FIX UR BROKEN WEBSITE PLEASE
Many problems lately:
1. I rename a document to remove a SIN number before sending it out to be signed, and after hitting send it reverted back to the original file name sharing sensitive information! Happened multiple times.
2. I send a document out to be signed and somehow the names and locations of the signatures get switched or mixed up after I hit send, after reviewing multiple times, this has happened with several clients.
3. Bring back the option to review before sending an e-signature, that window pop up needs to clearly be brought back as so many issues are constantly happening, we want a concise review of who we are sending to before we hit send PLEASE bring that back this is a professional platform and these updates are making our office look very unprofessional. We sign all our tax returns with this website but if we keep having these issues this will not work for our busy tax season. PLEASE FIX THESE ISSUES!!!
Robert Hendriks
shared this idea
Hello Robert,
We are sorry you are experiencing trouble with our product . We are triaging your issue and are gathering more information to understand the problem better. Please bear with us while we resolve this situation.
Than you!
Sign in Acrobat Web Team