726 results found
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accessibility reading order
When I drag a box around the text Adobe isn't marking it as a reading order item. Sometimes if I drag it a second time it works, but sometimes it doesn't.
2 votesHi,
Since I haven’t heard from you, I believe the issue is resolved for you.Please contact us in you have any other concern.
Thanks
Rachit -
Enable ability to save PDFs in Adobe Scan to One Drive
Many corporations use One Drive in conjunction with Acrobat and Adobe Scan - currently to move an Adobe Scan PDF to One Drive, a user first saves to their default Adobe document cloud account, and then has to download to their computer, and then re-save to One Drive, which is not a bit user/ customer friendly
2 votes -
Lenguaje Catalan for accessibility
We cannot mark the PDF document as Catalan when we make accessibility corrections in the document.
1 voteHi,
Since I haven’t heard from you, I thing the issue is resolved for you. Please contact us in future if you have any other concern.Thanks
Rachit -
Admin Feature: Download/Cache All Document Cloud Files
When a user is termed the IT department would like to be able to download a copy of all the Document Cloud files the user has created. As the files only exist in the cloud and no local copy is saved this requires IT to download files manually, with a max of 100mb or 50 files. Please allow files to be cached locally (and thus backed up with the PC) or allow user to download a full copy of their document cloud storage at one time.
Additionally, add a storage used tab in the admin portal so IT can see…
1 vote -
The accessibility reader tool is incomprehensible
I tried to have adobe acrobat read a pdf for me today. I wanted to rest my eyes and listen to the document instead of reading it. I was unpleasantly surprised to find out that the 'reader' spoke in such an incomprehensible way, to the point that I could not understand 90% of what it was saying. I have to think that the technology to provide something better is out there. The 'reader' didn't follow the cadence of normal speech. It didn't know how to pronounce most of the words. I'd be one happy customer if the reader could be…
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved on your side. You can set the preferences from Edit→ Preferences (Ctrl/Comm + K) → Reading.Kindly contact us for further assistance.
Thanks
Rachit -
How to upload from Adobe Scan app to Document Cloud
How do I upload the PDF files to Document Cloud from my iPhone that I scanned using Adobe Scan app
1 vote -
Graphics disappearing when auto-tag used.
When using auto-tag, often graphic elements are forced to back or deleted. See attached examples, where the text next to the HHS-CDC logo is messed up after auto-tag.
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.Kindly contact us for further assistance.
Thanks
Rachit -
Export multiple PDFS to .txt at the same time.
I am currently trying to convert around 400 pdf documents to .txt files. In regular Acrobat Reader DC I can open multiple files but I cannot save them as .txt. Meanwhile I can save the PDFs as .txt files in Acrobat PRO DC but I can only do them 1 at a time. Am I missing a step or can PRO just not convert multiple files at a time?
1 vote -
Scanning with Adobe Acrobat DC Version 19.012.20036
After updating to version 19.012.20036 we have an issue with scanning. Example: We scan pages using our scanners document feeder. Then we select "Enhance Scans", "Insert Pages", "From Scanner" and feed more pages. Then when we try to load the feeder and scan additional pages, it won't let you select "Scan" again. If you click "Close" and then "Close" again in the upper right corner, it will let you scan more pages 1 time and then it won't let you do it again. Before, we could keep adding additional pages to the document feeder and keep scanning.
1 vote -
Cursor appearance when OCring
When OCRing a document and you move to another program to allow the OCR to continue, the cursor is still the watch. This makes working in other programs difficult. The watch should only take over the cursor when you are actually in Adobe.
1 vote -
Reading Order not showing up
- When I open a document the reading order is missing.
- One of my clients has sent me a pdf with the reading order attached and the tags assigned, the document has been tagged, it's all good to go. However, when I open the document on my end, all of the reading orders have been removed. I know the reading order has been set, i checked the original document and it was tagged properly, but when she emails it to me the reading order is not showing up on my end.
