783 results found
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Bug report: More Tools and accessibility improvements do not appear in Acrobat DC continuous
My DC continuous license and Acrobat program are up-to-date according to the Creative Cloud app, but I don't see the "More Tools" option in the tools panel or any of the accessibility changes as described in the Acrobat New features summary for February.
1 voteSince we havent heard back from you for so long, we are closing this thread here.
Please feel free to reach out to us again if issue persists.Thanks
Ayush Jain -
Converted Word document to Acrobat. The end notes are not linked correctly
Exported a document from Word 2013 using the Acrobat PDFMaker Office addin. The Word document has 541 end note references. When I select a reference within the PDF document it does not bring me to the correct end note.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Create Comment Summary settings : save, enhance and allow presets
- It would be nice to allow at least saving default settings (paper size, font size, etc.)
- Best would be to create a set of predefined settings as in Create PDF with a menu to select one of those
- Please add a selection of mentions to include in the summary (or exclude). We don't need "Author: Text Replaced - Subject: Text - Date: Indeterminate" cluttering each comment. Thanks in advance.
1 vote -
Character Animator Closing Confirmation while Recording
While recording in Character Animator, I sometimes accidentally click the "X" button and close the program instead of hitting the stop button on the recording. When this happens, Character Animator closes immediately and I lose all that I was recording. I realize it's a stupid, simple mistake on my part, but it costs me all the time I had just put into what I was recording. It's strange to me that Character Animator doesn't confirm with the user whether or not they really want to close the program they are currently recording with. Most programs confirm if you want to…
1 voteThank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you incase we need more information.
Thank you for the patience
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placement of tools thru the "Customize Quick Tools..." menu
placement of tools thru the "Customize Quick Tools..." menu is too restrictive. Why force "Save as" to reside so far from "Save"?
1 voteHi,
Thanks for Reaching out to us for your concerns.
The default Save icon is not added from the Quick Tools list though it is visible from the “Show File Tools” and the SaveAs tool is added from the customized tools and thus they appear in separate sections.Thanks
Ayush -
Acrobat Pro DC Crashes When Manually Adjusting Threshold
When scanning from the flatbed on my Epson ET-4550, and adjusting the scan threshold manually, Acrobat DC Pro crashes every time. Using an iMac with MacOS High Sierra 10.13.3
1 vote -
hi i have trouble printing my pdf file using the latest version of adobe acrobat DC,
hi i have trouble printing my pdf file using the latest version of adobe acrobat DC,i tried updating my printer drivers and it didnt help.
1 vote -
Bug - combobox dropdown cutting off items, no scrollbar
Reproduce by:
Selecting one of the following from 'technology' dropdown:
-Condensing Boiler
-Condensing Make-up Air
-Demand Control Kitchen Ventilation
- Energy Recovery Ventilator (ERV) 11
- Energy Recovery Ventilator (ERV) Multi-Unit Residential In-Suite
- Heat Recovery Ventilator (HRV)
Environment: any mac, Acrobat Pro DC 2018.009...., Acrobat Reader DC 2018.011..., likely others.
Expected result:
dropdown populates with items from document level function, dropdown visbility toggles on. User can scroll through items to select one.(previously tried with individual dropdowns with pre-loaded items toggling visibility, rather than one dropdown, dynamically populated -- result is the same).
observed result:
items populate dropdown field…1 vote -
1 vote
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compare
Acrobat incorrectly assesses PDF as fax/scan before comparing. Text is editable in both PDFs. Report does not show difference in text.
1 vote -
Insufficient data
When I save a file in pdf, sometimes I get an error insufficient data to display. I don't know why this is. I send it on and it works fine for them. I need to be able to review before sending on.
1 voteSorry for the inconvenience caused to you. Kindly share with us some specific pdf files for which you are facing this issue.
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Math-Box, Math annotations, Equation editor for Commenting
Built-in element in the comment toolbar similar to a text box that would allow the user to enter comments with more complex math expressions and style them in a decent manner. Compatibility with Mathml, Mathjax, TeX could be considered when implementing such a feature. Likely, a comparable feature would boost Adobe Acrobat's popularity in various scientific communities.
1 vote -
Retain image resolution when converting images to PDF format
When opening a 300 DPI Tiff with Jpeg compression with Adobe Acrobat DC it immediately gets downsampled to 96 DPI. This is fine if you want smaller file sizes, but i want to at least have the option to retain (and subsequently save) the original resolution as a PDF
When contacting support I was told that this was expected behaviour for the product, but for me this is a bug. The zoomed in image clearly shows the difference in detail.
1 vote -
Prints before loading bug
I am using Acrobat DC. I have set up an action wizard to print all PDF's in a folder. The files in question are colour bank statements. When I run the action wizard in random instances at least 1 pdf in the batch will open but fail to display any of the text. All frames and some header/labels are visible but the contents of the statement is typically not visible. This then gets sent to the printer and before it's finished loading, Adobe closes the file and moves on to the next file in the folder. It's extremely frustrating! I…
1 vote -
Opening PDFs toolbar not visible
When I open a pdf the toolbar is not visible.
Going to edit> preferences> Documents> unticking Allow documents to hide the menue bar, toolbars, and window controls then saving does not resolve the problem.
Any help would be greatly appreciated.
1 voteSince we havent heard back from you for so long, we are closing this thread here.
Please feel free to reach out to us again if issue persists.Thanks
Ayush Jain -
Add selection crusor in comment mode
There should be an Selection Cursor (Black Arrow) tool like all other adobe programs in comment mode.
Right now if I am in text tool in comment mode. It is almost impossible to select the box to move it.
Like all other adobe programs, create a black arrow selection tool, which can also be triggered by holding command key.
1 vote -
The applications keeps starting up in full screen mode .. but that is not nice .. I would like it only to open a window - like the old one
Reintroduce that the software remember your latest windows area when re-opening
1 voteSince we havent heard back from you for so long, we are closing this thread here.
Please feel free to reach out to us again if issue persists.Thanks
Ayush Jain -
3
usb disk drive DW
no loading
no show
no device in our outpot
no file runnig1 vote -
Combining files is creating duplicates of the first files only
I am going through the process of combining multiple PDF's into one using the same process I've always used and for some reason, all I get is the right number of documents, but they are all duplicates of the first file on the list. Any suggestions?
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Latest version of Acrobat Standard fails to print some pages (drawing error occurred)
Original Issue
User printed document with over 100 pages and said it failed at page 43.
Investigation
Determined user could print up to page 49, and after page 54. 50-54 were trouble pages. This range was created by InDesign then exported to Adobe PDF.
Troubleshooting
Attempted to print to multiple printers from user's computer (multiple brands). Failed. Attempted to print from mine. Failed. Used my current version of Adobe DC Reader (18.009.20050). Failed. Reinstalled my DC (18.011.2003x) to get latest (auto updater would just hang at 0%) and tried again. Successful. Tried with Bluebeam Revu 2016. Successful.
Current standing
User…
1 vote
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