635 results found
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한글이 ##으로 표기
파일 명이 한글의 경우 서명된 최종감사 보거서 문서의 헤더 정보가 ###으로 표기가 됩니다.
2 votes -
Fail
On-line version of Acrobat does not have the function I require (redaction).
Desktop version of Acrobat does not install (and takes forever to not install because of requiring prior installation of Creative Cloud app).
Fail.
1 voteHi,
Thanks for reaching out to us. Acrobat web dies not support Redact yet but it is in our roadmap for future. But I can surely guide on how you can install Acrobat desktop without installing creative cloud. You can directly download Acrobat desktop from CC web - https://www.adobe.com/creativecloud/plans.html?promoid=9MZL48D3&mv=other
Please let us know in case you face any difficulty.
Thanks,
Shweta
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1 vote
Hi Isaac,
Thank you for contacting us! We would be happy to help.
Would you be able to elaborate on what it is you are trying to do?
Regards,
Acrobat web team
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Automatické ztržení peněz
Aplikaci jsme chtěla pouze na zkoušku!!!
Po zkušební době došlo automaticky ke stržení peněz, aniž bych platbu potvrdila.
Účet chci obratem zrušit.
Předpokládám, že peníze zpět za automatickou platbu již zpět neuvidím.2 votesHi Lucie,
Thanks for reaching out. For cancelling subscription, please follow below steps -
Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.
If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.
There are no charges for the free service. You get charged only when the trial period ends.
For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.
For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html
Regards,
Acrobat web team
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PDFs will NOT open on my laptop!
Cannot open any PDFs on my laptop. Have spent hours upon hours and my IT guy has spent hours upon hours trying to resolve it.
NOT HAPPY!1 voteHi Sally,
Thank you for contacting us. To assist you better, Can you please apprise us with below information ?
- Are you using Acrobat application on Desktop or Web ?
- Is it possible to share any pdf that you are trying to open ?
Regards,
Harshpreet
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Bad product, demands personal info
Impossible to reorder pages successfully, at least on Firefox. Ridiculous to require a login at the last moment. I regret giving you my email address.
1 voteHi Kai-yang,
We are sorry to see you are having issues with Organize PDF feature. Can you please tell us a little bit more about the issue you faced while trying to re-order pages?
This will help us debug the issue on our end.
Regards,
Acrobat Web Team
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Files not sending out for signature
Had some really frustrating when sending files out for 2 signatures they just were not being received !!!
2 votes -
Page freezes when trying to edit text
Each time I open a file and select edit, it does not allow me to make changes and ends up saying the page can not reload.
1 voteHi Monica,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only?
2) Could you please share the workflow and document in which you are facing the issue.
Regards,
Harshpreet
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Signatures not in the correct place
I placed boxes for signatures. The document is coming back with separate signature areas nowhere near where the boxes are placed. How can this happen?
3 votes -
Not functioning
Converting documents from PDF to word is not working today
2 votesHi Vanessa,
Thanks for reaching out and apology fir any inconvenience caused. Could you please retry and let us know to Export to word doc is still not working? If yes then please attach any error that you are seeing.
Regards,
Acrobat web team
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Gets stuck at 72% uploading when specify where to fill and sign.
Why can I not the e-signature to work? I have used this several times and now all of a sudden it will not work. I have uninstalled adobe and reinstalled and still not working.
6 votes -
Esign GR characters issue
E-signing a document using GR characters from a browser changes the font and the full name is not displayed correctly
0 votes -
horrible product... would select multiple categories if that were an option
My product experience could be improved by having any of the programs I am needing to use work consistently. 75% of the time, nothing works... I get a blank screen when I use a product. This morning, I attempted to combine 12 single PDF files into one... BLANK SCREEN. Yesterday, I tried to convert a PDF file into a Word document... BLANK SCREEN.
3 votes -
Decent grader tool. The eraser didn't always work and some of the information didn't save when downloaded, so I had to rely on screenshots.
I think if you leave the document for a while, the changes you make when you return are not saved, and if you refresh, you will lose everything. I ended up having to take a couple screenshots to add to the download because a couple pages of marking would not download/save.
1 voteHi Sara-Jane,
Thank you for contacting us. Can you please provide us with the following information to assist you better.
- Is this happening for all files or any specific file?
- Is it possible to share a file for which you are facing this issue?
Thanks,
Harshpreet -
Kündigung meines heute abgeschlossenen Probeabos
Bitte um Kündigung des heute heruntergeladenen Probe- und Pro-Abo‘s. Es lässt sich nicht aufs iPad installieren und auf dem Desktop habe ich es schon. Besten Dank.
1 voteHi Mark,
Thanks for reach out to us. For iPad, you should be able to use acrobat.adobe.com on your browser or acrobat app from app store. Please let us know if this suffice your need otherwise, we would be happy to assist you on cancellation.
Regards,
Acrobat web team
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JPG not supported for conversion to PDF
I uploaded my .jpg file to "Convert JPG to PDF", but it says format is not supported for conversion
1 voteHi Mary,
Thanks for reaching out and apology for any inconvenience caused. If possible, please share jpg file with us to further investigate the issue.
Regards,
Acrobat web team
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Fix it!!
You seem to have changed my plan so I can't send files the way I did in the past. You no longer allow a file to be sent to me or create a link for download
1 voteHi,
Thank you for contacting us. Can you please provide us with the following information to assist you better.
1. Are you facing this error for all type of files?
2. Is it possible to share the steps you are trying to share this file?
Regards,
Harshpreet -
Files not saving properly
My form keeps getting messed up when I try to download as a PDF and none of the information I fill in saves properly
2 votes -
Feature request attaching files
Tell me the reason why I'm not able to attach files to my PDF instead of just greying out the button. Give me the reason why! This software is frustrating.
1 voteHi Mike,
Thanks for reaching out to us and apology for any inconvenience caused. Can you please a screenshot with us to understand the issue?
Regards,
Acrobat web team
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Adobe Sign Automated Setup Changes
There must have been some update to adobe sign which prevents automatic field recognition? It worked previously, but I know there was a revamp in the online document management system.
Is there any best practice guides to getting the automatic signatures to line up when sending?
1 vote
- Don't see your idea?