IDEA: Fix the licensing system so that customers dont receive inaccurate information, invalid charges and waste their time, all resulting in extreme disatisfaction

The horrible billing and licensing systems are the biggest problem with Adobe.

My credit card statement shows two monthly fees for a product that is inaccessible.

The product licensing screen states that i must subscribe to extend a trial and that i do not have a current subscription.

Spending the time and effort to get a refund for product that is unavailable to me and for which Adobe has told me i have no subscription is a complete waste of my time.

The logic of your system messages is flawed.

I expect a refund for two monthly billing cycles for a subscription that does not exist.