This product is by far the least user-friendly software I have ever used. I have never had more glitches while using software, my document will not save any changes even though I have troubleshooted, I am fully connected to wifi, and my computer is fully updated. I would have fewer complaints if I could at least save this document, but there is no way for me to do so. Every time I attempt to save it, it says that it is saving the changes and proceeds to say that it not save them.