Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


  • Hot ideas
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  • My feedback
  1. emPTY WEBPAGE

    WEBPAGE IS EMPTY PLEASE HELP SO I CAN VIEW MY PDF FILES.

    1 vote
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  2. 1 vote
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  3. Better interface

    Make it easier to use. This interface is lousy. The iPad log-in experience was terrible. You can do better. Make it usable.

    1 vote
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  4. Adobe put me on a 7 day free trial, but I already have a subscription!

    Please tell me how this happened and how I can correct it. Waited on Chat last night for 30 minutes + hung up.

    1 vote
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  5. Not able to view status

    I am not able to view status on the right side of the screen for any of the authorizations i have sent out. I am also not able to remind the person to sign the authorization. Can you HELP.

    1 vote
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  6. Ahmad xayat

    Okey plus

    1 vote
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  7. Download and Installation of DC Pro: Failure

    I am unable to install Adobe Acrobat DC Pro on the desktop. After the program is downloaded, it fails to open and install. I have all trouble shooting methods mentioned on your help page. Kindly suggest.
    I liked the DC Pro and am thinking of taking annual subscription. However, if i am unable to install it on Desktop, i'll cancel immediately.

    2 votes
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  8. Fotky

    Hannnah

    1 vote
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  9. I had Adobe 2019 PDF suite & it was great what happened?

    I hope that this program is better than all of these reviews. If it is as bad as all these reviews I will discontinue the service after the trial.

    1 vote
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  10. test

    test

    1 vote
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  11. Unable to open developer account

    I am unable to create an Adobe Sign developer account.
    Every time I sign in, I get taken to this page
    https://documentcloud.adobe.com/link/home/?authoringRequested=true&locale=enUS&clientid=69U26F6M6A4Z3U&isNativeFlow=true

    and I am unable to go to the secure.echosign.io site.

    Help!

    Thank you,
    -tomas vera

    1 vote
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  12. New Home Screen Format Very Bad

    The new home screen is terrible! Put it back the way it was. It was just getting better - with the reminders option popping up right after sending the form - and now you have to dig through layers of menu to get to even send a form out to sign. This is dumb. You're going backwards!

    1 vote
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  13. Enhance Scans in Document Cloud Web UI

    Consider adding the "Enhance Scans" option to the Document Cloud web UI in order for users to create scans while on-the-go and do not have access to either Acrobat Pro DC or the Adobe Scan mobile app.

    1 vote
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  14. Bad customer service - problem pending

    I need to change my account's profile photo to blank. I do not want an account profile photo. I spoke with three people from your chatbox. Asfiya said I cannot remove the profile photo. I cannot file anyone to help me. What do I do? I cannot file help.

    1 vote
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  15. Not user friendly

    Very poor to use. Trying to edit a pdf and it's very hard to find the tools to do that. I will be cancelling my subscription

    2 votes
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  16. Where goes Verification Code ???

    When you send a mail with the message «Please enter the verification code below to authorize access to your Adobe Sign account from within the Document Cloud user interface.», make sure it is clear where we enter this code. I've looking for how to do so for a while and never found it.

    1 vote
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  17. Channel yuotube com

    Mr osek agung bahrony

    1 vote
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  18. Bad

    Die Creative cloud zeigt mir Dateien an, die ich gelöscht habe und ich hä bereits mehrfach die CC Programme und alles deinstalliert.

    Was soll das?

    Ich nutze CC nur weil ich nicht anders kann, nicht weil ich möchte. Bin echt enttäuscht von eurem Produkt, das überteuert ist und sich nichtmal mehr kaufen lässt. Es funktioniert nicht wie es soll, hat eine hohe Fehleranfälligkeit und ist sperrig. Sobald es eine adäquate Neuerung git, bin ich weg.

    1 vote
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  19. Horrible new system

    Your system has gotten absolutely horrible. It is difficult to navigate. The way you used to have the system it was very easy to navigate and see.

    1 vote
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  20. 1 vote
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