254 results found
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Worst Customer Support I've Ever Experienced
Worst customer experience EVER!
Tried to subscribe to the trial because my access to my existing account was not working. Site signed me up for a new subscription and then that didn't work (every time I tried to use a function (in this case Combine Files) a pop-up appeared asking me to sign up for a new subscription.
Tried to get support via Chat and after many questions was finally sent to a Live Agent. I waited for 2 hours pinging them every 5-10 minutes w/ no response.
When I tried Chat support again this morning the system informed me…
1 vote -
bug with free trial
started free trial. EVerytime I go to try an adobe function eg compress it takes me bak to the start a free trial page. Tried multiple times. SO disappointing.
2 votes -
Free Trial not allowing access
I started a free trial purchased from Google Play, and when I log in, it doesn't recognize that I have the upgraded version and still insists on me upgrading. It won't let me edit, etc. I am beyond frustrated because I need this upgrade NOW in order to work
1 vote -
freedom is slavery
why do you advertise that it is a free pdf editor online, if I have to pay?
1 vote -
1 vote
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Stop Pop UPs
Can you stop presenting an upgrade pop up
3 votes -
Плохой сервис
Многие документы не открываются. Отказываюсь от подписки!
1 vote -
Unable to obtain Acrobat Pro, and already have a active subscription.
It sucks. Need to talk to a live person. I'm in the US and have to contact you on UK time? That is just so wrong.
1 vote -
Cancelación anticipada
Es terrible que tengan una penalización chacal por cancelación anticipada, no puedo pagar el servicio. Y es penoso ver que no dejen la oportunidad de cancelarlo. Quiero quejarme
1 vote -
ive paid but access denied
I already have a paid subscription to use Acrobat why are you asking me to pay again?
2 votes -
cancel my plan for the final request
I have not used this account a single one time. I have been paying for it for a very long time. I don't use it. I want to cancel it but I cannot do anything because you have blocked me from doing anything. Please cancel this plan. Look how much money I have wasted. I don't have money to waste.
1 vote -
Help
How do I switch my adobe default language from german to english?
1 vote -
scammers
Would you not tell me that I have to pay before WASTING TIME signing up ?????
Destroying trust in Adobe1 vote -
"no credit card required"
If I remember correctly, the sign up page said "edit pdfs for free, no credit card required". I expected limited features for sure but being able to delete and add pages does not seem to me to scream "premium feature". Anyway it allowed me to do it until it just didn't and asked for a credit card. a bit dishonest if this is the way it's intended to work
1 vote -
Wrongly debited
Good evening. I was debited wrongly. My card was rejected as my region is not supported but you went ahead and debit me. Kindly refund me. Thanks.
1 vote -
Check yourself
You should realize that there are free alternatives to your software and the level of obnoxiousness that dealing with you trying to force me into a subscription vs the functionality you offer turns me so off of your product that $2/yr feels like your taking me for a ride. Find a better way to sell yourself, maybe allow more features for free and the upsell includes quality of life features + maybe cloud storage. Figure it out.
1 vote -
Why do I have to pay to rotate a page
I have used Adobe reader for years. I could read my PDF docs, rotate the view and highlight passages, Today I can't rotate a page without subscribing to a plan. Why did it change? $$$$$. I am going looking for a new reader.
1 vote -
Subscription scam
******** for making it impossible to cancel my subscription you greedy ******* *****
1 vote -
Poor customer communication
why can't Adobe tell you what you have and what other plans are available?
1 vote -
********
wtf nah why i need to subscribe to have the feature for text and images editing, ***** u adobe go fk yourself
1 vote
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