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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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752 results found

  1. Not clear

    Doc. Is not clear all the written things cannot be seen clear.

    1 vote

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    Need Info  ·  1 comment  ·  Export PDF  ·  Admin →
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  2. Fields need to be re-assigned

    Assigned fields need to be reassigned every time a template is used

    • Create a template using Acrobat Web
    • Add fields and assign to Signer or Prefill
    • Save template
    • Select Use template
    • Some of the fields assigned for Prefill are no longer assigned
    • Some fields assigned to Signer are no longer assigned
    3 votes

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    0 comments  ·  Create Template  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Veronica,

    We are sorry you are having trouble with this issue, could you provide more information about it? For example:

    • A video reproducing this issue
    • The steps you do 
    • The file that you use

    And any other information that you deem important will be helpful to us.

    Thanks, 

    Sign in Acrobat Web Team

  3. Update Glitches

    The new update is awful! The text does not auto-size anymore so you can't see the full text in the form fields and my templates are now not working properly.

    2 votes

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    1 comment  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Victoria,

    We are sorry you are having trouble with this update. Could you provide more information about ? For example:

    • The steps you do to encounter this issue
    • The templates that are not working properly 
    • Any other information that you might deem important 

    Thanks, 

    Sign in Acrobat Team

  4. Web PDF Compression tool - Ignores low compression selection

    I have a PDF that's about 50MB. I wanted to compress it using the Low Compression option which estimated it would be about 24MB. I've tried it several times now and each time it outputs a 7MB file and breaks the design. It seems to disregard the Low Compression selection entirely.

    1 vote

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    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
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  5. Compress a PDF gives bad results

    This compressed file is not readable. Not sure how else to fix, thanks.

    1 vote

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    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
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  6. Bad product

    ******** doesn’t even ******* work and I pay for this trash *** *. * Adobe.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Edward,

    We are sorry you are having trouble with this feature. Could you provide more information about this issue? 

    Thanks,

    Sign in Acrobat Web Team

  7. New Acrobat Layout

    New Adobe Acrobat interface is bringing me to tears.

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Kristine,

    We are sorry you are having trouble with the new experience. Could you provide more information about what is causing you issues? This will help us to improve your experience.

    Thanks,

    Sign in Acrobat Web

  8. Rendering not correct

    Vector graphics seem not to be rendered the same in the online version as in the desktop version.

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Stefan Signer, 

    Thanks for reaching out to us. Are you observing this for all files or certain specific files? If possible, please share the document with us to investigate further. 

    Regards,

    Acrobat Web team

  9. e-sign

    Bring back the old E-sign process. This is awful

    3 votes

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    0 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Mr & Mrs Wilks

    We're sorry you're having this issue, we will take this under review.

    Can you help us providing more information that you found relevant? How long have you had this problem?

    Best regards,

    Sign in Acrobat Web Team

  10. Adobe Pro links don't work

    I am subscribed to Adobe pro but I cannot edit a booklet and see the hyperlinks neither via iPad nor in safari, chrome or firefox. I only can add text or pages. When I added text, it changed my previous hyperlinks and moved them so the hyperlinks do not correspond to the right pages. The icon hyperlink does not appear anymore in editing. It is very frustrating. It also asks to constantly refresh the page. I susbcribed to Pro because of the editing but if I cannot edit anymore I will cancel my susbription.

    1 vote

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    Need Info  ·  0 comments  ·  Edit PDFs  ·  Admin →
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  11. Garbage

    How the **** did you ruin this app? It does not work anymore. Get your **** together

    1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  12. Program is not working at all. Just try it and you will know what needs fixed.... everything

    Your program doesn't work!!! I tried in legacy, I tried in the new version I just keep getting errors. I have used your program for many years and now I am going to look elsewhere. This is ridiculous. It is overwriting all of my pdfs and thinking I want the signer to fill in every field. It is trying to do too much now. And it doesn't work to turn off the advanced editing.

    2 votes

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    2 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi,

    We're sorry to hear about the issues you're experiencing with our program, and we genuinely appreciate your feedback. To assist you further and to help us understand and resolve the problems you're facing, could you please provide more information? Specifically, we would appreciate the following details:

    1. Steps to Reproduce the Error:

    Can you provide the exact steps you are taking when encountering these errors? (Please describe the sequence of actions leading up to the errors)

    2. Files You Are Using:

    Could you share one or more examples of the PDF files that are causing issues? This will help us analyze the problem more effectively.

    Thanks,

    Sign In Acrobat Web Team

  13. I keep getting an Error code 3000 and am unable to edit an important document.

    I am unable to edit my PDF because I keep getting an error code. Please help me resolve this as I need to finish my taxes.

    1 vote

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    Need Info  ·  0 comments  ·  Edit PDFs  ·  Admin →
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  14. not working properly

    At the time of filling the form the text box moves from it's place once we click somewhere else.

    Once the form is filled and downloaded, the text boxes are either incomplete or moved and sizes also are changed.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hi Prateek,

    As a follow up we will like to know more information about this issue. Could you provide more details? For example, if you could share the document you're using, the steps you do and any other information that might be helpful to us.

    Thanks,

    Sign in Acrobat Web Team

  15. Not loading properly.

    Issues using a pdf. It doesn't load properly or is taking forever to open past one month.

    1 vote

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    Need Info  ·  1 comment  ·  View PDF files  ·  Admin →
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  16. Adobe App Edit PDF is Slow

    The app moves really slow when trying to edit a PDF. It occassionally freezes as well.

    2 votes

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    0 comments  ·  Commenting  ·  Admin →
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    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hello Anae Goodwin,

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat.

    Could you please specify whether you are using Acrobat Desktop or Acrobat Web? Additionally, could you please describe the specific issue you are facing while using Acrobat? Your input will greatly assist us in swiftly resolving the problem you are experiencing.

    Regards,

    Amit Gupta

  17. Comment

    Thank you Samer,

    I have one comment on the first page, I preferred to be less with words, or
    What I preferred the best is to create a cover page and keep this first page as is.
    Plus, the cover page should be the same from front and back.

    1 vote

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    Need Info  ·  1 comment  ·  Organize Pages  ·  Admin →
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  18. error message for converting a word doc. All this for $19.99/monthj

    well, it should work and not give me a "service error, please try again"

    1 vote

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    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
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  19. Help please

    Need help please

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi, 

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. Could you please provide some information on the issues you're facing?

    Thanks,

    Sign in Acrobat Web Team

  20. Excessive notifications

    There needs to be an easy way to disable getting email notifications for every single comment that's made to the PDF. Very annoying.

    1 vote

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    Need Info  ·  0 comments  ·  Commenting  ·  Admin →
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