375 results found
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Won't load the pdf after clicking it on the 'Recent' Tab
Cant load pdf documents after clicking them in the Recent tab..
Tried multiple browsers, and macs, wont help.2 votesHi Rotem Tal,
Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.
It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.
Hope this helps in addressing the reported issue. We look forward to the continued feedback.
Thanks,
Harshpreet
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Bad, doesn't work
Impossible to download or view the pdf uploaded on Adobe Acrobat, that's quite incredible to see that the most basic feature doesn't work and that I should go on a free alternative to reacht he desired output.
1 voteHi Philippe Gary,
Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.
It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.
Hope this helps in addressing the reported issue. We look forward to the continued feedback.
Thanks,
Harshpreet
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It would be helpful to have a feature to password protect documents before they are signed. In the event that the email is sent to the wrong
Add password protection for unsigned documents
1 vote -
Erro te ortografia, assim que fiz login. Aparece uma tela referente à existência da opção de cortar o tamanho da página
Erro de ortografia na palavra tamanho.
1 vote -
not functioning
not functioning
1 voteHi Chioma,
Thank you for contacting us.
Unfortunately, the operation you are trying to perform is currently not supported in your region. You have our sincerest apologies for any inconvenience caused.
Regards,
Acrobat web team
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good
Gute Software !
1 vote -
Koetilauksen peruuttaminen
Haluan peruuttaa kokeilutilaukseni, en vain löydä miten saan sen tehdyksi.
Pyydän teitä peruuttaamaan kokeilutilauksen ja vahvistamaan tämän peruutuksen.
Seppo Juurikko
1 voteHi Seppo,
Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.
If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.
There are no charges for the free service. You get charged only when the trial period ends.
For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.
For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html
Thanks,
Acrobat web team
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Subscription refund request
I asked for this account to be closed over 12 months ago. Can you please organise a fee refund for the last 18 months. Thanks Sam
1 voteHi,
For cancelling the subscription, please follow below steps:
Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.
If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.
There are no charges for the free service. You get charged only when the trial period ends.
For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.
For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html
Thanks,
Acrobat web team
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subscription error.
My administrator has created and paid for my account and I can not access the account. It is a continual challenge with this account. Unacceptable.
2 votes -
Unable to process request
Why i can't do anything with my file?
what does unable to process request mean, it cause my pc or your site, i need a help1 vote -
Gone after upgrade
All documents gone 🥺🤦♂️
1 vote -
Misleading Information
You say we can rotate pdf pages for free then don't allow us to even view the pdf without paying 10 !!!!!!! dollars a month? Adobe is such a horrid company, and it should not list misleading information to try and trick people into signing up for an overpriced buggy software subscription.
1 vote -
Adriana Soares de Proença
Experiência de arrebenta !!
Muita emoção, top👏👏👏👏👏🥰1 vote -
Adriana Soares de Proença
Não vivo sem vcs!
Melhor aplicativo !
Bil Gattes é o homem que Deus levantou para a ciência (Microsoft)
Eu creio🙌🏼🥰1 voteHi Andriana,
We are glad that you like Acrobat web and thanks for sharing feedback with us.
Regards,
Acrobat web team
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c
I cannot combine my files using your free tool because i keep getting the popup that i need to subscribe but it's free so i don't understand why i keep getting that pop up and it wont allow me to bypass to use the tool.
1 vote -
Please don't hang up on your customers.
I was hung up on in chat. See attached. This is frustrating and unprofessional. It only furthers my dislike for your company and your products.
1 voteHi Joe,
Thanks for reaching out and apology for any inconvenience caused. You can connect with support team via phone. Please refer to https://helpx.adobe.com/contact/phone.html
Regards,
Acrobat Web team
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Hours of lost work
My documents didn't autosaved when need and it now i'm backed up hours of work. If anything maybe put on a settings on your open spaced tab to allow us to manually save or automatically save the work after minutes of no interaction.
1 voteHi Boreth,
Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address the similar issue. Please try out the experience and let us know if it resolves your concern.
Regards,
Harshpreet
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Effortless
I think the process worked
1 voteThanks Christopher. We are glad that you liked Acrobat web.
Regards,
Shweta
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Unable to process your request. Please contact customer support
Der,sir
Unable to process your request. Please contact customer support.
thanks0 votesHi Imran,
Thanks for using Acrobat web. We are currently not supporting Acrobat web in your region.
Regards,
Acrobat web team
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Delete Account Information
Please close this account. I thought it was a free, but limited abilities. What a come on!
1 voteHI Lily,
Thanks for reaching out and apology for any trouble caused.
Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.
If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.
There are no charges for the free service. You get charged only when the trial period ends.
For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.
For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html
Thanks,
Acrobat Web team
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