Revert System Upgrade - New Layout is Terrible
I do not like the new settings. How can I revert back to the old settings? The new upgrade doesn't have a good filter option to see on 1 screen what has been signed and what is still out for signatures. This is a terrible layout and I don't want to use it. Please advise.
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C.W. McCall commented
Now Adobe ( O) Sign Manage is working.
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C.W. McCall commented
***Anonymous Oct. 12, 2018 @ 3:50 PM***
Click on the button at the top left of the page next to filter (Adobe Sign Manager) and you will see all your files categorized automatically. It will turn blue. This is the "Old" view.
HOWEVER!!!!! It's not working right now. (((SMH))) They must be working on something, but it worked earlier. -
REAL® Seal Gail Nichols commented
I have clicked on "For Signature" and before my documents that were out were in a neat list on the top of the page. Now every time I go on I need to sort. I don't want to see cancelled or completed. The page is really clunky. I also do not know how to cancel an agreement that hasn't been sent yet. A lot of the features are working, but it just isn't a concise easy picture of what is out, as it was before. Did you use test users?? I don't see any benefits to this new system. Perhaps I will in the future.
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Hi Andrea
Thanks for your feedback, we have put a switch to take you back to the Adobe Sign manage page. Please let us know if you see any issues accessing the Adobe Sign manage page. We are constantly monitoring these forums and taking a note of the feedback being provided by every customer. We hope to continue improving the user experience for Document Cloud in coming days.
Regards,
Abhinav Nallagundla
Software Engineer, Adobe -
Dean Harmon commented
As Tej mentioned, we are bringing back access to the Adobe Sign Manage page. As of about an hour ago, this functionality has been added to the "For Signature" page of Document Cloud.
As always, your feedback is important, and it helps to make sure that we are honest and responsive to your needs.
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Tej Chadha commented
We understand the frustration you're experiencing due to the change in the Adobe Sign & Send for Signature interface - specifically the loss of the Adobe Sign dashboard and the manage page. Change is never easy, especially an unexpected one, but we feel its important to explain why we made such a change.
Our vision for Adobe Document Cloud, which includes Acrobat, our PDF services, and Adobe Sign, is to have a fully integrated location for your document and e-signature processes. We want our customers to have a seamless experience to create, collaborate and share documents - whether its to gather comments, or to have someone e-sign a document, and this meant creating a new online hub for Document Cloud, where all your document-related activities can be managed.
Our initial launch of the all-new Document Cloud provides the functionality you've come to depend on from Adobe Sign, but thanks to your feedback, we realize that there is still room for improvement in the experience, which will be coming soon.
While we make improvements, we're bringing back access to the Adobe Sign manage page so you can easily work with existing agreement and Adobe Sign workflows in the way you're familiar with. Access to the previous manage page will be available early next week and you can toggle it on/off via the SHARED For Signature page. In the meantime, please refer to the following HelpX article that describes the new interface and how you can accomplish the same tasks you have done prior to the change: What's Changed with Adobe Sign(https://helpx.adobe.com/document-cloud/whats-changed-adobe-sign.html#WhathappenedtotheManageAgreementpage)
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Dean Harmon commented
Hi Andrea,
From the home page, there is the "For Signatures" link on the left hand side. It should show you all of the documents, and their state, that you have out for signature or that need to be signed. Is this what you are looking for?
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Rijul Raj Khurana commented
Hello Andrea,
We appreciate all the feedback in this forum, it was through this forum that the idea to integrate our services was incubated and developed. And while we don’t always get it perfect out of the gate, we do appreciate the feedback and hope you will continue to help us improve our products and services.
With that said, this new release gave us the opportunity to step back and look at all the document related activities that our customers are performing - e-signing, reviewing and sharing documents. We have redesigned the new Document Cloud user interface to deliver a single web destination for managing all these document related activities. Moreover the same interface and experiences are also available from Adobe Acrobat DC and Acrobat Reader Mobile to allow you to access your documents and activities from any screen.
All the Adobe Sign functionality that you are used to is still available within this new unified user experience and all of your data is also still accessible from the new User experience. We do acknowledge that any change is difficult but rest assured that the change was made with an eye towards providing more functionality to you for your document needs in the future and surfacing more of your document activities front-and-center in the UI, capabilities that you already have access to.
Once again we appreciate all the feedback and hope that your will join us in this journey that we have embarked on to provide you with the next generation experiences around documents.
Please refer the following link to get further details on how to manage and track your documents in the Document Cloud web application: https://helpx.adobe.com/document-cloud/help/send-for-signature.html
Regards,
-Rijul
Adobe Support -
Yatin Batra commented
We appreciate all the feedback in this forum, it was through this forum that the idea to integrate our services was incubated and developed. And while we don’t always get it perfect out of the gate, we do appreciate the feedback and hope you will continue to help us improve our products and services.
With that said, this new release gave us the opportunity to step back and look at all the document related activities that our customers are performing - e-signing, reviewing and sharing documents. We have redesigned the new Document Cloud user interface to deliver a single web destination for managing all these document related activities. Moreover the same interface and experiences are also available from Adobe Acrobat DC and Acrobat Reader Mobile to allow you to access your documents and activities from any screen.
All the Adobe Sign functionality that you are used to is still available within this new unified user experience and all of your data is also still accessible from the new User experience. We do acknowledge that any change is difficult but rest assured that the change was made with an eye towards providing more functionality to you for your document needs in the future and surfacing more of your document activities front-and-center in the UI, capabilities that you already have access to.
Once again we appreciate all the feedback and hope that your will join us in this journey that we have embarked on to provide you with the next generation experiences around documents.Please refer the following link to get further details on how to manage and track your documents in the Document Cloud web application: https://helpx.adobe.com/document-cloud/help/send-for-signature.html
Regards,
Yatin Batra | Adobe -
Yatin Batra commented
Hello,
We appreciate all the feedback in this forum, it was through this forum that the idea to integrate our services was incubated and developed. And while we don’t always get it perfect out of the gate, we do appreciate the feedback and hope you will continue to help us improve our products and services.
With that said, this new release gave us the opportunity to step back and look at all the document related activities that our customers are performing - e-signing, reviewing and sharing documents. We have redesigned the new Document Cloud user interface to deliver a single web destination for managing all these document related activities. Moreover the same interface and experiences are also available from Adobe Acrobat DC and Acrobat Reader Mobile to allow you to access your documents and activities from any screen.
All the Adobe Sign functionality that you are used to is still available within this new unified user experience and all of your data is also still accessible from the new User experience. We do acknowledge that any change is difficult but rest assured that the change was made with an eye towards providing more functionality to you for your document needs in the future and surfacing more of your document activities front-and-center in the UI, capabilities that you already have access to.
Once again we appreciate all the feedback and hope that your will join us in this journey that we have embarked on to provide you with the next generation experiences around documents.Please refer the following link to get further details on how to manage and track your documents in the Document Cloud web application: https://helpx.adobe.com/document-cloud/help/send-for-signature.html
Regards,
Yatin Batra | Adobe