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Acrobat Web: Fill & Sign

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continual error messages

I continue to get this error:

Updated account settings
Draft is not accessible due to updated account settings. Click OK to compose a new one
and this one:

Server error
We encountered an error while processing your request. We apologize for the inconvenience. Please reload the page and try again.

If you continue to encounter this error contact our customer support.
I am contacting you for help

1 vote

carol zarndt-salvador shared this idea · Jan 15, 2021 · Report… · Admin →

Resolved ·

AdminWanda (Admin, Adobe) responded · Jan 16, 2021

Carol confirmed the issue was resolved after clearing browser cookies.

Adobe Sign Team

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