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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Acrobat Web

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465 results found

  1. Move Continue Button to Top

    Move the continue button for terms of use to the top of the web form documents from the bottom. My customers struggle to scroll and find it.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Resolved  ·  AdminRicardo Morfin (Uservoice QE, Adobe) responded

    Hello,

    We are sorry you are experiencing trouble with the new experience. We’re continuously working to improve the experience and really appreciate you sharing your thoughts.

    Thanks,

    Sign in Acrobat Web Team

  2. Allow roll back to old version of E-sign

    Can we please have the old version of E-sign back. We keep getting these updates forced on us and up till now have been able to roll back to the old version. The old version was more user friendly than the current version. We're looking at other providers with a view to moving when our current subscription is expiring

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Resolved  ·  AdminAna Tellez (Admin, Adobe) responded

    Hello Mr. Wilks,

    We are sorry you are experiencing trouble with the new experience. We’re continuously working to improve the experience and really appreciate you sharing your thoughts.

    Thanks,

    Sign in Acrobat Web Team

  3. Hate new interface

    this new interface is very difficult to use. makes mistakes by placing signatures in the wrong spot and i can not figure out how to undo the auto place fields. very frustrating

    2 votes

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    0 comments  ·  Send for Signature  ·  Admin →
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    Resolved  ·  AdminAna Tellez (Admin, Adobe) responded

    Hello Simon,

    We are sorry you are experiencing trouble with the new experience. If you’ve placed a field by mistake, here are a few ways to remove it:

    • Press Command (⌘) + Z on macOS to undo.
    • Press Ctrl + Z on Windows to undo.
    • Right-click the field and select "Delete Field".
    • Click the field and press the Delete key on your keyboard.

    We appreciate your feedback and hope this clears things up.

    Thanks,

    Sign in Acrobat Web Team

  4. Document stuck in waiting to prefill and will not allow me to cancel the agreement

    https://community.adobe.com/t5/adobe-acrobat-sign-discussions/how-to-cancel-a-prefill-agreement/m-p/10504258

    I am having this same issue. It still does not work. I have sent out a document and it is stuck in the waiting for me section and will not let me delete it. Support was not able to help

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Resolved  ·  AdminAna Tellez (Admin, Adobe) responded

    Hello Adeleta,

    We are sorry you are experiencing trouble with the new experience. If you want to hide an agreement in a "Pre-fill" state you can always:

    1. Go to Documents -> Agreements -> Waiting for you

    2. Select the agreement you want to hide.

    3. Click on "Hide Agreement" on the Right Hand Panel. We appreciate your feedback and hope this clears things up.

    Thanks,

    Sign in Acrobat Web Team

  5. Pésima actualización

    Buenas tardes.
    La actualización es pésima y en lugar de mejorar la experiencia, la empeoró significativamente.

    1) Hay que hacer más clics para abolutamente todo.

    2) La mayoría de las veces el nombre de archivo es "binder1"?, cuando en la versión anterior ya detectaba el nombre del primer archivo.

    3) No se pueden arrastrar los archivos, ahora solo se puede seleccionar DE A UNO desde el navegador.

    Sería una buena idea poder creer un template de las opciones, por ejemplo:

    1) Que por defecto se tenga que firmar en orden.

    2) Que por defecto solicite x cantidad de firmantes y…

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Resolved  ·  AdminAna Tellez (Admin, Adobe) responded

    Hello,

    We are sorry you are experiencing trouble with the new experience.

    We hope you find this answers useful:

    2.The best way to edit the name of the files "binder1" is opening "add message" you will be able to edit the name of the agreement before sending it. Or you can also edit the name by clicking on the name of the agreement that is on the top of the screen and click on the pencil icon.

    3. You should be able to drag and drop multiple files or select multiple files at once. If not. You can let us know the steps you follow and we can help triage the failure to solve it as soon as possible.

    Thanks,

    Sign in Acrobat Web Team


  6. Stop making changes

    Stop changing this app. It worked perfectly fine the way it was. This is exactly the same, just in a different order. It took me twice as long to route a document because I had to go slowly to make sure I didn't miss a step. The form fields are off to the side and I can't drag it to make it larger. It took me 4 tries to type a personal message because the text box was hidden.

