Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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For a new feature request:

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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  1. Document language missing (eliminated)

    Hi!
    We are a company, who uses your services daily and we are very satisfied with the range.
    Yet, we have noticed you eliminated the option of SLOVENŠČINA (SLOVENIAN LANGUAGE) from the drop-down menu in the EXPORT PDF service, i.e. document language.

    We were very happy to learn you included this language since it has linguistic attributes many others do not incorporate, and we mainly work with that language.

    Ever since you eliminated it, it has been noticeably harder to work with documents in any form.

    Is there any possibility you will put it back on the menu? We would…

    1 vote

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    Resolved  ·  0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Unsupported file

    More than half of the PDF files I try to load return an error reading, unsupported format. Yet they open in Adobe Touch and Reader on desktop. Please look into why so many files are Adobe PDF files but are inaccessible here. Example file attached

    3 votes

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    Resolved  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Want a pop-up or link to send another document after sendng one

    After sending a document to other for signing, there should be popup or link to send another document for sing.

    1 vote

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    Resolved  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Adobe sign non funziona in italiano

    Adobe sign in italiano, setup lingua in italiano ma tutti i messaggi vengono spediti in inglese !
    Per questo inizio ad usare Hellosign con il mio sito wordpress. Spero che sistemiate

    2 votes

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    Resolved  ·  3 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Fill and Sign is not working

    Fill and sign is still not working...can someone from support please reach out to me?

    1 vote

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    0 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi,

    The team identified a couple of fixes that should address the Fill & Sign issues. Could you please re-try and let us know if you are still seeing any problems?

    Thanks,
    Ashu Mittal
    Sr. Product Manager, Acrobat

  6. Adobe Sign Not Working

    Adobe sign never loads on the website. All I see is the Loading Adobe Sign... with the spooling circle. This happens every time I try to log on and it doesn't change no matter how long I wait. Refreshing or logging out doesn't help. I have a very fast internet connection.

    1 vote

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    0 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi,

    The team identified a couple of fixes that should address the sign related issues. Could you please re-try and let us know if you are still seeing any problems?

    Thanks,
    Ashu Mittal
    Sr. Product Manager, Acrobat

  7. Write code that works for a change!!!!!!!

    WTF?!?!?!? Your software is TERRIBLE! Tired of seeing "Loading Adobe Sign" and a spinning circle. WTF gives with your garbage software????????????

    1 vote

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    0 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi,

    The team identified a couple of fixes that should address the sign related issues. Could you please re-try and let us know if you are still seeing any problems?

    Thanks,
    Ashu Mittal
    Sr. Product Manager, Acrobat

  8. Loading forever

    Fill & Sign - the loading page blue spinning has been loading for hours.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi,

    We have made a couple of fixes that should help resolve this issue. Could you please re-try and let us know if there are still problems loading Fill & Sign.

    Thanks,
    Ashu Mittal
    Sr. Product Manager

  9. Adobe Sign Not Loading

    Adobe Sign worked for a while but is now perpetually "Loading." I need to access signed documents. I'm an attorney; clients need their paperwork filed with the court. This is a problem that makes me wish I'd kept DocuSign instead.

    1 vote

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    1 comment  ·  Reviews  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Confusing Sender Pre-Fill Setup

    Hey there, I am confused at how to add the sender pre-fill area. For some reason while editing the template, when I switch to sender pre-fill, it switches all the boxes I just put as participant 1?

    Really weird. Hellosign makes much more sense.

    2 votes

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    Resolved  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Not good product or support

    Your online support is not good. It will not let me contact anyone. It keeps going back to my old support conversation. I have been on hold on the phone for over ten minutes as well. I think I may want to go back to DocuSign. I thought Adobe was a big company.

    4 votes

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    Resolved  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Typing RETURN creates unwanted "/n" characters in message field

    When I type a "Return" into the message field this causes the characters "/n" to appear in the message (Windows 10 PC). Can you please stop that? I would like to have the ability to present a message properly spaced without extra characters (I don't want) appearing.

    2 votes

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    Resolved  ·  3 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Can't sign a file that is already in Document Cloud.

    There is a file ready fo me to sign in the documentcloud. It is in the Home tab. When I select it and click "Fill & Sign" I am asked to upload a file. I don't want to upload a document, because it is already there and I selected it to be able to sign it but the system appears to have forgotten all that.
    This is a bug, right ? It makes no sense to me otherwise.

    2 votes

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    Resolved  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  14. url or code for web form

    Please update your tutorial for web forms. The new sign interface is not user friendly. The old version was easy to get code or a url for a website. Can't find it anywhere now and your tutorial shows the old interface

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Awful change to adobe sign interface -- where is create a web form gone???

    New adobe sign interface is awful!!!!! How do I know create a web form? Was so easy on the old sign. Even the tutorial on your own website for this shows the old interface. Its very very frustrating!!!!

    1 vote

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    Resolved  ·  3 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Death by a Thousand Paper Cuts.

    Let me first say that I LOVE Adobe products. I have used Photoshop, Illustrator, After Effects, Premiere Pro, and even Flash back in the day.

    My experience with something as seemingly simple as Adobe Sign... has been horrific so far. I'm an entrepreneur, and all I wanted to do yesterday was send a test document to sign so I could see how it worked, and then send a contract to one of my first clients.

    It's now day two, and I still can't get it to work. One, the service is buried, so it took me a while to figure…

    1 vote

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    Resolved  ·  0 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Adobe sign is not loading

    Adobe Sign is not working. I can't request signatures. I keeps on loading forever.

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  18. 'Re-Send' feature

    A 're-send' function would be fantastic. We get a lot of requests to re-send documents, having to go through the whole process again for the same documents/recipients can begin to take up a lot of time.

    1 vote

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    Resolved  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Non funziona

    Non riesco a compilare e firmare il contratto, mi si apre una pagina bianca con una rotella che gira all'infinito e la scritta "caricamento adobe sign in corso". Peccato però che dopo ore non abbia ancora caricato nulla.

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Bad

    Very Bad app it take longer time to load and at time to open every time have to sign in.

    1 vote

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