Password protection may not be working properly
I have set a password for the web form that needs to be signed. However, when I use the links provided in the "Share the URL" section, I can access the web form from a different browser or in incognito mode without needing the password, even when I'm logged out.
On the other hand, when I try to access the form from the dashboard while logged in, it prompts me for the password. I believe this behavior should be reversed.
誠司 伊藤
shared this idea
Hello 誠司 伊藤,
We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
As for the behavior, this is expected since a web form is a type of document that is intended to be available for anyone with access to the URL, and the password set in the compose page should be to keep the information secure only for the account owner. We can see this step as another security gate.
You can always use the tool Request e-Signatures and add a password for the participants.
Please let us know if this information is helpful for you.
Thanks,
Sign in Acrobat Web Team