599 results found
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Multiple error messages
I'm getting errors when reading PDFs. All different sizes, all different sources.
"There was an error processing a page. There was a problem reading this document (109)."
"A number is out of range."
"There was an error while reading a stream."
"Please wait while the document is being prepared for reading."
"Out of memory."
It's a brand new Windows 10 machine with 8GB of RAM. I uninstalled and reinstalled the program. How do I fix this issue? The program is essentially unusable at this point.
3 votes -
Acrobat 2019.008 Incorrect Icon
Bug - Prepare Forms Tool offers alignment panel - under 'Distribute' the 2 icons (horizontal and vertical) appear to be swapped so the opposite function applies?
Mac OS 10.13.61 voteThank You for reporting this issue. Requesting you to please share a screenshot https://forums.adobe.com/docs/DOC-7161.
This will help investigate further. -
Dear sirs , I tried out Acrobat Reader DC. I have an old document ( ISO 639-3: bru ). I could not do searches on the doc.
Any one have any ideas on how to resolve this problem?
1 vote -
Adobe PDF on Chrome and highlighting problem in Acrobat Pro DC
When printing from Chrome on Windows with Adobe PDF and then trying to highlight it in Acrobat Pro there is some strange problems. IT marks much more than it should. Se added examples.
AdobePDFchrome.pdf is printed with Adobe PDF and the Builtinchrome.pdf is printed with the built-in PDF in chrome.
In both files I have highlighted only the text DC but only the Built-In for chrome shows it correctly?Data: Chrome Version 68.0.3440.106 (Officiell version) (64 bit)
Acrobat Pro DC 2018-011-200582 votesHi Marko,
Thank you for sharing this issue with us. We would like to know few more things :
1. Is this issue happening every time you highlight a document printed by Adobe PDF?
2. Is it working fine if we highlight any local PDF file?
2. Have you tried updating Acrobat Pro and Chrome to the latest version?
3. Please share the sample pdf files.We have tried but unable to reproduce it with the latest Chrome(71.0.3578.98) and Acrobat Pro (2019.010.20064).
Thanks,
Swapnil Srivastava -
Print to PDF
Dear Adobe team.
I'd like to mention that for some reason, when I am on any app and I want to print as PDF, the quality of the file when I choose Microsoft Print to PDF is much better than when I choose Adobe PDF printer... That's very strange to me, given that as long as I know, you are the creators of this standard... Same thing happened when I had a mac. The built in PDF printer was much better than the Adobe one. I never went deep into settings to try to fine tune it so that I…2 votes -
Crashing When Opening Files
PDF's when opened will sometimes crash the whole Adobe Acrobat Pro program. They open afterward, but the event viewer shows a fatal error of some kind. I copied four of these into the attached text document.
3 votesThank you for reporting the issue. We regret you facing inconvenience.
We would need more details on steps to reproduce the issue. And do you experience it on Win or MAC or both.
Share the version of acrobat you are using. You can do so using the link -https://helpx.adobe.com/acrobat/kb/identify-product-version.html
And also share the test PDF file using forums.adobe.com/docs/DOC-7161 for us to investigate further.
-Bhavna
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Acrobat Pro DC on Mac OS High Sierra--restore the Print to PDF option.
Acrobat Pro DC on Mac OS High Sierra--restore the Print to PDF option. Your product is useless to me without it.
2 votes -
6800.338.14.2.20020
Dear Sir/ Madam,
Good Morning!
please see info ID: 6800.338.14.2.20020
Thank you
1 voteHello,
Can you please tell me what issue are you facing?Thanks
Rachit -
Since "upgrading" to Mohave, I simply cannot get my Adobe Acrobat Professional to open.
Since "upgrading" to Mohave, I simply cannot get my Adobe Acrobat Professional to open. I get the spinning beach ball for several minutes (yes minutes). I then check Force Quit and invariably, Adobe Acrobat Professional is "not responding". Adobe says the two are compatible, but I do not think so.