    0 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Resolved  ·  AdminRicardo Morfin (Uservoice QE, Adobe) responded

    Hello Ms. Becky,

    We are sorry you are experiencing trouble with the new experience. We’re continuously working to improve the experience and really appreciate you sharing your thoughts.

    Thanks,

    Sign in Acrobat Web Team

  7. Automatic Name of your Adobe sign send for signature

    Hello. the new adobe sign doesn't automatically make the name of the document the name of the first attached file. It automatically names it binder. Could you update this please

    0 votes

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    0 comments  ·  Send for Signature  ·  Admin →
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    Resolved  ·  AdminAna Tellez (Admin, Adobe) responded

    Hello Jessica,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Thanks,

    Sign in Acrobat Web Team

  8. Give us the old version back.

    Get rid of the new version. I now have a crick in my neck as everything is squished on the left had side of my screen. Very uncomfortable. Gives the file stupid names "binder" - whats that about? I should sack your software engineers as they have totally destroyed the product.

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Resolved  ·  AdminAna Tellez (Admin, Adobe) responded

    Hello,

    We are sorry you are experiencing trouble with the new experience.

    The best way to edit the name of the files is opening "add message" you will be able to edit the name of the agreement before sending it.

    Hope this information is useful to you.

    If you have any further questions or concerns, please do not hesitate to contact us.

    Sign in Acrobat Web Team

  9. Usage issues

    After Adobe updated the functionality, it became more difficult for users like me to work because the functionality was difficult to use.

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Resolved  ·  AdminAna Tellez (Admin, Adobe) responded

    Hello,

    We are sorry you are experiencing trouble with the new experience. We are always working to improve the experience. We value your feedback.

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  10. Usage issues

    This system update is a very bad change. It doesn't work as well as the previous version.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Resolved  ·  AdminRicardo Morfin (Uservoice QE, Adobe) responded

    Hello,

    We are sorry you are experiencing trouble with the new experience. We’re continuously working to improve the experience and really appreciate you sharing your thoughts.

    Thanks,

    Sign in Acrobat Web Team

  11. New Signature is still Horrible

    This "new" version of getting signature still sucks which is why nobody wanted to use it. How do we switch back?

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Resolved  ·  AdminRicardo Morfin (Uservoice QE, Adobe) responded

    Hello,

    We are sorry you are experiencing trouble with the new experience. We’re continuously working to improve the experience and really appreciate you sharing your thoughts.

    Thanks,

    Sign in Acrobat Web Team

  12. 電子サイン依頼機能が使用できない

    電子サイン依頼機能の使用を試みているが、5/19午後から「ファイルの結合」を行おうとするとエラーが起き先に進むことができない。端末自体を再起動やシャットダウンしても改善しない。

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Resolved  ·  AdminAna Tellez (Admin, Adobe) responded

    Hello,

    We’re sorry you’re experiencing this issue and appreciate you bringing it to our attention. Our team is currently triaging this issue.

    Thanks feedback,

    Sign in Acrobat Web Team

  13. Bring back Adobe Sign

    Hi,

    How do we get the old Adobe Sign Back. This new interface is not user friendly nor does it all our company send COMPLETED LEGAL documents like we used to. This is cause delays and frustrations from leadership and clients.

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Resolved  ·  AdminAna Tellez (Admin, Adobe) responded

    Hello,

    Sorry to hear that you are having issues with the new interface.

    Something that I can suggest to do is the following:

    1. Sign in
    2. Click on the documents tab on the nav bar on top.
    3. Once open click on the left hand panel on "agreements"

    There you can observe the list of agreements that user has send you can filter them out by completed or in progress.

    Hope this information is useful.

    Let us know if you have any other question.

    Sign in Acrobat Web Team

  14. Offline versie niet meer toegangelijk?

    De vorige versies terugzetten. Ik had steeds een offline mogelijkheid om de acties te doen die ik nodig heb. Via omwegen - die ik daarvoor niet moest te doen - kan ik pas aan mijn werk beginnen. Als ik een andere software vind die gebruiksvriendelijker is, zet ik dit abonnement stop! De updates zijn een ergernis geworden...

