Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. PDF convert error

    I'm trying to create PDF file, but always show an error "Unable to process request"... What can I do?

    6 votes

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  2. Unable to process request Please contact customer support for help

    Unable to process request
    Please contact customer support for help

    5 votes

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  3. ファイル結合

    ファイル結合で洗濯したファイルが「ページが多すぎます」と表示され結合できない

    5 votes

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  4. changing word doc to pdf not maintaining original arrangement

    Changing word document to pdf messes up original arrangement acrobat pro. I signed up to adobe pdf pack because I thought it would be better but it is doing the same thing.

    ersioson@gmail.com

    4 votes

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  5. web coverter https://cloud.acrobat.com/convertpdf won't work

    Work-around for not working pdf convert including INTERNAL links based on Excel "https://cloud.acrobat.com/convertpdf" won't work.
    Error: "Unable to fetch base_uris from files Tier"

    4 votes

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  6. Copy a document

    Is there be a copy document option? i want to copy the document and repurpose it.

    3 votes

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  7. Import PDF to Adobe scan

    Please add import scan documents from pdf file types also. Hope you Understand !!
    :-|

    3 votes

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  8. EDIT does not work on Cloud Adobe

    A week ago I had the edit option on my cloud adobe. Now, I do not have it. We are going backwards with this product.

    3 votes

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  9. can't find docx

    I converted a pdf to docx and can't find the docx

    3 votes

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  10. can't even use it...

    i need some help here ...i can't even create the PDF and won't convert to PDF i hope you can fix it ...because i need it urgent ...

    3 votes

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  11. PDF PACK: Ability to create PDFs from MS Publisher

    I use very few Acrobat features, but the one I really need is the ability to create PDFs from MS Publisher for commercial printing. It would be helpful if I could do this using the PDF Pack since it allows conversion of MS Word and Excel docs.

    3 votes

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  12. I am not happy. I am blocked from using the program by subscription pop up.

    Using the free version of Adobe software is frustrating due to the pop up to suscribe to the paid subscription not allowing me to use the program 😕.

    2 votes

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  13. am trying to convert files from tif to pdf but your acrobat system is telling me to contact customer support,why?

    am trying your acrobat to creat tif files to pdf but its saying contact cutomer support?

    2 votes

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  14. The online version sucks.

    Where do I start? The online Adobe really sucks when compared to the downloaded version. I hate that may files are saved to the cloud instead of directly to my desktop. There is no save function like on the downloaded version. I was told that I would be happy with the online version. That is not the case. I pay every month for the services, but it is not more convenient.

    2 votes

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    Hi Reed,

    Thanks for reaching out and apology for any inconvenience caused. In order to help you further, please provide more details on what specific workflow you are facing issues?

    Regards,
    Shweta

  15. Not working properly

    Adobe is not converting JPG files to PDF as it usually does.

    2 votes

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  16. Great Product but Expensive

    I am a Pilot and use Adobe tools to Scan on my phone, combine multiple pdfs and occasionally I will fill and sign. I do all of this on my iPhone or iPad and very much enjoy the apps with a few small exceptions here and ther. I also use the tools on my desktop, but this is seldom.
    I do think that I may be paying for features that I do not use. Is there a better package of products for me that costs less than $175/yr?

    2 votes

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  17. Header not exported correctly

    https://www.dropbox.com/s/prc2av19p3t9rkl/Screenshot%202020-02-23%2017.26.26.png?dl=0

    When exporting max excel files to PDF the converter changes headers and footers to random strings not what is in the file

    2 votes

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  18. 2 votes

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  19. AAAAAA

    hjggcfg

    2 votes

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  20. 2 votes

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