640 results found
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I'm favoured in ucc
I'm favoured in ucc
1 voteHi Rajan Singh,
Thanks for contacting us. Could you please help us understand the issue you are facing?
Regards,
Amit
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can not edit
i can not edit.please help me
1 voteHi Htet Myet Thu,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only?
2) Share the screenshot and description of what exact issue you're facing in editing the PDF file.
3) The device configuration that you're using (Platform/Browser)
4) Subscription (Go to Profile > Account > Subscription Status)
Hoping to hear from you soon.
Thanks,
Indu
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Acrobat sign useless
I’m using the mobile version of acrobat sign. However it doesn’t work- and hasn’t been an app tye actually functions in 3 years. Is seriously no one product testing your apps? This is at least the 3rd feedback note I have left about this not working. Why do I pay so much money each year to not be able to access what is advertised?
Within the app- when I try to send a document out for signature- I get the attached head screen- trying to take me to the app. But the buttons do not function.
I tried this from…
1 voteHello Amy,
We are sorry that you are having this trouble. Does it happen to all of your documents or just particular ones?
If this only happens to certain documents, would you be able to share some with us so we can investigate?
Thanks,
Adobe Sign Team
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Compress PDF Function Not Working
The Compress PDF function is not working. It will attempt to upload the document but stop at the same number every time I try to refresh and reupload. Please fix!! Need this function to work.
1 vote -
Please contact ne 0272691899
hi there,
currently one of our user encourting E sign access issue to solve this i contacting several times to help desk later my call us been transfer to business support team but no one is responding even if i stayed in the line for 20 minutes.
its a poor service what i faced today.
Regards
Madhan JN
Custom Care Nursing Ltd
+64 02726918991 vote -
Cant edit
cant edit nothing
1 voteHi Jonavon Grandison,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Could you please share the workflow and file on which you faced the issue.
2) Is it happening for all files or with any specific document only?
Hoping to hear from you soon.
Thanks,
Indu
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Send for Signature not received
We are having many people not getting the emails for documents with requested signatures.
1 voteHello Wendy,
We are sorry that you are having trouble with this feature. Could you please provide more information about it? For example if in acrobat the agreements shows in In progress section, if you as sender are receiving a confirmation email that the agreement was send, also if there is any error that appears after you send for signature will be really helpful if you can share it with us.
Thanks,
Adobe Sign Team
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Frustration with how slow saving is during editing
Saving is too slow, 5 minutes and still waiting.
Really dislike Adobe, use to love it, not it is tedious to use, to save, to access. It has become cumbersome.
Really frustrating to use
1 voteHi Sally Smith,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only?
2) Could you please share the workflow and file on which you faced the saving issue
Hoping to hear from you soon.
Thanks,
Indu
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Emoji Issues
the compressed file put black squares around all of my emojis. other online compressors don't do this.
0 votes -
Rubbish unhelpful unwanted 'feature'
I just clicked on the Rotate button on a pdf document opened in Acrobat and instead of simply rotating the page as it used to do I now keep gettnig directed to a new window with an adobe url including '/link/' with a blank page and it won't let me get back to my already open document. How do I get rid of this unhelpful 'feature', plesae?
1 vote -
redact is where?
how to redact in pdf
1 voteThank you for contacting us. Redact feature is not available on Acrobat Web currently. We have made a note of the same and shall try to incorporate it soon.
Thanks,
Indu
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dv
Das Programm ist eine Katastrophe!
Völlig unübersichtlich und jedes mal anders ich habe echt genug davon!
Ich wollte einfach PDF's bearbeiten können.
Texte dazuschreiben, Bilder einfügen, Texteile löschen. Ich werde überfrachtet mit Informationen, die ich nicht woll und auch nicht brauche - Ich hab genug davon...1 voteHi Norbert Kasper,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) What information look confusing to you?
2) Are you using feature on desktop app or on web app?Thanks,
Indu
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Essay
Who can help me write my essay?
3 votesHello, thank you for your feedback.
Do you have any question about our products or services on Acrobat Web?
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Massive issue with adobe sign
Hi there, you have a fault with Adobe sign. When you open a PDF that has been altered and signed the changes to not show up on the PDF when opened in an iPhone. They show when opened on PC in Adobe but not on iPhone> The auto generated email with the document also does not show the changes when opened on my phone. This is a massive issue.
1 vote -
lagging scrolling file on website
too lagging when scroling the pdf file, when using Adobe reader app on desktop, it does not lagging, but web too lag, happen on any laptop
1 voteHi Hao do,
Thank you for reaching out. To assist you better, can you please apprise us with below information ?
- Is it happening for all files or any specific file ?
- If it is specific to few files, what is the Page count in those PDFs?
- What is the screen resolution on your machine?
Regards,
Rohit
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Use a current e-sign template for fill & sign
The ability to have the option to use a current e-sign template and convert it to a fill & sign versus having to start from scratch when I'm wanting to use the current template in front of the customer.
1 voteHi Keith,
Could you please provide more details about this request.
Thank you
Adobe Sign team
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you ******* suck
your system ******* sucks, 0 way to send the necessary signature... no error code... no help
1 voteHi Cole,
We are sorry you are facing trouble using Request signature. Could you please provide more information about your problem to have a better understanding of it.
Thanks,
Adobe Sign Team
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Subscription does not work even once. Must upgrade to some other service...who knows if that even works. Waste of time and money!
Awful service...just spent an age trying to get my Export PDF subscription working and was told that my subscription does cover export to JPEG...only to word. Supposedly I need to upgrade to some other service
Export subscription explicity says:
Export to Word
Export to Excel
Export PowerPoint
Export to JPEG, TIFF, PNGHow do I get my subscription to work?
1 voteHi Martin,
Thanks for reaching out to us. We would recommend to upgrade your subscription to PDF Pack that covers PDF to JPG and PPT conversions and provide other offerings too.
Regards,
Acrobat web team
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****** Program
So far the app won't load and edit, and the web based Adobe won't edit and save. Already its lost have half my work. I have 16gbs of ram.
1 voteHi Jesse,
Thank you for contacting Adobe. Can you please apprise us with the following information to assist you better:
- Is it happening for all files or with any specific document only?
- Could you please share the workflow and file on which you faced the saving issue.
Hoping to hear from you soon.
Thanks,
Rohit
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Page left off
When I reopen the file, I would to see the page where I left off, not the first page
1 voteHi Ali Alalawi,
Thank you for reaching out to us. Yes, this is a functionality where the PDF is opened from the page where one has last closed it. Please share in case this behaviour is not an expectation for your use case.
Regards,
Rohit
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