E-signature change is TERRIBLE!!!!!
OMG this new version I used today for E-signatures is TERRIBLE!!! It takes forever and is not easy to use at all! It wouldn't send automatically send to me for signature. I had to go and find out how to start the process. VERY un-user friendly. Why change something that isn't broken? How can I use the previous version (from last week!!!)?
Rebecca Richardson
shared this idea
Hi Rebecca Richardson,
We are sorry you are experiencing trouble with the new feature. Could you please provide some additional information?
- Steps to Reproduce: A video or detailed description of the steps you take to encounter the issue.
- Specific File: If the issue relates to a particular file.
- Additional Details: Any other information you believe might be relevant, such as error messages or unexpected behavior.
Please note that some features are not yet available in the newest version. You can find more information about it here: learn more.
If you continue to encounter this issue, you have the option to revert to the previous version:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
4. Click "Save" and wait for the confirmation message.
This change will only affect new drafts created after making this adjustment.
We appreciate your patience and cooperation in resolving this issue.
Sign in Acrobat Web Team