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Retain image resolution when converting images to PDF format

When opening a 300 DPI Tiff with Jpeg compression with Adobe Acrobat DC it immediately gets downsampled to 96 DPI. This is fine if you want smaller file sizes, but i want to at least have the option to retain (and subsequently save) the original resolution as a PDF

When contacting support I was told that this was expected behaviour for the product, but for me this is a bug. The zoomed in image clearly shows the difference in detail.

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Michiel van Geel shared this idea  ·   ·  Report…  ·  Admin →

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  • AdminGirija Agarwala (Admin, Adobe) commented  ·   ·  Report

    We apologize for the issue you are facing.

    Could you please help me with the following information to get clarity on the workflow:

    -> The Acrobat dot version you are using
    -> The OS platform you are on
    -> The files that you are trying to convert
    -> The exact workflow with detailed steps taht you are performing

    Thanks for your patience and continued support to Acrobat.

    Regards,
    Girija Agarwala
    Software Engineer II
    Adobe Acrobat