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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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1071 results found

  1. Can't open desktop app

    My desktop app keeps crashing. This keeps happening even after updating the app. If this keeps happening I will be forced to look for other apps to edit documents. I have Windows 10. I read that you are working on this issue back in May of this year. Is it resolved? https://community.adobe.com/t5/acrobat-discussions/error-message-quot-the-instruction-at-0x000000006605d107-referenced-memory-quot/td-p/14563550

    1 vote

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  2. No A11y Check Tool in the web version

    The web based version does not offer any tools to check the accessibility of a PDF file. At least I am not able to find it.

    1 vote

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  3. Having a option kind of reports to export the file info in a excel

    What I feel is a major necessity as of now, is that I can't export the information of the docs shared for signature, in Excel.
    It's tiring to search one by one doc shared after filtering for a month, but all information cannot be exported in an Excel file.

    1 vote

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  4. cannot integrate 3rd party storage if using a licensed account on Adobe Acrobat web, ADD STORAGE link disappears

    cannot integrate 3rd party storage if using a licensed account on Adobe Acrobat web, ADD STORAGE link disappears

    On Adobe Acrobat web, if you have an unlicensed AKA FREE account, you can integrate 3rd party storage by going to Documents > OTHER STORAGE > ADD STORAGE. For my account, the options include OneDrive and Google Drive.
    The moment I add an Acrobat Pro subscription to my account, this entire OTHER STORAGE section disappears.
    I remove the subscription and the OTHER STORAGE comes back.

    I have tested this on the following operating systems and browsers in all combinations:
    Windows 10, Google…

    2 votes

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  5. worked fine until I bought more licenses

    I am getting very upset and looking at stopping my subscription...I got a couple licenses, now my adobe will not work...when I bring it up, I'm not signed in, then when I try to sign in, the app closes...I have uninstalled and reinstalled several times to the same results...its starting to be not work it...how can I fix this?

    1 vote

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  6. Disable Adobe Cloud Storage permanently and/or make explicitly choosing opting in a requirement

    Some sensitive documents were inadvertently moved to your cloud storage because there is no clear way to disable this. The recent TOS controversy makes it clear that Adobe's cloud services are not safe for users, but that this happens automatically and is opt-out (rather than opt-in) indicates that Adobe prefers having access to users' sensitive documents.

    This is completely unacceptable and that I am now finding documents stored on Adobe cloud that I DID NOT OPT TO UPLOAD is an enormous privacy violation.

    You NEED to make it clearer and easier how one can disable Adobe Cloud access and ensure…

    1 vote

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  7. bad technical team and customer service team

    I had a very bad experience with your technical team by spending an hour still cant resolve the issue of my downloading your software on my laptop. Hence I have decided not to use your software and wanted to refund and cancel my subscription

    And your team member is super unhelpful. I just want to cancel my subcription and refund since I just subscribed it TODAY.

    Your this customer service keep putting my onhold for checking, which I had no idea what else to check since I already said I do not want to continue.

    He keeps talking and insisting…

    1 vote

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  8. Es ist zu langsam

    Es ist häufig zu langsam

    1 vote

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  9. upgrading additional features stuck at 90%

    you have to remove the bugs for not having the "upgrading additional features" which is stuck at 90%; it does not let me work properly.
    Also, why is the Snipping tool not working with the Acrobat reader. My computer skills are not IT level so the answer found on the Internet are not helpful .

    1 vote

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  10. What a mess

    Adobe has made their product so complicated and messy you practically need a diploma to navigate the product. Everything seems to be in the wrong place, nothing is intuitive. Worse the floating options are trigger happy and will automatically activate and change the page you are on before you have even been able to register what the function you are floating over is. Who in their right mind designed this product? More problematic than efficient. Buggy as all ****. KEEP IT SIMPLE!

    1 vote

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  11. Poster not working

    Print in Poster mode is not working

    1 vote

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  12. This program sucks now

    This program sucks since the latest changes.

    1 vote

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  13. Updated Adobe Acrobat not usable for web and Android Mobile App

    Adobe acrobat online isn't usable for download/print... as of recent, i get the message "still downloading" before I can print/download. PLEASE FIX.

    ALSO, the mobile app for Adobe is very annoying with the fixed "AI" icon on the lower-right of all my PDFs. PLEASE REMOVE IT. I have to use ANOTHER PDF Reader because of this!

    1 vote

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  14. Affichage vignettes

    Il serait judicieux de pouvoir réduire plus les vignettes pour une meilleure navigation dans les documents comportant de nombreuses pages.

    1 vote

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  15. saving a file

    I HATE this new Acrobat. How do I save a document to MY system? I don't want to save it to your cloud!!!!!

    1 vote

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  16. Great but needs a little improvement

    Please change the terminology used to complete signatures so that customers are not confused. At least half of my customers get confused once they have completed their documents when they have to tap/click on a link or button that says "Click to Sign". Better terminology would be "Click to complete" or Click to finish" or "Click to finalize"

    1 vote

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  17. constant beach ball

    I get constant beach ball. I'm very unhappy with the program. I have fairly new Mac audio and plenty of RAM.

    1 vote

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  18. Elevate Your Kitchen with Pre-Assembled Cabinets from Cabinets Bay

    Revamping your kitchen has never been easier, thanks to the innovative pre-assembled cabinets from Cabinets Bay https://cabinetsbay.com/pre-assembled-cabinets.html Here are some compelling reasons to choose these exceptional products for your home:

    1. Quick and Easy Installation:
      Say goodbye to the frustration of assembling flat-pack furniture. Cabinets Bay’s pre-assembled cabinets arrive ready to install, allowing you to enjoy your newly upgraded kitchen in no time. This hassle-free process not only saves time but also ensures a professional finish without the need for specialized tools.

    2. Unmatched Quality and Durability:
      Crafted with precision and high-quality materials, Cabinets Bay pre-assembled cabinets are built to last. Each…

    1 vote

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  19. Cannot delete web forms

    Many customers have complained for YEARS now that Adobe removed the ability to delete web forms from Adobe Acrobat/Adobe Sign. Please respond to let me know when you have fixed this problem, because if I can't delete forms, it means I can't control my data, and it means Adobe cannot be trusted with customer data. Which means we may have to look for an alternative and end our relationship with Adobe. I appreciate your prompt response to address this very serious concern. Thank you - Lisa

    1 vote

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  20. Technical issues

    This is the worst version of Adobe signature. There is no push notification, there is no link to get you back to homepage when you decline signature, and every time I close the app, I have to signing again. And the best part, there is no way to issue a ticket. Only F** robot responding and not understanding these issues

    1 vote

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