Scanning with Adobe Acrobat DC Version 19.012.20036
After updating to version 19.012.20036 we have an issue with scanning. Example: We scan pages using our scanners document feeder. Then we select "Enhance Scans", "Insert Pages", "From Scanner" and feed more pages. Then when we try to load the feeder and scan additional pages, it won't let you select "Scan" again. If you click "Close" and then "Close" again in the upper right corner, it will let you scan more pages 1 time and then it won't let you do it again. Before, we could keep adding additional pages to the document feeder and keep scanning.
Brian Knotts
shared this idea
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Brian Knotts
commented
The issue appears to be resolved after installing the patch. Thanks
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Hi,
This issue has been fixed.
Request you to please update the Acrobat DC to its latest version, and let us know if any issue still persists.Thanks,
Gaurav Maheshwari -
Hi,
Thanks for reporting the issue.
I'll check this at our end, will update with the issue status.Thanks,
Gaurav Maheshwari
