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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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130 results found

  1. Cannot Upload Files

    Hi! I am an Adobe Employee, Emily Jansen. The upload functionality has not been working on Document Cloud for 2 weeks. I keep getting the message "Error Uploading - Timeout or network error". My colleagues have told me that they are experiencing the same issue. I use the Document Cloud to share presentations with customers and this is forcing me to use competing solutions like DropBox. I primarily use Google Chrome as my browser.

    3 votes

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    3 comments  ·  Upload and Organize files  ·  Admin →
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    Resolved  ·  cfrench responded

    We identified and corrected an issue that was affecting uploads of large files.

  2. Update completely buggered my workflow

    Since the update, Document Cloud is completely broken. It no longer supports any of the PDFs that I normally use (and worked before the update), nor does it function in Chrome now. This is severely interfering with my workflow pipeline. PLEASE FIX.

    2 votes

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    0 comments  ·  Upload and Organize files  ·  Admin →
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  3. Download file multipli

    Non scarica più file multipli e non si possono scaricare le cartelle create.

    3 votes

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    0 comments  ·  Upload and Organize files  ·  Admin →
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  4. Can't add files from Google Drive

    Trying to add files from Google Drive and get the following error: "Sign in with google temporarily disabled"
    It was working before the update of Adobe Document Cloud.

    7 votes

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    1 comment  ·  Upload and Organize files  ·  Admin →
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  5. フォルダの色付け

    couldを利用しています。フォルダに色付けやフラグをつけられるようになると、重要なフォルダを見つけやすくなります。開発いただけることを期待しています。

    2 votes

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    0 comments  ·  Upload and Organize files  ·  Admin →
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  6. Connect to Creative Cloud

    Hello!

    How can I connect Document Cloud to Creative cloud? And why are they separated in the first place..Or alternatively, Adobe Scan app should have an option to save the pdf in the creative cloud instead.

    Cheers,
    Jouko

    6 votes

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    2 comments  ·  Upload and Organize files  ·  Admin →
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  7. Click on hover looks very nice

    Nice app.

    3 votes

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    0 comments  ·  Upload and Organize files  ·  Admin →
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  8. Template Access

    I've already spoken with someone in customer service via phone, but I just wanted to make it very clear that it is simply embarrassing for a company as large as Adobe to have shipped this completely broken update to Sign/Document Cloud. Clearly little to no QA was done with this product as anyone who uses this on a semi-regular basis would see that access to templates had been extremely limited (or simply removed entirely). I have never been this frustrated with Adobe, seriously, this was a MAJOR ***** up on the part of your engineering team, and if another issue…

    9 votes

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    2 comments  ·  Upload and Organize files  ·  Admin →
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  9. Previous version was way better

    Well to be honest I preferred previous version WAY better than this one. It's harder for me now to handle larger amount of files. :(

    9 votes

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    Resolved  ·  0 comments  ·  Upload and Organize files  ·  Admin →
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  10. Prefer old view

    I DO NOT like the new view. It was much easier to manage when I had a section of signed, waiting to be signed, cancelled and template library. Can I get my old view back?

    49 votes

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    Resolved  ·  5 comments  ·  Upload and Organize files  ·  Admin →
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