1992 results found

1. AcroPDFImpl64.dll crashes when PDF is accessed via ActiveX/Webbrowser Control x64

   Following bug has been introduced with a recent Adobe Reader (or Windows?) update. It affects all our customers.

   Steps to reproduce:
   1. Create a 64 Bit C# application (32 Bit Works)
   2. In the application, use ActiveX, or WebBrowser control and open/navigate to "C:\documentname.pdf"

   Expected result: PDF shows up

   Actual result: Screen stays gray. In the Windows Error Reporting you will see that AcroPDFImpl64.dll has crashed.

   It is very important for us, because our customers rely on this functionality and our software product is currently not useable due to this bug.

   Please contact me through email info at hickelsoft.de . Thank you very much!

   Best regards,
   Daniel Marschall
   CEO of HickelSOFT

   Name der fehlerhaften Anwendung: HsRunStarter.exe, Version: 8.0.0.0, Zeitstempel: 0x60d0a93a
   Name des fehlerhaften Moduls: AcroPDFImpl64.dll_unloaded, Version: 21.5.20048.43252, Zeitstempel: 0x60b07ef8
   Ausnahmecode: 0xc0000005
   Fehleroffset: 0x0000000000059f39
   ID des fehlerhaften Prozesses: 0x1b7c
   Startzeit der fehlerhaften Anwendung: 0x01d7680d15d9e38e
   Pfad der fehlerhaften Anwendung: D:\CORA2012\BAP\bin\HsRunStarter.exe
   Pfad des fehlerhaften Moduls: AcroPDFImpl64.dll
   Berichtskennung: 7672e4f7-7674-4f1e-80dd-a7b7e4a8415a
   Vollständiger Name des fehlerhaften Pakets:
   Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

   Following bug has been introduced with a recent Adobe Reader (or Windows?) update. It affects all our customers.

   Steps to reproduce:
   1. Create a 64 Bit C# application (32 Bit Works)
   2. In the application, use ActiveX, or WebBrowser control and open/navigate to "C:\documentname.pdf"

   Expected result: PDF shows up

   Actual result: Screen stays gray. In the Windows Error Reporting you will see that AcroPDFImpl64.dll has crashed.

   It is very important for us, because our customers rely on this functionality and our software product is currently not useable due to this bug.

   Please contact me through email info at hickelsoft.de .… more

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2. PDF file type association broken after upgrading from Reader 2017 to Reader 2020

   In Windows 10, the file type association for .pdf stops working after upgrading from Adobe Reader 2017 (Classic Track) to Reader 2020 (Classic Track). Issue occurs if file association was originally configured by DISM or user for previous Adobe Reader version. The same .pdf file association is expected to work with new Adobe Reader versions.

   Double-clicking a PDF file displays Windows prompt "How do you want to open this file?". The HKCR registry key still contains an entry for the ProgID, AcroExch.Document.2017. Should the Reader 2020 installer remove the HKCR\AcroExch.Document.2017 registry key? Deleting the key appears to resolve the issue.

   Steps to reproduce the issue:
   1. Install Windows 10 Enterprise.
   2. Install Adobe Reader 2017 (Classic Track) using bootstrapper installation (setup.exe).
   3. Set default PDF program manually. This can also be applied using DISM during operating system deployment with XML containing the following entry; <Association Identifier=".pdf" ProgId="AcroExch.Document.2017" ApplicationName="Adobe Acrobat Reader 2017" />
   4. Install Adobe Reader 2020 (Classic Track) using bootstrapper installation (setup.exe).

   Bootstrapper Deployment
   https://www.adobe.com/devnet-docs/acrobatetk/tools/DesktopDeployment/bootstrapper.html

   Set Acrobat Reader or Acrobat your default PDF program on Windows 10
   https://helpx.adobe.com/acrobat/kb/not-default-pdf-owner-windows10.html

   Setting the Default PDF Viewer
   https://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/pdfviewer.html#solution-1-dism

   ProgID Key
   https://docs.microsoft.com/en-us/windows/win32/com/-progid--key

   In Windows 10, the file type association for .pdf stops working after upgrading from Adobe Reader 2017 (Classic Track) to Reader 2020 (Classic Track). Issue occurs if file association was originally configured by DISM or user for previous Adobe Reader version. The same .pdf file association is expected to work with new Adobe Reader versions.

