640 results found
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Unable to Edit PDF
Unable to edit PDFs as the "Preparing Document" notice will not finish
1 voteHi Ekaterina Kingston,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only?
2) Could you please share the workflow and file on which you faced the saving issue
Hoping to hear from you soon.Thanks,
Indu
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export highliights does not work
cannot export or print highlighted
1 voteHi Christiane Pittaluga RN PA,
Thanks for contacting us. Could you please help us understand the issue you are facing?
Regards,
Amit
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Adobe is a bloodsucking monster!
I am using a top of the line MacBook pro and have maximum Xfinity WiFi speed with extenders. This service is still unreasonably slow, and I would prefer to cancel except you lock me in after the 14 day trial period for a year? I will warn the world about you on all social media outlets!
1 voteHi Kenneth,
Thanks for reaching out to us and apology for any inconvenience caused. Can you please provide more info where you are feeling slowness? App is not loading for you at all or few components on page are loading slow?
Regards,
Acrobat web team
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Gets stuck at 72% uploading when specify where to fill and sign.
Why can I not the e-signature to work? I have used this several times and now all of a sudden it will not work. I have uninstalled adobe and reinstalled and still not working.
6 votes -
EDIT PDF NOT RESPONDING.
I AM NOT ABLE TO EDIT MY pdf. WHENEVER I AM GOING TO TRY SOMETHING "preparing file to edit..." MSG IS GETTING DISPLAYED. AND IT'S BEEN BUFFERING FOR LAST 15MINS. I FLT LIKE BEING CHEATED.
1 voteHi Abhirup Chakraborty,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only?
2) Could you please share the workflow and file on which you faced the issue?
Hoping to hear from you soon. -
ERROR MESSAGE
FORM WILL NOT SEND, NO INDIATION AS TO WHY. BETTER INFORMATION WOULD BE USEFUL SO I CAN WORK OUT HOW TO RESOLVE THIS
1 voteHi Rebecca,
Could you give more information about the file you tried to send? Also a screenshot of the error message if there is would be really helpful
Thanks,
Acrobat sign team
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Lacking Basic Acrobat Tools
I need access to all the tools on Adobe Acrobat Pro and I don't have those right now. I need Combine, Convert, Organize Pages, etc. I am very limited. Please help!
1 voteThank you for your reaching out, Thomas. We apologize for the inconvenience. Please provide us your subscription type and screen shot of error messages, we can help trouble shoot.
Adobe Acrobat team
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Reminder doesn't work.
reminder to recipients does not work on bulk send!!1
1 voteHello Salina,
Could you provide us with more information about this issue? For example the type of remainder you try to use, attached documents, etc.
Thanks,
Adobe Sign Team
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Useless editing text
Useless editing text. Text just disappears as soon as I try to add to it or change it.
1 voteHi Lara Goldingay,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only?
2) Could you please share the workflow and file on which you faced the issue Hoping to hear from you soon.
Thanks,
Indu
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Create the full feature set on the Web version as the downloadable version of Adobe Acrobat
add the ability to edit the text fields online. I am running on an old computer for work and down want to download adobe acrobat (which i'm forced to the install creative cloud and all the other software that I don't want) Just make the web version as capable as the desktop app please and thank you
1 voteHi Nolan,
We are working on bringing all the features from the desktop version to the web version. Can you please let us know if you were looking for some specific features?Thanks,
Indu
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You have not resolved a problem with saving, but insist to you have. Stop lying
Your product is slow, unreliable and does not save details locally prior to uploading.
1 voteHi Stephen Dutton,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only?
2) Could you please share the workflow and file on which you faced the saving issue Hoping to hear from you soon.
Thanks, Indu
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it cannot save the file once e sign
I cannot save a file once I do e signature. It doesn't work
1 voteHello Nenad,
Could you provide more details about this? Do you mean that after you put your signature in the file it cannot be saved? Or you cannot save a copy? Also could you provide a screenshot if there's a error message?
Thanks,
Acrobat sign team
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Adobe Sign Error - Cannot Open Signed Docs
Cannot open signed Adobe Sign documents. It is telling the file is corrupt for every document in the account. This is not correct and is clearly an error within the Adobe system. It just started happening this week.
1 voteHi Kyle,
Could you provide more details on how/where you opened the Adobe Sign documents, as well as the name of one of such documents and when it's signed so we can look into it?
It'd also be helpful if you could provide us a screenshot of the error.
Thanks,
Adobe Sign Team
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glitch on esign feature
when document is open and I chooose request esignatures, it goes to a blank pg. I must go to 'documents' tab and request esignature from there. This did not happen in the past. New glitch
1 voteHi Diana,
Thank you for your feedback. Are you still experiencing the issue? Does it happen to all of your documents or just particular ones? Are they uploaded by you or shared by others?
If this only happens to certain documents, would you be able to share some with us so we can investigate?
Thanks,
Adobe Sign Team
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I need important files to download
I can't download HSBC files send my Rosalinda
mccendozo@gmail
1 voteHi Macaria,
Could you please provide more information?
Where were yo download - which page?
What were you trying to download? A PDF file, other type of documents, or an Agreement?
Thanks
Adobe Sign Team
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convert to excel
the text is garbage, i cant understand any thing
1 vote -
All documents wont display to add signature, and then shows Request e-signature services aren't available.
Having tropuble sending documents to sign.
1 vote -
Signatures not in the correct place
I placed boxes for signatures. The document is coming back with separate signature areas nowhere near where the boxes are placed. How can this happen?
3 votes -
Waste of time
You are such a waste of time!!
Why to let people edit pdfs when all u want is money?1 vote -
Unable to compress PDF from 56Mb to 11Mb
Attempting to compress a PDF (56Mb) using your site as guest and also after creating an account.
The compression fails at about 70% irrespective of if I use 'High', 'Medium', or 'Low' option.
I even changed the filename to less than 8 characters to see if that made a difference.
Having tried so many times your FREE site is now asking me to register.
I would appreciate your support as I really need to compress this file.
Cheers
Billy
1 vote
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