick Tools window. With a stylus it's way too easy to accidentally reorder Quick Tools while trying to select a tool.

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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   Declined  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Since we havent got much users asking for the same, we are closing this thread for now.
   We’ll revisit if we hear back this again

   Thanks
   Ayush Jain

3. Combining photographs into a binder document - Urgent

   This is a bug report. Adobe will not let me combine photographs that have been converted to PDF into one document so they can be Bates numbered. I get an error message that says Adobe encountered an unknown error and it will not combine the photographs. Help please!! I work for a law firm and am trying to produce these photographs in our discovery responses!!

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   2 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Declined  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   We are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.

   Thanks
   Tanvi

4. Every time I start Acrobat 11 Pro, all customisations are gone

   I lost customisation every tim I open Acrobat. Can you help me with this?

   Many thanks!

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   Declined  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi

   I would like to inform you that Adobe has stopped Active support for 11.×.
   I would like to request you to kindly use Latest Adobe Acrobat DC for updated UI and great features.

   Thanks
   Ayush Jain

5. Comparing two files - crashes immediately

   1. Open Acrobat Pro DC.
   2. Open file A.pdf
   3. Open file B.pdf
   4. Under Tools, select 'Compare Files'.
   5. Click the 'Compare' button.
   6. Acrobat DC Pro crashes.

   This is on a Mac Pro with macOS 10.13.6

   Continuous Release Version 2018.011.20058
   Architecture: x86_64
   Build: 18.11.20058.296032
   AGM: 4.30.78
   CoolType: 5.14.5
   JP2K: 1.2.2.41223

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6. need to be able to have a link open a 2nd new window so reader can keep their place in original location

   I publish gov't docs for public review. For reasons too boring to explain, I now have to put the figures that go with the text in an appendix way at the end of the pdf and not just on the next page where they are referenced in the text. So now the figures are at the end of the pdf. I want to Acrobat to add a feature that would open a new window for a link within one pdf. This would allow the public to clink on a link to a figure, open the figure in a separate window and let the reader keep the original window on the page of the text they were linking from. I could do this if I publish 2 separate files -- one with just figures -- but I want to give the public just one file to keep it simple as possible. Acrobat Pro only allows me to link the reader from the original page to the linked page without a way to get back to the previous location where they linked from. So the reader is going to get lost somewhere at the back of the file. I've been trying to do this since 2014 and, today finally Adobe Support told me definitively that it can't be done. I want to be able to publish one pdf for the public and not have them get lost trying to find their original place before were sent on a linked to another part of the document. What I want is a "back" function for the link. Attaching a file with the figures to the text file doesn't do away with the need to send out two files. So I new a "new window" feature for internal links and a "back" function to go to the previous page before linking. Thank you.

   I publish gov't docs for public review. For reasons too boring to explain, I now have to put the figures that go with the text in an appendix way at the end of the pdf and not just on the next page where they are referenced in the text. So now the figures are at the end of the pdf. I want to Acrobat to add a feature that would open a new window for a link within one pdf. This would allow the public to clink on a link to a figure, open the figure in a separate window… more

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   Declined  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Closing this Thread here

7. Remove size dimension restrictions on PDFs!

   Why is there a size restriction on PDF dimensions?
   I have a fairly simple outdoor sign created in InDesign at 234" wide and when I make it into a pdf it is cut off.
   Very annoying! It certainly has nothing to do with file size as the cut off PDF is less than 100K!!

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   Declined  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   We are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.

   Thanks
   Tanvi

8. Testing feedback submission

   What's up? Where do I see this dev feedback? Testing one two three

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9. Combine Files Chokes on Pages with Images

   I frequently combine PDFs into one report document, and lately when I go to add footers, headers, and/or watermarks, I get an error message "An error was encountered while retrieving page content." I have to convert the entire file to .ps, THEN back to PDF, before I can add my page numbers, etc. This never used to happen. Please fix it!!

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   Declined  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   We are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.

   Thanks
   Tanvi

10. Read aloud feature reads chaper numbers as calendar dates

    Adobe Read out loud feature is reading some section and figure numbers as a date. It only seems to happen where the number has a format of 3 digits, separated by a decimal, and where the 3rd digit is greater or equal to 10. For example, 3.2.11 is read “March Second, Eleven” and 4.4.10 is read “April Fourth, Ten”. I’m assuming it is a setting in Adobe somewhere, since it is doing it for text within the document as well, not just figure numbers or alt text from images. There was nothing odd about the text from the word versions (wasn’t set to date format or something).

