644 results found
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Not saving PDF after inserting a new page
It is not allowing me to delete a page and insert a new page. Once I hit save, it tells me something went wrong and gets stuck on the screen saying "discard" "cancel" and then I cant move forward with trying to save my new page.
1 vote -
Features no available
Why your all tools are available only in Chrom but not in Adobe DC desktop.
This is a disaster you made!1 vote -
Combine files and chat help not working
Hello - I'm having issues accessing the 'combine files' service included in my plan. This service has been working fine, until today. I tried solving this issue with the chat, but the service there was very poor and did not solve the issue. See attached chat log. I'm paying for this service, and expect to be able to access it. I have a deadline that I'm now late on due to this failure on Adobe's part to deliver on the services that I'm paying for.
1 vote -
Wors than Apple free Preview
the web services was horrible. I was not able combine multiple PDF together and there was no button to report bug. On contrast MacBook default Preview combined them successfully. Your paid service is worse than some free products. Why should I keep subscription?
1 vote -
EDIT PDF NOT RESPONDING.
I AM NOT ABLE TO EDIT MY pdf. WHENEVER I AM GOING TO TRY SOMETHING "preparing file to edit..." MSG IS GETTING DISPLAYED. AND IT'S BEEN BUFFERING FOR LAST 15MINS. I FLT LIKE BEING CHEATED.
1 voteHi Abhirup Chakraborty,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only?
2) Could you please share the workflow and file on which you faced the issue?
Hoping to hear from you soon. -
ERROR MESSAGE
FORM WILL NOT SEND, NO INDIATION AS TO WHY. BETTER INFORMATION WOULD BE USEFUL SO I CAN WORK OUT HOW TO RESOLVE THIS
1 voteHi Rebecca,
Could you give more information about the file you tried to send? Also a screenshot of the error message if there is would be really helpful
Thanks,
Acrobat sign team
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Lacking Basic Acrobat Tools
I need access to all the tools on Adobe Acrobat Pro and I don't have those right now. I need Combine, Convert, Organize Pages, etc. I am very limited. Please help!
1 voteThank you for your reaching out, Thomas. We apologize for the inconvenience. Please provide us your subscription type and screen shot of error messages, we can help trouble shoot.
Adobe Acrobat team
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Reminder doesn't work.
reminder to recipients does not work on bulk send!!1
1 voteHello Salina,
Could you provide us with more information about this issue? For example the type of remainder you try to use, attached documents, etc.
Thanks,
Adobe Sign Team
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Useless editing text
Useless editing text. Text just disappears as soon as I try to add to it or change it.
1 voteHi Lara Goldingay,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only?
2) Could you please share the workflow and file on which you faced the issue Hoping to hear from you soon.
Thanks,
Indu
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Create the full feature set on the Web version as the downloadable version of Adobe Acrobat
add the ability to edit the text fields online. I am running on an old computer for work and down want to download adobe acrobat (which i'm forced to the install creative cloud and all the other software that I don't want) Just make the web version as capable as the desktop app please and thank you
1 voteHi Nolan,
We are working on bringing all the features from the desktop version to the web version. Can you please let us know if you were looking for some specific features?Thanks,
Indu
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You have not resolved a problem with saving, but insist to you have. Stop lying
Your product is slow, unreliable and does not save details locally prior to uploading.
1 voteHi Stephen Dutton,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only?
2) Could you please share the workflow and file on which you faced the saving issue Hoping to hear from you soon.
Thanks, Indu
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it cannot save the file once e sign
I cannot save a file once I do e signature. It doesn't work
1 voteHello Nenad,
Could you provide more details about this? Do you mean that after you put your signature in the file it cannot be saved? Or you cannot save a copy? Also could you provide a screenshot if there's a error message?
Thanks,
Acrobat sign team
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Adobe Sign Error - Cannot Open Signed Docs
Cannot open signed Adobe Sign documents. It is telling the file is corrupt for every document in the account. This is not correct and is clearly an error within the Adobe system. It just started happening this week.
1 voteHi Kyle,
Could you provide more details on how/where you opened the Adobe Sign documents, as well as the name of one of such documents and when it's signed so we can look into it?
It'd also be helpful if you could provide us a screenshot of the error.
Thanks,
Adobe Sign Team
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glitch on esign feature
when document is open and I chooose request esignatures, it goes to a blank pg. I must go to 'documents' tab and request esignature from there. This did not happen in the past. New glitch
1 voteHi Diana,
Thank you for your feedback. Are you still experiencing the issue? Does it happen to all of your documents or just particular ones? Are they uploaded by you or shared by others?
If this only happens to certain documents, would you be able to share some with us so we can investigate?
Thanks,
Adobe Sign Team
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I need important files to download
I can't download HSBC files send my Rosalinda
mccendozo@gmail
1 voteHi Macaria,
Could you please provide more information?
Where were yo download - which page?
What were you trying to download? A PDF file, other type of documents, or an Agreement?
Thanks
Adobe Sign Team
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Compress PDF Function Not Working
The Compress PDF function is not working. It will attempt to upload the document but stop at the same number every time I try to refresh and reupload. Please fix!! Need this function to work.
1 vote -
Please contact ne 0272691899
hi there,
currently one of our user encourting E sign access issue to solve this i contacting several times to help desk later my call us been transfer to business support team but no one is responding even if i stayed in the line for 20 minutes.
its a poor service what i faced today.
Regards
Madhan JN
Custom Care Nursing Ltd
+64 02726918991 vote -
Frustration with how slow saving is during editing
Saving is too slow, 5 minutes and still waiting.
Really dislike Adobe, use to love it, not it is tedious to use, to save, to access. It has become cumbersome.
Really frustrating to use
1 voteHi Sally Smith,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only?
2) Could you please share the workflow and file on which you faced the saving issue
Hoping to hear from you soon.
Thanks,
Indu
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can't belevie this is a paid product.
Does this even work?
1 voteHi Kars Hamstra,
Thank you for contacting us. We would appreciate if you can share the workflow and issue you are facing while using the product.
Thanks,
Indu
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Rubbish unhelpful unwanted 'feature'
I just clicked on the Rotate button on a pdf document opened in Acrobat and instead of simply rotating the page as it used to do I now keep gettnig directed to a new window with an adobe url including '/link/' with a blank page and it won't let me get back to my already open document. How do I get rid of this unhelpful 'feature', plesae?
1 vote
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