Thank you!

Hi Christopher,

As of a few hours ago, the ability to show the Adobe Sign Manage page when within Document Cloud has been added to the "For Signature" page.

Please let us know if this solves the problem that were previously having.

Valued Customers,
We understand the frustration you're experiencing due to the change in the Adobe Sign & Send for Signature interface - specifically the loss of the Adobe Sign dashboard and the manage page. Change is never easy, especially an unexpected one, but we feel its important to explain why we made such a change.

Our vision for Adobe Document Cloud, which includes Acrobat, our PDF services, and Adobe Sign, is to have a fully integrated location for your document and e-signature processes. We want our customers to have a seamless experience to create, collaborate and share documents - whether its to gather comments, or to have someone e-sign a document, and this meant creating a new online hub for Document Cloud, where all your document-related activities can be managed.

Our initial launch of the all-new Document Cloud provides the functionality you've come to depend on from Adobe Sign, but thanks to your feedback, we realize that there is still room for improvement in the experience, which will be coming soon.

While we make improvements, we're bringing back access to the Adobe Sign manage page so you can easily work with existing agreement and Adobe Sign workflows in the way you're familiar with. Access to the previous manage page will be available early next week and you can toggle it on/off via the SHARED For Signature page. In the meantime, please refer to the following HelpX article that describes the new interface and how you can accomplish the same tasks you have done prior to the change: What's Changed with Adobe Sign

Dean, I have tried typing in the email in the search bar several times and it does not return anything. This is the second response telling me this new version has the same capabilities and it does not. Clicking that box on the side is both cumbersome and time consuming.

Hi Jeff,

If you type the name or email at the top, in the search bar, it will show you results for all of the documents you have that contain that email as a sender or a signer. The "All" results, the default search landing page, will show all of the documents that contain that name or email.

If you need additional information, you can select the document with the checkbox on the left of the row which will open up a context board displaying what showed in the manage page. In addition, if you select the "for Signature" filter on the left it will show you additional information that is Signature specific (whereas "All" is generic for all document types). In particular, this will show the status column for the results.

You say it has all the same functionality, but I cannot find a way to search all documents for email or name, which used to exist in the manage function in the old version. Also, you say the remind function is still available in your new documentation, but when I go into the area where it is supposed to be, it is not there. I sent a screen shot showing this. I can see from several other comments, that I am not he only one having this issue. Also, how can you make such a huge change and not send out an overview of the changes to customers in advance? I believe our firm needs to look at other options at this time.

Hi Christopher,

We appreciate all the feedback in this forum, it was through this forum that the idea to integrate our services was incubated and developed. And while we don’t always get it perfect out of the gate, we do appreciate the feedback and hope you will continue to help us improve our products and services.

With that said, this new release gave us the opportunity to step back and look at all the document related activities that our customers are performing - e-signing, reviewing and sharing documents. We have redesigned the new Document Cloud user interface to deliver a single web destination for managing all these document related activities. Moreover the same interface and experiences are also available from Adobe Acrobat DC and Acrobat Reader Mobile to allow you to access your documents and activities from any screen.

All the Adobe Sign functionality that you are used to is still available within this new unified user experience and all of your data is also still accessible from the new User experience. We do acknowledge that any change is difficult but rest assured that the change was made with an eye towards providing more functionality to you for your document needs in the future and surfacing more of your document activities front-and-center in the UI, capabilities that you already have access to.

Once again we appreciate all the feedback and hope that your will join us in this journey that we have embarked on to provide you with the next generation experiences around documents.

Please refer the following link to get further details on how to manage and track your documents in the Document Cloud web application: https://helpx.adobe.com/document-cloud/help/send-for-signature.html

Regards,
Yatin Batra | Adobe