   Double-clicking a PDF file displays Windows prompt "How do you want to open this file?". The HKCR registry key still contains an entry for the ProgID, AcroExch.Document.2017. Should the Reader 2020 installer remove the HKCR\AcroExch.Document.2017 registry key? Deleting the key appears to resolve the issue.

   … more

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3. Acrobat Reader 2017 start menu shortcut not removed after installing Reader 2020

   In Windows 10, after installing Acrobat Reader 2020 the start menu shortcut for the previous installation of Reader (2017) has not been removed. The Reader 2020 installer is expected to remove the Reader 2017 start menu shortcut. This does occur as expected if the base version of Reader 2017 (17.008.30051) is installed prior to installing Reader 2020.

   Steps to reproduce the issue:
   1. Install Windows 10 Enterprise.
   2. Install Adobe Reader 2017 (Classic Track) using bootstrapper installation (setup.exe). Setup.ini includes PATCH command under [Product] section; PATCH=AcroRdr2017Upd1701130196_MUI.msp.
   3. Install Adobe Reader 2020 (Classic Track) using bootstrapper installation (setup.exe).

   Bootstrapper Deployment
   https://www.adobe.com/devnet-docs/acrobatetk/tools/DesktopDeployment/bootstrapper.html

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4. Remove 'Content Preparation Progress' dialog

   Please remove the 'Content Preparation Progress' dialog. It is very annoying and provides no value what so ever.

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5. "highlight current bookmark" does not work any more

   When the above option is selected the hightlighting of the current bookmark should follow the reading, i.e. the hightlighted bookmark should be synchronous to the currently read text. This was the case in former Readers but does not work any more.

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6. Adobe Reader DC should open Windows Protocol Handler links regardless of the default browser

   Hello. We have a situation where a Windows protocol handler product is used to open documents from an EDRMS. At some point Adobe has apparently changed how it opens links. Now it simply passes a link to the system's default browser on the command line. As as some browsers (notably Chrome and recent builds of Edge which are based on Chromium) don't handle protocol handler URLs from the command line, this style of link now fails to activate.

   Links will be of a form similar to example://12345/open but I think this is an issue for all Windows protocol handlers.

   ENVIRONMENT:

   Windows 10,
   Adobe Acrobat Reader DC 2021.001.20145, and
   Chrome 89.0.4389.90 (64 bit) as the system's default browser.

   STEPS TO REPRODUCE:

   (1) Create and register a Windows Protocol Handler. (Example instructions: https://medium.com/swlh/custom-protocol-handling-how-to-8ac41ff651eb )

   (2) Make sure Chrome is the system's default browser.

   (3) Create a PDF which includes a hyperlink to open a URL of the registered protocol's form.

   (4) Confirm that the protocol handler activates and does its thing when pasted into the Windows Start/Run dialog. (This is just to confirm that it's registered properly as far as Windows is concerned.)

   (5) Open Adobe Acrobat Reader DC, disable "Enable Protected Mode At Startup" under the Enhanced Security preferences, and restart Adobe Acrobat Reader DC.

   (6) Open the PDF that was created in step 3.

   (7) Click the protocol handler's link, and click through any warnings.

   EXPECTED RESULT:

   • The protocol handler should be run according to the link that was clicked. (In our own case, the designated executable should go to the EDRMS and cause the document to be checked out and opened.)

   OBSERVED RESULT:

   • A blank Chrome browser window opens.
   • Interrogating the process list with Powershell indicates that the new Chrome window was opened with the protocol handler's URL on the command line. For example:

   PS C:\WINDOWS\system32> Get-CimInstance win32process | Where-Object {$.Name -eq "chrome.exe"} | Select-Object CommandLine

   CommandLine

   ---

   "C:\Program Files\Google\Chrome\Application\chrome.exe" --single-argument example://12345/open
   "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=crashpad-handler "--user-data-dir=C:\Users\usernm\AppData\L...
   "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=gpu-process --field-trial-handle=1660,1197437607337992284,2...
   "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --utility-sub-type=network.mojom.NetworkService --f...
   "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --utility-sub-type=storage.mojom.StorageService --f...
   "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1660,1197437607337992284,2916...
   "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1660,1197437607337992284,2916...
   "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1660,1197437607337992284,2916...

