Request e-signature doesn't have Signature only option, the Signature include date, time, email, etc.
When I tried to request signature from the web, I want to add only Signature but there is no such component in web version. There is only Signature, date, etc. combine into one even if I select type as Signature.
Please add "Signature only" in web version.
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AdminLucia (Admin, Adobe) commented
Hi Pornthep,
After further investigation by the team, we would like you to try the following steps which may help resolve the issue that you described before:
On your upper-right corner click the user profile icon to see the drop down.
- Select "Settings".
- Under 'Esigning settings' select 'Edit settings' button.
- When the Setting page shows, on your left panel, select 'Signature Preferences', then deselect 'Use well-formatted signatures and initials' check box on your right panel.
- Save your settings.
Now, do a request signature signature again and let us know if this works for you. If not, again, it would be great if you could provide additional details.Regards,
Adobe Acrobat Sign team -
AdminLucia (Admin, Adobe) commented
Hi Pornthep,
Thank you for your feedback. You should be able to add a signature only field when at the authoring page. Will you be able to provide more details, such as a screenshot showing where you are selecting and adding the signature field? Or details of the steps that you performed would be great.
Regards,
Adobe Acrobat Sign team