Unable to attach audit report to fill and sign docs
I have been trying to attach the audit report to documents returned by Fill and Sign. The instructions provided in help function are unclear. I tried the chat function to get clarification on some of the instructions, the response is infuriatingly slow and the responder/robot does not appear to be able to follow the conversation, and answer questions about information that it sent me in links.
AdminPachi Chen-Wong (Admin, Adobe) commented
Hi Penny, are you referring to a document that you completed using the Fill & Sign tool or Request for Signature?
Adminvvaidyan (Admin, Adobe) commented
Sorry you are having issues attaching audit report to documents. Could you please point me to the help document you are using?
Here's a link which you can refer to https://helpx.adobe.com/sign/using/audit-reports-transaction-history.html
Please check sections
- Attach the Audit Report to documents downloaded from the Manage page
- Attach the Audit Report to the Signed and Filed email
I hope you find the above information helpful. Please reach out to us if you've any further questions.