Save as Adobe PDF - Created PDF flickers open, then closes
Hello,
For certain documents, the "Save as Adobe PDF" option within Word 2016 is not usable. The all of the export steps appear to complete, and the resulting PDF file flickers on-screen and then closes. No file is actually saved.
I have confirmed this an issue with the following:
Microsoft Office 2016 Version 1803 (Build 9126.2275 Click-to-Run)
Adobe Acrobat 2015 Standard (15.006.304488)
We are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi
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Geoffrey Penny commented
What is the best way to send the file?
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Geoffrey Penny commented
Yes, they are both updated (updated since the original post as well). This is only happening for certain files, but it is consistent across several machines that we have tested.