1 vote -
Clean recent files list
I often receive PDFs but after opening them, decide not to keep them and delete them. Nevertheless, the file name still appears on the Recent File List when I say I want to open a file for editing. This makes it harder to find still existing files that I want to edit. At the minimum, be able to click on a file name on the Recent File List to highlight it and then delete that name (via Delete key or pulldown option). Even better would be to also add a option that I can click on that highlights files on…
6 votesNow you can delete any selected file from Recent list with the latest releases of Acrobat DC.
Let us know if your issue gets resolved with latest releases. -
1 vote
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Acrobat DC closing automatically
Acrobat DC began closing automatically, again. This is two weeks after I uninstalled the program and then reinstalled. Whether I open a pdf file from the Explorer window or open Acrobat and then select the file to open, the program closes automatically 10-15 seconds after it opens. After reinstalling the program, the problem continues. I have already tried the suggestions from an earlier post (updating the software from the Help menu, repairing the software from the Help menu and running Acrobat distiller). It does seem to be checking my registration status, but does not remain open long enough for me…
5 votesSorry for the inconvenience caused to you.
Kindly share with us your machine details and Acrobat version.
also, requesting you to try ‘Repair’ once-Reader or Acrobat, or the resources they rely on, could have been damaged. Repairing the installation is a quick troubleshooting safeguard.
(Reader) Choose Help > Repair Adobe Reader Installation.
(Acrobat) Choose Help > Repair Acrobat Installation. -
Recognize selected Page
when im try to click edit to to OCR the current. all the page start from the are all recognize
1 vote -
Herky Jerky Performance .. scan to pdf
Your scan to pdf function in Acrobat Pro DC suddenly is not working at all smoothly. Ugly!!!
1 vote -
Required fields on creating from in Acrobat DC
I don't want the required fields outlined with a red border when my client opens the form, only when they have completed it if there are any required fields missing. This would seem logical & I cant understand why this isn't already in place?
2 votesYou will need to implement keystroke script for this. You can use the Properties dialog > format > Custom options to use.
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ins
How a Freaking HUMAN to Talk TO that would work WASTING MY **** TIME and your Twitter support Sux as well
1 voteCan you please let us know the exact problem you are facing.
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I spent 30 minutes redacting a document, removing metadata, and when I hit save---poof! it disappeared. I could quit.
Document disappeared completely. The most bizarre disappearance of a 30 minute project EVER.
2 votesAcrobat has inbuilt mechanism for Auto-save to recover files in case of a crash.
Requesting you to please let us know if you have received the prompt to recover your file on relaunch.The default time settings of Auto save are present & modifiable at-
Preferences-Documents Section→
Save settings. -
Incorrect hadling of word division in Cyrillic languages
Steps to reproduce the bug: Open the attached pdf file and try to find the word "поиск" (using the search tool).
Expected result: Acrobat finds the word "поиск" at the and of the first line.
Observed result: Acrobat finds nothing.
Environment: Windows; any version of Acrobat or Acrobat Reader.
1 vote -
initial view error - Bug Report
Acrobat Pro DC Version 2019.008.20081 - Windows 10 64bit
I configured the initial view setting in the Document properties, such as Page Layout, magnification, open to page, and Window Options
But the initial view configuration is ignored when I open the pdf document, and the Acrobat shows last view settings and page regardless initial view setting.For example, I set the "Page Layout" with Two up and "Open to Page"
with 1. then save and close. when I reopen the document, the Acrobat shows single page layout view and page 5 as the las view before closing document.The Initial…
1 voteI am sorry for the inconvenience you are facing.
We are not able to reproduce this issue at our end.
Can you share with us some sample PDFs with which you are facing this issue. -
Can't save a simple change without having to 'save as' and rename the document
If you go into a saved document and change something you cannot save it you have to save it as a completely separate document. i.e. I edit one line to be italicized and hit save and I get a pop up error that states, "The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder.
1) I am the only user
2) I created the .pdf document yesterday and did NOT make it read-only.37 votes
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