326 results found
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Penalty is a joke
You can improve service by not charging people who actually did not use your product!!! I bought your monthly subscription, but it did not serve the purpose. There was no point in me continuing to pay monthly for a product I did not need. Instead, I had to pay 100+ USD not to use it. Absolute joke
2 votes -
MONSTERS
THERE IS NO PAYMENT TO PROCESS LET ME CANCEL MY FREE TRIAL.
2 votes -
I can not seem to use be able to use the free Adope Acrobat
I can not seem to use the free version of Acrobat without being prompted to start or buy the new version
2 votes -
Unable to load Terms of Service page
Every time I try to read your Terms of Use, they vanish and are replaced with the Complete Your Account screen. This is completely unusable.
1 vote -
the worst
terrible apps are annexable can't download cloud options to get access my 19 additional
apps2 votes -
Acrobat internal validation on open
I have noted with Adobe Acrobat Pro, there is quite a delay everytime I open a document for the system to recognise I have a valid subscription - wouldn't it be worthwhile having a login for a session, not an individual document?
1 vote -
Lost my documents without warning
I had a bunch of documents in Adobe but no account. When ticked the first one to open, view and download it I lost all documents. It is not a good idea for the product to function that way without warning.
1 vote -
problem
I have acrobat on my mac and it keeps saying to update. I have updated and it gives me an error. I cannot sign onto it, nor can I send files
1 vote -
You suck
Well, it could work for one thing. Do NOT charge my credit card. I've spent too mujch time on this **** program. Could have combined 10 files by now. Tired of this new lazy tech support.
1 vote -
Not free as advertised.
Many acrobat functions are advertised as free but are not actually free. For example, adobe advertises that I can split a pdf for free, but then when I sign in I must purchase a subscription if I am to continue to split a page.
3 votes -
paid for it and cannot get adobe pro to open on my comuter
paid for adobe Pro and I cannot get it n my computer. It opens to an older account
1 vote -
Activation
HI
I hav adobe X std version.Today I did not activate it again after my HDD format.
Please guide.
1 vote -
BAD CUSTOMER SERVICE
BAD CUSTOMER SERVICE!!!!! LEFT THE CHAT WITHOUT SOLVING ISSUE
1 vote -
TERRIBLE Customer support- Causedmetocancel
I spoke to at least 10 different customer service reps on Adobe. All were incredibly unknowledgeable. Because of this, you have lost my business and probably 10-fold more because I will absolutely be sharing my terrible experience with you all with all of my business partners. Good luck and goodbye
1 vote -
Throttled on number of e-signatures I can send
Being throttled on the number of e-signature files I can send is frustrating. If you would just tell me what it would cost to increase that limit for just two months, that would be super helpful. I'm sending out about 750 files for e-signatures, only until June. Help!!
1 vote -
Acrobat plan issue
I cannot use PDF to Excel tool. Adobe wants to subscribe. But my plan lets me use the acrobat online services. Could you please solve the issue.
1 vote -
Poor customer experience and extortion
The acrobat product does not really work. There is way too much latency in network for this product to be useful. It takes way too much time. I tried once. Paid for another 6 or so months when not using the product because of lack of usefulness. On top of that I learned Adobe requires a cancellation fee worth around 3 months of subscription. Very poor customer experience, I would actively advise anyone to not use this very poor service, that hits you with cancellation fee. Very poor!
1 vote -
Not worth it if it won't install
It will not install or work with macOS Sonoma 14.3.1.
1 vote -
Merge Accounts functionality
Merge Accounts
1 vote -
Overcharged
I hope this message finds you well. I am writing to address a concerning matter regarding the charges and account management associated with my Adobe Acrobat subscription.
Over the course of my usage of Adobe Acrobat, I have encountered multiple instances of being double-charged, overcharged, and erroneously billed for cancellation fees. As the sole user of the software, it is evident that these discrepancies do not align with the terms of my subscription.
Furthermore, I have been facing persistent challenges with the software's compatibility with QuickBooks, including issues such as the malfunctioning of the thumbnail preview, recurring error 1500 messages,…
1 vote
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