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Resolved  ·  AdminAna Tellez (Admin, Adobe) responded

    Hello Mary-Roos,

    We are sorry you are experiencing trouble with the new experience. We’re continuously working to improve the experience and really appreciate you sharing your thoughts.

    Thanks,

    Sign in Acrobat Web Team

  15. OCR Tool is laughably limited.

    Your OCR tool is..........................less functional than a free version. And I'm paying for your service...

    It keeps getting stuck on "Recognizing Text" and won't complete the task and then gets an error and stops.

    Before, it had a 100 page limit, which is absurdly small. I don't see that limit right now but if expanding beyond 100 pages broke your tool, you need to really reassess your program.

    1 vote

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    Resolved  ·  0 comments  ·  Edit PDFs  ·  Admin →
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  16. Instant converter tool for HCLNotes to EML in 2025 ?

    If you're looking for an instant and efficient solution to convert HCL Notes to EML format in 2025, I recommend using the Softaken NSF to EML Converter. This tool is incredibly easy to use, even for beginners, and quickly converts your numerous HCL Notes NSF mailboxes. It ensures that all your emails, attachments, and folder structures are retained during the conversion process. The software is compatible with all Windows systems and includes a preview feature, so you can check your data before converting. Plus, you can try the tool with the free trial version before purchasing. This makes it a…

    1 vote

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    Resolved  ·  0 comments  ·  Other  ·  Admin →
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  17. Новая эра

    Ваш продукт мне всегда нравился. И сейчас так же. Что пять лет назад м удовольствием заходила сюда. У вас всё хорошо . Добавить нечего С уважением к вам

    1 vote

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    0 comments  ·  AI Assistant  ·  Admin →
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    Resolved  ·  AdminAyushi (Admin, Adobe) responded

    Hi Марина Калиновская,

    Thank you very much for your kind words and support! We are pleased to know that you have enjoyed our product for so many years. If you ever have any requests or ideas, we'd love to hear.

    Regards,

    Ayushi

  18. Interfaccia

    il pannello lato destro non si chiude

    0 votes

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    0 comments  ·  View PDF files  ·  Admin →
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    Resolved  ·  AdminAyushi (Admin, Adobe) responded

    Hi Isabella,

    You can close the right-side panel by clicking on the "X" icon.

    Let us know if you encounter any further issues.

    Thanks,

    Ayushi

  19. benefits of using Grandstream VoIP Gateways for business communication

    Grandstream VoIP Gateways are widely recognized as an excellent solution for businesses transitioning from traditional telephony to modern VoIP systems. They provide a range of advantages, including:

    Seamless PSTN Integration
    Grandstream VoIP Gateways enable businesses to bridge their existing Public Switched Telephone Network (PSTN) lines with advanced VoIP systems. This ensures a hassle-free transition without necessitating a complete replacement of current infrastructure.

    Cost Savings
    By facilitating VoIP communication, these gateways help businesses significantly lower costs associated with long-distance and international calls. They provide an economical way to retain analog systems while benefiting from the cost-efficiency of VoIP.

    Versatile Deployment
    Supporting…

    5 votes

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    Resolved  ·  2 comments  ·  Other  ·  Admin →
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  20. Alles DEUTLICH verzögert! Option schaffen die KI vollständig auszuschalten.

    Die Möglichkeit schaffen die KI vollständig auszuschalten!
    Seit der Intergration der KI laufen ALLE Vorgänge deutlich verzögert ab! Für nahezu jede Funktion benötigt Acrobat jetzt 5-10 Sekunden mehr! Dazu kommen immer wieder Programmabstürze.

    1 vote

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    Resolved  ·  AdminAyushi (Admin, Adobe) responded

    Hi Martin,

    Thanks for reaching out to us.

    You can turn off the AI, please follow below steps:

    1. Navigate to https://acrobat.adobe.com/link/home
    2. Click on profile icon on the top right corner
    3. Click on Settings
    4. You will see an option to enable/disable option for Generative AI
    5. Uncheck the checkbox and click on Save

    Thanks,

    Ayushi

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