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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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644 results found

  1. Very bad, does not work

    Want to edit a file? - just upload one. uploaded? - just register or sign in. signed in? - just take a free trial. Get uploaded - everything froze and nothing works. Make a fair service that works!

    0 votes

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Is it happening for all files or with any specific document only?

    2) Could you please share the workflow and file on which you faced the issue
    Hoping to hear from you soon.


    Thanks,

    Indu

  2. lagging scrolling file on website

    too lagging when scroling the pdf file, when using Adobe reader app on desktop, it does not lagging, but web too lag, happen on any laptop

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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    Need Info  ·  AdminRohit Sharma (Admin, Adobe) responded

    Hi Hao do,

    Thank you for reaching out. To assist you better, can you please apprise us with below information ?

    • Is it happening for all files or any specific file ?
    • If it is specific to few files, what is the Page count in those PDFs?
    • What is the screen resolution on your machine?


    Regards,

    Rohit

  3. Compress, combine etc features are not available

    I am not able to combine pdf files and compress feature also not available. What is the use of providing acrobat services when these features are not provided. Planning to end the subscription

    1 vote

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    Need Info  ·  1 comment  ·  Combine files  ·  Admin →
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  4. Use a current e-sign template for fill & sign

    The ability to have the option to use a current e-sign template and convert it to a fill & sign versus having to start from scratch when I'm wanting to use the current template in front of the customer.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  5. you ******* suck

    your system ******* sucks, 0 way to send the necessary signature... no error code... no help

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminLourdes (Admin, Adobe) responded

    Hi Cole,

    We are sorry you are facing trouble using Request signature. Could you please provide more information about your problem to have a better understanding of it.

    Thanks,

    Adobe Sign Team

  6. The document was ruined as all the text boxes moved and deleted most words

    My document got completely ruined after i saved it. none of the text is in the right place and most of it is deleted

    1 vote

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    1 comment  ·  Commenting  ·  Admin →
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    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Matthew Elliott, 

    Thanks for your feedback. We apologise for any inconvenience you faced when using Acrobat Web. Could you please share the steps you followed so we can help you further in fixing this issue?  


    Regards Amit

  7. Subscription does not work even once. Must upgrade to some other service...who knows if that even works. Waste of time and money!

    Awful service...just spent an age trying to get my Export PDF subscription working and was told that my subscription does cover export to JPEG...only to word. Supposedly I need to upgrade to some other service

    Export subscription explicity says:
    Export to Word
    Export to Excel
    Export PowerPoint
    Export to JPEG, TIFF, PNG

    How do I get my subscription to work?

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Martin,


    Thanks for reaching out to us. We would recommend to upgrade your subscription to PDF Pack that covers PDF to JPG and PPT conversions and provide other offerings too. 


    Regards,

    Acrobat web team

  8. ****** Program

    So far the app won't load and edit, and the web based Adobe won't edit and save. Already its lost have half my work. I have 16gbs of ram.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Need Info  ·  AdminRohit Sharma (Admin, Adobe) responded

    Hi Jesse,


    Thank you for contacting Adobe. Can you please apprise us with the following information to assist you better:

    - Is it happening for all files or with any specific document only?

    - Could you please share the workflow and file on which you faced the saving issue.


    Hoping to hear from you soon.


    Thanks,

    Rohit

  9. Continuous errors when trying to any editing to pdf

    Continuous errors

    1 vote

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    Need Info  ·  1 comment  ·  Organize Pages  ·  Admin →
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  10. Comments Disappeared

    I added comments and they all disappeared! Now I have to start over.

    2 votes

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    0 comments  ·  Commenting  ·  Admin →
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    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Kylie,

    Thanks for your feedback. We apologise for any inconvenience you faced when using Acrobat Web. Could you please share the steps you followed so we can help you further in fixing this issue?

    Regards 

    Amit

  11. Piece of ****

    There is no way to remove the ****** floating menu when opening a pdf. Get rid of that garbage and show where the preferences can be changed at.

    0 votes

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    0 comments  ·  Reviews  ·  Admin →
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    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi,

    Thank you for contacting us. To assist you better, Can you please apprise with below information:

    • Exact description of issue that you are facing ?
    • Screenshot of the issue being faced

    Thanks,
    Amit

  12. Duplicate a PDF

    Please add the essential feature of duplicating a PDF document.

    1 vote

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    2 comments  ·  Create PDF  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Sameer,


    Thanks for reaching out to us. We have copy file feature available now on Acrobat web by which you can duplicate your PDFs and use them. Please login to your account and let us know if you are able to use the feature and provide us feedback if there is any.


    Regards,

    Acrobat web team

  13. Page left off

    When I reopen the file, I would to see the page where I left off, not the first page

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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    Need Info  ·  AdminRohit Sharma (Admin, Adobe) responded

    Hi Ali Alalawi,

    Thank you for reaching out to us. Yes, this is a functionality where the PDF is opened from the page where one has last closed it. Please share in case this behaviour is not an expectation for your use case.


    Regards,

    Rohit

  14. Not sure

    Not sure what your NEXT STEPS ARE

    Do I have to upload a document from my download folder I order to sign it?

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  15. SW Failure

    I exported an adobe doc to a Word DOCx. Word cannot open the file. This is not a great help folks.

    1 vote

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    Need Info  ·  1 comment  ·  Export PDF  ·  Admin →
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  16. The fill and sign templates are not opening for use, but instead show an error.

    Need help with agreement templates - when attempting to use them, instead of loading it errors out. This happens frequently since the Adobe update/change to Adobe Acrobat.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  17. Unable to Edit PDF

    Unable to edit PDFs as the "Preparing Document" notice will not finish

    2 votes

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Ekaterina Kingston,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:
    1) Is it happening for all files or with any specific document only?
    2) Could you please share the workflow and file on which you faced the saving issue
    Hoping to hear from you soon.

    Thanks,

    Indu

  18. export highliights does not work

    cannot export or print highlighted

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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  19. Reselect, selected things

    Dont make esc button the button to turn of selecting tool

    1 vote

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    Need Info  ·  1 comment  ·  Upload and Organize files  ·  Admin →
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  20. Emergency housing documents

    Find the wait list
    and all my applications.

    1 vote

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    Need Info  ·  1 comment  ·  Organize Pages  ·  Admin →
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