- We both have Windows 10 Os, I am on the…
1 voteHi,
Since I haven’t heard from you I believe the issue is resolved for you.Thanks
Rachit -
Text-to-speech functionality does not work with the Apple OS version of Adobe Acrobat Pro, as in previous versions
It has been important in my practice to review reports and multitask. The Apple OS version of Adobe Acrobat is not compatible with the system-wide keystroke of option+s, which activates text-to-speech. This essential function works with MS Office 365 and other third-party apps. Secondly, the rate of speech (even after changing the preferences) is too rapid for use. Clearly, the options of reading the whole page or whole document are limitations. I work with patients who have auditory processing problems, and I can imagine that this function makes some document reading inaccessible. The current configuration is probably an upgrade for…
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved for you.Thanks
Rachit -
2 votes
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Turn Grid on/off with CMD+G instead of CMD+U
I had somehow turned the Grid on. I love keyboard shortcuts, so I tried "CMD+G" and nothing happened. "CMD+R" turns the ruler on/off. So I went through the view nav, and found that the key command for turning the Grid on/off is "CMD+U" .... why is it "U" and not "G"? G would make the most sense because it's a Grid. There's not even the letter "U" in the word Grid.
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved on your side and there are no further issues.
Feel free to contact us anytime.Thanks
Rachit -
How to use Hindi and Marathi language OCr
I want to know about the solutions for OCR software for Marathi and Hindi language.
Pls provide the solutions2 votes -
Accessibility: Comments not being read by JAWS & NVDA (PowerPoint Speaker Notes)
Adobe Acrobat Pro 2017: I made an accessible PowerPoint presentation with speaker notes. I Saved As PDF and when prompted, I said yes to converting speaker notes to annotations.
My blind 508C Consultant read the PDF with Jaws & NVDA & Adobe's built in screen reader. He was able to successfully navigate the entire document, EXCEPT Comments/Annotations. When the screen reader hit the Annotation Bubble it announced "Text" and nothing else.
I asked him to search for a phrase that existed only in a comment and no where else in the document. He couldn't find it.
As a government entity…
1 voteHi,
I’m closing this issue as it has been resolved on the forum : https://forums.adobe.com/thread/2645090
Feel free to contact us.Thanks
Rachit -
"tagged annotations
Fix "Tagged Annotations - Failed" bug
Hyperlinked content is marked as "Tagged Annotations - Failed" in Accessibility checker even when they are properly inserted (whether manually in Acrobat Pro or in InDesign, etc.
Adobe Support confirmed that InDesign included the hyperlinks properly and confirmed that the issue in Acrobat is indeed a bug.
Mac OS Mojave. 10.14.5
InDesign 14.0.2
Acrobat Pro DCCreated document in InDesign with and without hyperlinks. Exported to PDF.
PDF with hyperlinks produced Tagged Annotations - Failed
PDF without hyperlinks did not show failure UNTIL I added the hyperlinks manually in Acrobat, then they failed as…1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved for you.Thanks
Rachit -
Acrobat DC accessibility standard - update to WCAG 2.1 please
Adobe, PLEASE update Acrobat Pro DC's accessibility standard from WCAG 2.0 to WCAG 2.1. It came out a year ago, June 2018, but Acrobat DC does not yet support it.
Government agencies now require 2.1 to comply with accessibility legislation: https://www.gov.uk/guidance/accessibility-requirements-for-public-sector-websites-and-apps
Our accessible PDFs are mostly for government agencies. If Acrobat does not update soon we can no longer use it and will have to find an alternative. Can anyone suggest any good apps that validate to WCAG 2.1?
2 votesHi,
We have planned for this and will implement in the near future.
Please continue to check out latest updates in Acrobat.Thanks
Rachit -
cannot type text into text box
When I create a text box and then have to move it, no amount of single or double clicking will let me type text in the box. You can see in the attached movie that the cursor appears briefly, but then it disappears.
The only way to deal with it is to delete the box, recreate it, and hope that it will let you type text this time.
(The problem with that **** trash can has been covered separately.)
I work on books and have to make these text boxes hundreds of times a day. The added time it takes…
3 votes -
Convert WORD files to PDF directly through Dropbox
I have Word files in the dropbox, which I need to generate a PDF. I would like to generate this PDF files directly in the dropbox .
1 voteHi
You can achieve the same by signing in with your Dropbox account in Acrobat and select the file to create PDF. Click on Create PDF button and the file would be converted to PDF.
Thanks
Tanvi
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