I was just on the phone, and gave the Adobe team member access to my computer, and he was (1) completely unhelpful during those 50 minutes and unable to provide a clear answer to my question and then (2) he HUNG UP on me and DISCONNECTED screen sharing rather than answering my question.

I am furious and I still have no idea how to do what I am trying to do in Adobe, even though one of your nicer employees was able to explain it to me 2 weeks ago in chat.

it is UNACCEPTABLE for your employee to hang up/disconnect with me without providing an answer to my question. I asked repeatedly to speak to his supervisor and he wouldn't let me.

This level of customer support is terrible and I STILL NEED HELP RESOLVING MY ISSUE.

I expect you to do what is right have have a competent, professional employee call me back at (405) 698-1400 and assist me with resolving my questions.

I am LIVID that I wasted an hour on the phone, got no answers and was rudely hung up on. You need to have better standards of conduct for your employees