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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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309 results found

  1. Informaticien

    Matricule ; 809413u01

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  2. Strong PDF compressor

    Really strong PDF compressor. Saved my day. Thank you very much!

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
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  3. pdf not being open

    PDF are no longer being opened a white screen with the acrobat logo shows up

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Jean Tissot, 

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

    Thanks,

    Harshpreet

  4. JPG not supported for conversion to PDF

    I uploaded my .jpg file to "Convert JPG to PDF", but it says format is not supported for conversion

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Mary,


    Thanks for reaching out and apology for any inconvenience caused. If possible, please share jpg file with us to further investigate the issue.


    Regards,

    Acrobat web team

  5. Editing

    Faheem

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  6. I am not happy. I am blocked from using the program by subscription pop up.

    Using the free version of Adobe software is frustrating due to the pop up to suscribe to the paid subscription not allowing me to use the program 😕.

    3 votes
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  7. Effortless

    I think the process worked

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  8. Pisssystem

    Er service är nog det sämsta jag upplevt i hela mitt liv

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  9. useless

    cannot convert

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    HI Deepak,


    Thanks for reaching out to us. We are sorry to let you know that currently Acrobat web services are not supported in your region.


    Regards,

    Shweta

  10. Poor servic

    Poor service

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  11. Every time I tried to convert a file to pdf, I got a notification telling me to contact Support.

    I am unable to convert files, even though I have an Adobe account. Everytime I tried to convert a file, I got a notification to contact Support.

    2 votes
    Resolved  ·  0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  12. negativo

    🤬pessimo

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  13. Adobe Pro stops working and has to be reinstalled

    Why does Adobe Pro DC just stop working on my PC? It is very frustrating and wastes my precious time. This is not the first time this has happened. WHY?

    3 votes
    0 comments  ·  Create PDF  ·  Admin →
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  14. am trying to convert files from tif to pdf but your acrobat system is telling me to contact customer support,why?

    am trying your acrobat to creat tif files to pdf but its saying contact cutomer support?

    3 votes
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  15. multiple pages

    is that true: I cannot convert more than one page into a PDF? I get an error message whenever I try. What a poor tool.

    1 vote
    Need Info  ·  0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  16. acrobat standard dc not available for Apple Silicon Mac?

    "Adobe Acrobat Standard DC: Get the complete PDF solution for any device"

    Attempting to download on Apple silicon Mac gives the error "This app is not currently available for your platform". Apparently that's not included in "any device"?

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
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  17. Vale

    Vale: Sinaleiro

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
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  18. Conversion Issues

    I have a plan that allows conversion from Word to PDF. Now it's telling me that I have to buy a plan that I already have purchased and used.

    2 votes
    0 comments  ·  Create PDF  ·  Admin →
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  19. Need better option

    Do not like this service

    2 votes
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  20. its not working for free

    I want to convert an image to pdf but I am unable to do that kindly help

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?
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