The in person signature function is nothing short of terrible..

Every time we try collect signatures we have to go through the process twice with the client. Makes the sales process clunky amd unprofessional. Essentially, we select the template once, only to be met with the “the page you’re trying to access is invalid”. Then, we start again and amazingly it works. The exact same form…. Please see attached image which shows the frustrating image I’m met with daily.

If I hadn’t already uploaded all our agreements as templates I’d have cancelled this service weeks ago. Eventually I will, but for now I just don’t have the time to research other, likely way better, options.

If this is something that can be fixed, that would be great.

And in case it’s asked, my app is up to date and we’ve tried this on multiple devices.