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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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1196 results found

  1. Language issue

    Fix my account language back to english!

    1 vote

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  2. Account logged out each time I close Acrobat chrome tab

    Please stop logging me out of Acrobat chrome whenever I close the tab.

    2 votes

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  3. window opens over everything

    I get an Adobe window opening in Edge every time I open a .pdf file. the file will open in the desktop app and then the edge window opens over the top.

    1 vote

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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Alan,


    Thanks for reaching out. In order to help you, can you please share a screenshot of the window you are seeing while viewing a PDF.


    Regards,

    Acrobat web team

  4. Anakristinaredoble42@gmail.com

    Qielenamasenger

    1 vote

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  5. Delete Account Information

    Please close this account. I thought it was a free, but limited abilities. What a come on!

    1 vote

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    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    HI Lily,


    Thanks for reaching out and apology for any trouble caused. 

    Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.

    If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.

    There are no charges for the free service. You get charged only when the trial period ends.

    For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.

    For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html


    Thanks,

    Acrobat Web team

  6. Acrobat Pro not loading

    I can't download Acrobat Pro onto this computer. So, since I'm paying monthly, I feel I'm not getting my money's worth.

    1 vote

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  7. Cobro indebido

    Me siento muy triste porque me cobraron seis meses de penalización y la información decía que esperara al 29 de agosto. Quise cancelar mi suscripción antes y no me lo permitían. Esperé al 29 y me cargaron USD89.94 por cancelación anticipada. Quiero que me devuelvan mi dinero. Considero que me estafaron y que no me dejaban cancelar para obligarme a esperar al 29. Me siento demasiado angustiada, triste, maltratada, robada, engañada por Adobe por no haberme dejado cancelar antes del 29 de agosto y quitarme así mis USD89.94. Espero que me devuelvan mi dinero. Considero que es un robo por…

    1 vote

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  8. How to set up Microsoft Authenticator

    How to set up the Microsoft Authenticator app to verify your login
    Follow these instructions to set up your second sign-in step to approve your sign-in with the Microsoft Authenticator mobile app. https://www.weboquest.com/how-to-setup-and-configure-microsoft-authenticator

    step by step instructions
    Sign in to your WilmU account settings.

    Click Security Information in the left navigation panel.
    Click Add Method on the right.
    Select Authenticator App from the Choose a method drop-down menu.
    Click Add. This will take you to the Home by getting the app page.
    Install the Microsoft Authenticator app on your mobile device (download it from the App Store or Google Play).…

    1 vote

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  9. Zero Customer Service

    Your live agent Madhu was connected to me via Live Chat and was unresponsive for almost 10 minutes. Adobe is a huge company and I can't believe the level of service I just experienced - which was 0/10.

    0 votes

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  10. Worst applicaion ever

    Acrobat is the worst application I have ever used. I have a Pro account and cannot install the full client on my Mac. I have run the Creative Cloud Uninstaller - it ran 'with errors'. I have downloaded the AcrobatDCInstaller and it does nothing.

    I use the Cloud version and cannot find how to create a hyperlink - it indicates I must use the full client to do so but (above) the freaking app won't install.

    So much wasted time on an application that is not intuitive or even works.

    1 vote

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  11. Rechnungsversand

    Bitte ändern Sie die E-Mail-Adresse für den Rechnungsversand in info@stb-dinter.com oder schreiben mir, wo ich das tun kann, danke!

    1 vote

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  12. Horrible

    You could improve this product if it actually worked and wasn't riddled with errors.

    1 vote

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  13. cancelling free trial IMMEDIATELY before you charge me for this ******** ****

    holy **** this entire experience was ******* awful, whoever decided this was worth paying money for should hang themselves

    1 vote

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  14. Product Improvement

    Up your encryption level and you will have a better product.

    1 vote

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  15. PET Film

    Ganapathy Industries was established in the year 1971 as a leading and dependable company engaged in the manufacturing and distribution of various products. Films for agriculture and plasticulture products. We have been selling Wire Wrap Films, PET Film, Polyimide Plastic Film, Covid Film, and Low Cable Wrap Films for protective farming since our inception. We also offer ******* Paper and FARAMID paper, both of which are commonly used in agriculture and farming. AGR IRISE is the brand name for all of our manufactured items.

    Read More:-

    Polyimide Plastic Film

    BOPP Film

    Plastic Film

    Covid Film

    https://www.ganapathyindustries.com/insulation-film-components.html

    https://www.ganapathyindustries.com/electrical-insulation-materials.html

    https://www.ganapathyindustries.com/flexible-laminates-apa-ama.html

    https://www.ganapathyindustries.com/aramid-paper-h-class.html

    https://www.ganapathyindustries.com/flexible-laminates-dmd-f-class.html

    …

    1 vote

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  16. セミナーハウスまつり

    メールで開けれるサイズにしたい

    1 vote

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  17. Plurality

    "Select files"
    "Only one file can be compressed at a time".

    Plurals are off.

    1 vote

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  18. SET OPEN OPTIONS

    Why do I have to keep opening – SET OPEN OPTIONS to set how I want to see each one every time and save, for e.g.
    I have to keep setting each document to open by clicking SHOW THE PAGES PANEL AND THE PAGE, when this option should be available to set in the Preferences and there is nothing there to set it like that – needs sorting do something.

    1 vote

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  19. Unhelpful

    I have not been able to print for a couple months because of this problem. I don't understand why I am the only one having this problem but I receive no help and the only thing I receive is to pay this much a month. Maybe I would pay if someone could help me.

    1 vote

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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Sarah,


    Thanks for reaching out and apology for any inconvenience caused. In order to help you further, can you please let us know what issue you are facing while taking a print? Are you seeing any error? If yes, then please share screenshot.


    Regards,

    Shweta 

  20. Why can I not access my account to view my plan and my invoices?

    Why can't I access my plans or invoices for my account?

    1 vote

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    Gathering Feedback  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Delynn,


    Thanks for reaching out to us and trying Acrobat web. Regarding your question, there is a way to check for invoice and your current plan. Please follow below steps:

    1. Login to acrobat.adobe.com with your user

    2. After you sign in, click on profile icon at your top right corner

    3. Click on Adobe Account option below user name

    4. You will be redirected to a web page where you can check your plans and invoice under "Plans and payment" 


    Please try this out and ket us know if this still solves the issue.


    Regards,

    Shweta

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