721 results found
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How to upload from Adobe Scan app to Document Cloud
How do I upload the PDF files to Document Cloud from my iPhone that I scanned using Adobe Scan app
1 vote -
Graphics disappearing when auto-tag used.
When using auto-tag, often graphic elements are forced to back or deleted. See attached examples, where the text next to the HHS-CDC logo is messed up after auto-tag.
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.Kindly contact us for further assistance.
Thanks
Rachit -
Export multiple PDFS to .txt at the same time.
I am currently trying to convert around 400 pdf documents to .txt files. In regular Acrobat Reader DC I can open multiple files but I cannot save them as .txt. Meanwhile I can save the PDFs as .txt files in Acrobat PRO DC but I can only do them 1 at a time. Am I missing a step or can PRO just not convert multiple files at a time?
1 vote -
Scanning with Adobe Acrobat DC Version 19.012.20036
After updating to version 19.012.20036 we have an issue with scanning. Example: We scan pages using our scanners document feeder. Then we select "Enhance Scans", "Insert Pages", "From Scanner" and feed more pages. Then when we try to load the feeder and scan additional pages, it won't let you select "Scan" again. If you click "Close" and then "Close" again in the upper right corner, it will let you scan more pages 1 time and then it won't let you do it again. Before, we could keep adding additional pages to the document feeder and keep scanning.
1 vote -
Cursor appearance when OCring
When OCRing a document and you move to another program to allow the OCR to continue, the cursor is still the watch. This makes working in other programs difficult. The watch should only take over the cursor when you are actually in Adobe.
1 vote -
Reading Order not showing up
- When I open a document the reading order is missing.
- One of my clients has sent me a pdf with the reading order attached and the tags assigned, the document has been tagged, it's all good to go. However, when I open the document on my end, all of the reading orders have been removed. I know the reading order has been set, i checked the original document and it was tagged properly, but when she emails it to me the reading order is not showing up on my end.
- We both have Windows 10 Os, I am on the…
1 voteHi,
Since I haven’t heard from you I believe the issue is resolved for you.Thanks
Rachit -
Text-to-speech functionality does not work with the Apple OS version of Adobe Acrobat Pro, as in previous versions
It has been important in my practice to review reports and multitask. The Apple OS version of Adobe Acrobat is not compatible with the system-wide keystroke of option+s, which activates text-to-speech. This essential function works with MS Office 365 and other third-party apps. Secondly, the rate of speech (even after changing the preferences) is too rapid for use. Clearly, the options of reading the whole page or whole document are limitations. I work with patients who have auditory processing problems, and I can imagine that this function makes some document reading inaccessible. The current configuration is probably an upgrade for…
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved for you.Thanks
Rachit -
2 votes
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Turn Grid on/off with CMD+G instead of CMD+U
I had somehow turned the Grid on. I love keyboard shortcuts, so I tried "CMD+G" and nothing happened. "CMD+R" turns the ruler on/off. So I went through the view nav, and found that the key command for turning the Grid on/off is "CMD+U" .... why is it "U" and not "G"? G would make the most sense because it's a Grid. There's not even the letter "U" in the word Grid.
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved on your side and there are no further issues.
Feel free to contact us anytime.Thanks
Rachit -
How to use Hindi and Marathi language OCr
I want to know about the solutions for OCR software for Marathi and Hindi language.
Pls provide the solutions2 votes -
Accessibility: Comments not being read by JAWS & NVDA (PowerPoint Speaker Notes)
Adobe Acrobat Pro 2017: I made an accessible PowerPoint presentation with speaker notes. I Saved As PDF and when prompted, I said yes to converting speaker notes to annotations.
My blind 508C Consultant read the PDF with Jaws & NVDA & Adobe's built in screen reader. He was able to successfully navigate the entire document, EXCEPT Comments/Annotations. When the screen reader hit the Annotation Bubble it announced "Text" and nothing else.
I asked him to search for a phrase that existed only in a comment and no where else in the document. He couldn't find it.
As a government entity…
1 voteHi,
I’m closing this issue as it has been resolved on the forum : https://forums.adobe.com/thread/2645090
Feel free to contact us.Thanks
Rachit -
"tagged annotations
Fix "Tagged Annotations - Failed" bug
Hyperlinked content is marked as "Tagged Annotations - Failed" in Accessibility checker even when they are properly inserted (whether manually in Acrobat Pro or in InDesign, etc.
