Sign in stinks

Hi Terry,

I cannot speak to the design processes that went into the new UI, but we have heard the feedback that it missed the mark and that people are having difficulty finding the controls that they want. In the "For Signatures" screen of Document Cloud, we have added the ability to show the Adobe Sign Manage page. In addition, a help page banner was added to help you find the places in the UI where things were before and where they are now. Hopefully that will get you going.

Hello Terry,

We appreciate all the feedback in this forum, it was through this forum that the idea to integrate our services was incubated and developed. And while we don’t always get it perfect out of the gate, we do appreciate the feedback and hope you will continue to help us improve our products and services.

With that said, this new release gave us the opportunity to step back and look at all the document related activities that our customers are performing - e-signing, reviewing and sharing documents. We have redesigned the new Document Cloud user interface to deliver a single web destination for managing all these document related activities. Moreover the same interface and experiences are also available from Adobe Acrobat DC and Acrobat Reader Mobile to allow you to access your documents and activities from any screen.

All the Adobe Sign functionality that you are used to is still available within this new unified user experience and all of your data is also still accessible from the new User experience. We do acknowledge that any change is difficult but rest assured that the change was made with an eye towards providing more functionality to you for your document needs in the future and surfacing more of your document activities front-and-center in the UI, capabilities that you already have access to.

Once again we appreciate all the feedback and hope that your will join us in this journey that we have embarked on to provide you with the next generation experiences around documents.

Please refer the following link to get further details on how to manage and track your documents in the Document Cloud web application: https://helpx.adobe.com/document-cloud/help/send-for-signature.html

Regards,

-Rijul
Adobe Support

We appreciate all the feedback in this forum, it was through this forum that the idea to integrate our services was incubated and developed. And while we don’t always get it perfect out of the gate, we do appreciate the feedback and hope you will continue to help us improve our products and services.

With that said, this new release gave us the opportunity to step back and look at all the document related activities that our customers are performing - e-signing, reviewing and sharing documents. We have redesigned the new Document Cloud user interface to deliver a single web destination for managing all these document related activities. Moreover the same interface and experiences are also available from Adobe Acrobat DC and Acrobat Reader Mobile to allow you to access your documents and activities from any screen.

All the Adobe Sign functionality that you are used to is still available within this new unified user experience and all of your data is also still accessible from the new User experience. We do acknowledge that any change is difficult but rest assured that the change was made with an eye towards providing more functionality to you for your document needs in the future and surfacing more of your document activities front-and-center in the UI, capabilities that you already have access to.

Once again we appreciate all the feedback and hope that your will join us in this journey that we have embarked on to provide you with the next generation experiences around documents.

Please refer the following link to get further details on how to manage and track your documents in the Document Cloud web application: https://helpx.adobe.com/document-cloud/help/send-for-signature.html

Regards,
Yatin Batra | Adobe

Hi Terry,

We appreciate all the feedback in this forum, it was through this forum that the idea to integrate our services was incubated and developed. And while we don’t always get it perfect out of the gate, we do appreciate the feedback and hope you will continue to help us improve our products and services.

With that said, this new release gave us the opportunity to step back and look at all the document related activities that our customers are performing - e-signing, reviewing and sharing documents. We have redesigned the new Document Cloud user interface to deliver a single web destination for managing all these document related activities. Moreover the same interface and experiences are also available from Adobe Acrobat DC and Acrobat Reader Mobile to allow you to access your documents and activities from any screen.

All the Adobe Sign functionality that you are used to is still available within this new unified user experience and all of your data is also still accessible from the new User experience. We do acknowledge that any change is difficult but rest assured that the change was made with an eye towards providing more functionality to you for your document needs in the future and surfacing more of your document activities front-and-center in the UI, capabilities that you already have access to.

Once again we appreciate all the feedback and hope that your will join us in this journey that we have embarked on to provide you with the next generation experiences around documents.

Please refer the following link to get further details on how to manage and track your documents in the Document Cloud web application: https://helpx.adobe.com/document-cloud/help/send-for-signature.html

Regards,
Yatin Batra | Adobe