Request e-signature does not work, Support non-existent
Request e-signatures is not functional on either the desktop app or the web app. Support is non-existent by chat, telephone, or otherwise. AI generated support does not address the issue. Zero satisfaction with Request e-signatures feature and related support.
Gregory Larson
shared this idea
Hello Gregory,
We are sorry that you are having trouble with this feature. Could you provide more information? For example:
- Steps where you encounter the issues in Acrobat Web page
- The file that you are trying to use
- Any error that might pop up on screen
Or any other information that you might deem important will really help us to resolve this issue.
Thanks,
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AdminMariana Guzmán
(Admin, Adobe)
commented
As a follow up comment, it looks like your account is not verified yet and this might be causing you problems. Could you look for the verification email? If you don't found it in your main inbox please check your spam. In case you don't found the email please let us know, so we can send you another one.
Thanks,
Sign in Acrobat Web Team