Opens Blank in Cloud | Fine in Local Reader
This file, attached, when I try to open it in your web editor or in the Edge Browser extension, it just shows up blank. I can resave it, I can compress it, I can't search it. But even after resaving or compressing I can't see anything in the document unless I open it up in 1) your offline DC reader, or anyone else's PDF reader, including Edge's own PDF extension/viewer.
Just figured you might want to know about the issue. I'm not too worried about it, but ya'll might want to use the document for internal troubleshooting.
~ Thanks !!
1
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Eric Shoberg
shared this idea
Hi Eric,
Thank you for contacting us. We tried with the file that you shared, but it's opening fine for us. Can you please try again and share the screenshot of the issue faced ?
Thanks,
Harshpreet