Skip to content

Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


Acrobat Web

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

306 results found

  1. LET ME CANCEL. why is cancelling your stupid overpriced products so **** difficult?!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Well, the download link page does not exist....

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Ik snap dat jullie wat willen verdienen, maar jullie bieden geen abonnement aan dat ook maar in de buurt komt van wat ik nodig heb. Ik heb precies 1x per maand de functionaliteit nodig om een paar PDF documenten samen te voegen en daarvoor betaal ik natuurlijk geen 18 euro per maand.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. I can't share my account with my other google accounts? Do I only get one login per my $19.99/ month membership?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. I'm sick of paying a subscription service. When you will sell me a product that I can buy and be done with then I'll come back. But I'm certainly not getting my money's worth at $15/month or $19 or whatever it was that you were charging me.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. It cost too much and you know it. I will never use your product as you have corrupted it by subscription and more money. You suck and all like you suck!!!!!!!!!!!!!!!!!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Exporting a file is extremely difficult requiring multiple steps through the Adobe program, Microsoft Edge, and eventually finding the website where my account is located. Just found out I can't edit a PDF file? I only paid to export files. Do I pay, don't pay, what did I pay for, I have no idea. My next effort is finding where I cancel my subscription. If I purchase something I want it. I don't want to look for it or find out I'm not getting what I thought I was getting.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. alles
    datenschutz
    ux

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. I cannot view my profile, I just get a blank page. I signed up for a free trial, and none of that seems to work. I still have "try for free" all over the place and I can't access any of the acrobat tools. Adobe is supposed to be top tier, and this feels like a half done college project. Your checkout screen works great though!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. ich habe jetzt das pro abo abgeschlossen und trotzdem lässt er mich die funktionen nicht verwenden. nach gefühlten 100mal ein und ausloggen - fragt er immer noch nach dem Abo - ernsthaft?!?!?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. I can't even use the features I'm paying for. I got pro and yet it keeps telling me I have to upgrade. I'm pretty annoyed.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Very disappointed in my Adobe Acrobat experience. I purchased the PDF pack assuming I could create a pdf form. I am not able to without also purchasing the Pro pack. I've invested ANOTHER $70.00 a year in a software I cant use.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. I just purchased the plan to convert PDF to Word. I see I have an account, you took my money, I see what my plan is and I CANT DO ANYTHING WITH IT.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. I am sorry,
    I do not have time to try to get Adobe working on my system.
    I wish to cancel the trial started an hour ago.
    Thank you
    Robert Jensen

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Worst customer experience EVER!

    Tried to subscribe to the trial because my access to my existing account was not working. Site signed me up for a new subscription and then that didn't work (every time I tried to use a function (in this case Combine Files) a pop-up appeared asking me to sign up for a new subscription.

    Tried to get support via Chat and after many questions was finally sent to a Live Agent. I waited for 2 hours pinging them every 5-10 minutes w/ no response.

    When I tried Chat support again this morning the system informed me…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. I started a free trial purchased from Google Play, and when I log in, it doesn't recognize that I have the upgraded version and still insists on me upgrading. It won't let me edit, etc. I am beyond frustrated because I need this upgrade NOW in order to work

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. why do you advertise that it is a free pdf editor online, if I have to pay?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Многие документы не открываются. Отказываюсь от подписки!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. It sucks. Need to talk to a live person. I'm in the US and have to contact you on UK time? That is just so wrong.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?