    Any idea how to turn this off?!

    Adobe Read out loud feature is reading some section and figure numbers as a date. It only seems to happen where the number has a format of 3 digits, separated by a decimal, and where the 3rd digit is greater or equal to 10. For example, 3.2.11 is read “March Second, Eleven” and 4.4.10 is read “April Fourth, Ten”. I’m assuming it is a setting in Adobe somewhere, since it is doing it for text within the document as well, not just figure numbers or alt text from images. There was nothing odd about the text from the word versions… more

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    Declined  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi Paul,

    I checked out the issue you are facing on your system. It seems that the issue is at Windows OS level and not from our side. It works fine on Mac.

    Thanks
    Rachit

11. Size Matters

    When opening a PDF it does not need to be 134% size. I've set the view to 75% and the files still open at 109%

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12. IT SUCKS

    Everything about this Adobe DC SUCKS! I hate it! I want the old Pro back! Things that I could do with one click, now take 3 clicks. My job now takes longer because of this program. It's absolutely ridiculous. Bring back the old Adobe Pro and get rid of whatever this **** is.

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    Declined  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    We have no plans of going back to the older UI.
    Do let us know with Acrobat DC UI if you are facing any so that we can help you in that.

    Thanks
    Ayush

13. Adobe sucks... I bought an ebook to download to my phone... I ha ve wasted hrs trying to see my ebook... it should not be this complicated

    I still don't have access to ebook... adobe gives u many options but not a straight forward option

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    Declined  ·  amukherj responded

    This is not the right forum for mobile issues.

14. Make it look like the old XI Pro Interface. Rainbow Brite is NOT using Adobe.

    Make it look like the old XI Pro Interface. Rainbow Brite is NOT using Adobe.

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    Declined  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    We have no plans of going back to the older UI.
    Do let us know with Acrobat DC UI if you are facing any so that we can help you in that.

    Thanks
    Ayush

15. In interactive pdfs with multiple pages hide inactive pages till we navigate with buttons page numbers shouldn't be shown

    In interactive pdfs with multiple pages hide inactive pages till we navigate with buttons page numbers shouldn't be shown

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    Declined  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Since we haven’t heard back from multiple users on this, We are closing this thread.
    We’ll revisit if we hear back again on this

    Thanks
    Ayush Jain

16. [idea] Option of capping the brightness to avoid visual fatigue

    Change the background color of a pdf even if there is a background image to avoid visual fatigue or a option of capping the brigntness to avoid changing screen settings

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17. Please bring back 'insert pages' the way it used to be.

    'Combine Files' doesn't combine. It creates 2 tabs, and that's not what I need. I need a single scrolling file of multiple pages. Maybe I'm doing something wrong. This new version is not intuitive or user friendly. It's visually ugly. There's too much clicking around to find the different tools that you need. Due to the weird organization, I'm wasting time trying to figure out how to get what I need. It's not efficient. Frankly, I hate everything about it.

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    Declined  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    We are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.

    Thanks
    Tanvi

18. Save as Adobe PDF - Created PDF flickers open, then closes

    Hello,

    For certain documents, the "Save as Adobe PDF" option within Word 2016 is not usable. The all of the export steps appear to complete, and the resulting PDF file flickers on-screen and then closes. No file is actually saved.

    I have confirmed this an issue with the following:

    Microsoft Office 2016 Version 1803 (Build 9126.2275 Click-to-Run)

    Adobe Acrobat 2015 Standard (15.006.304488)

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    Declined  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    We are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.

    Thanks
    Tanvi

19. Blank screen when opening a PDF

    When i try to open a PDF it just pulls up a blank screen within Acrobat. i have to close out and reopen it numerous times before i can actually view the PDF! HELP?!

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20. Turn the Adobe Scan app pop-up advertising off.

    Adobe Scan app advert pops open every time I open a new set of files. I was working on combining many file groups all afternoon and had to stop and close your advertising 6-8 times. The worst part is that I downloaded the app after the first time, so it is unnecessary in every way as well as annoying and a waste of my time.
    Acrobat Pro DC for Mac OS

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    Declined  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Since we havent heard back from you for so long, we are closing this thread here.
    Please feel free to reach out to us again if issue persists.

    Thanks
    Ayush Jain