Adobe Support confirmed that InDesign included the hyperlinks properly and confirmed that the issue in Acrobat is indeed a bug.
Mac OS Mojave. 10.14.5
InDesign 14.0.2
Acrobat Pro DCCreated document in InDesign with and without hyperlinks. Exported to PDF.
PDF with hyperlinks produced Tagged Annotations - Failed
PDF without hyperlinks did not show failure UNTIL I added the hyperlinks manually in Acrobat, then they failed as…1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved for you.Thanks
Rachit -
Acrobat DC accessibility standard - update to WCAG 2.1 please
Adobe, PLEASE update Acrobat Pro DC's accessibility standard from WCAG 2.0 to WCAG 2.1. It came out a year ago, June 2018, but Acrobat DC does not yet support it.
Government agencies now require 2.1 to comply with accessibility legislation: https://www.gov.uk/guidance/accessibility-requirements-for-public-sector-websites-and-apps
Our accessible PDFs are mostly for government agencies. If Acrobat does not update soon we can no longer use it and will have to find an alternative. Can anyone suggest any good apps that validate to WCAG 2.1?
2 votesHi,
We have planned for this and will implement in the near future.
Please continue to check out latest updates in Acrobat.Thanks
Rachit -
cannot type text into text box
When I create a text box and then have to move it, no amount of single or double clicking will let me type text in the box. You can see in the attached movie that the cursor appears briefly, but then it disappears.
The only way to deal with it is to delete the box, recreate it, and hope that it will let you type text this time.
(The problem with that **** trash can has been covered separately.)
I work on books and have to make these text boxes hundreds of times a day. The added time it takes…
3 votes -
Convert WORD files to PDF directly through Dropbox
I have Word files in the dropbox, which I need to generate a PDF. I would like to generate this PDF files directly in the dropbox .
1 voteHi
You can achieve the same by signing in with your Dropbox account in Acrobat and select the file to create PDF. Click on Create PDF button and the file would be converted to PDF.
Thanks
Tanvi -
OCR function improvement.
Hello,
I have noticed that some of the other OCR software performs better than Adobe Acrobat DC OCR function... i.e. Power PDF. I wonder if you can improve it's functionality as far as recognizing the characters is concerned?...
Regards,
Jeff Paarsa4 votes -
Accessibility of hyperlinks breaks when adding a page and cannot be fixed
I use Word 365 of a main docment to generate a PDF, and remediate in Acrobat DC. I have to add in pages in the fron an back of the document that comprises the front and back covers (also from Word). (The cover PDFs also pass accessibility check).
However, when I drag one page into the Main document PDF and run the accessiblity checker, all the hyperlinks that tested OK in the main document now generate a 'tagged annotations' error.
Normally, remediating such errors is easy: you show in the content panel, find the unmarked links/annotations and tag them appropriately.
…
2 votesHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.Kindly contact us for further assistance.
Thanks
Rachit -
Accessibility Table Tags, Table Summary, H1-3 are not being read by screen readers NVDA and JAWS
We received this document from a vendor and it wasn't tagged for accessibility. I went through page by page, adding figure alternative text, table summaries, and tagged H1 through H3 headings. Then using Adobe's book mark tool I auto-generated the bookmarks based on the H1-3 heading tags.
I sent this document to our 508C consultant who is blind. He used NVDA and JAWS to read the document. He found all of the alt text for figures but could not see the H1-3 tags nor could he see any of the tables or table summaries.
I double checked the document using…
4 votesHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.Kindly contact us for further assistance.
Thanks
Rachit -
BUG: Autotag Error puts hyperlinks on all numbers
When Autotag is run in Acrobat Pro, it puts hyperlinks on all numbers, such as numerical data in tables, page numbers, and random numbers within the body text.
See the post in the open forums at https://forums.adobe.com/thread/2628248
2 votesHi,
Your concern has been shared with higher management. We do not have any plans to fix this now but we have kept it in our bucket and will address this in a future release.Thanks
Rachit -
In document translation
Translation of words/phrases inside the PDF:
Function:
1) Mark a word
2) Click right
3) Select "Translate" from list
4) Bubble with suggested translation for the marked word shows up
5) Click anywhere on the document (other than the bubble) to close translation suggestion1 voteHi,
We have taken up your request to the higher management and we don’t have plan to implement it now. Though we have kept it in our radar, and will implement in the near future.Thanks
Rachit,
- Don't see your idea?