   ADDITIONAL:

   If Firefox or MSIE was set as the default browser, then the browser opens. It typically displays an additional warning, but still allows the protocol handler to be activated. This is consistent with those browsers' behaviour when a non-http link is provided on the command line.

   Ideally, if there's no compelling reason not to, I think Adobe Reader should be telling the OS to handle the protocol handler links instead of the default browser. It might be that this will still fail when Adobe Reader is running in Protected Mode, but we're making a conscious decision to run it without protected mode in some contexts so that we can use these links.

   Thanks.

   Hello. We have a situation where a Windows protocol handler product is used to open documents from an EDRMS. At some point Adobe has apparently changed how it opens links. Now it simply passes a link to the system's default browser on the command line. As as some browsers (notably Chrome and recent builds of Edge which are based on Chromium) don't handle protocol handler URLs from the command line, this style of link now fails to activate.

   Links will be of a form similar to example://12345/open but I think this is an issue for all Windows protocol handlers.

   ENVIRONMENT:

   … more

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7. save all closed tabs

   It would be nice to have a 'save all closed tabs'. Then I can re-open these on the next session. Unfortunately, this option is still not available.
   Google has such extension called OneTab. Something similar on Adobe Reader would be great!
   This has been requested by several others (see in comments https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/31145458-save-all-tabs-with-one-click)

   Once you re-start, you should just be able to re-open the whole bunch of pdf's that you closed before with one click

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8. cant print mixed originals with new update
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9. scroll drop down

   Allow for the mouse scroll wheel to scroll drop-down lists in Forms instead of scrolling to the next page.

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10. regarding meaning search

    If we don't know meaning of the word while reading in a document then there must be search by web option along with the copy tab or you can simply add Dictionary into Adobe so that it will become more user friendly and more helpful to the person who is in need to search that meaning.

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11. Show commenting tools in full screen mode or at least allow to move all menus and panes to sides.

    I need to see 2 full pages (A4) up on full screen and still be able to do commenting. Standard 16:9 screen has enough space for that. Just allow to move all menus and panes to either left or right side of the screen.

    Robert

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12. Use alt / ctrl keys to force freehand marker instead of cursor-based highlighter

    When the default Highlight text tool (marker icon) is applied on document with inconsistent text (either poorly generated text scattered across page, math formulae etc.) the highlighted area does not look good or even does not make sense. Of course, I can manually click&switch to Drawing tool (pencil icon) and mark that area by hand but it can be set to other color, thickness, and opacity. I wish I could switch between these tools using ALT, CTRL of SHIFT keys for rapid commenting (while keeping the same color, thickness and opacity - ust like if the Highlight text tool is used on document without selectable text in that area).

    Robert

    When the default Highlight text tool (marker icon) is applied on document with inconsistent text (either poorly generated text scattered across page, math formulae etc.) the highlighted area does not look good or even does not make sense. Of course, I can manually click&switch to Drawing tool (pencil icon) and mark that area by hand but it can be set to other color, thickness, and opacity. I wish I could switch between these tools using ALT, CTRL of SHIFT keys for rapid commenting (while keeping the same color, thickness and opacity - ust like if the Highlight text tool is… more

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13. Too many comments (of any type) create lag

    I am studying a pdf and when I have arrived at almost 2000 comments adobe started not working well. For example after having underlined a word Adobe block for a few seconds and then restarts. I trid checking for uploads and restoring the version but nothing.

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14. Adobe Reader is not accessible for persons with visual disability

    Menus are not readable with a voiceover application.

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15. Stop Auto Installing McFee

    Seriously what a DOG act for you to do and go and change the installing process for Adobe Reader, so you took the mcfee install out of the installer and put it no where near the download section what so ever so you done this by choice I had no idea YOUR GARBAGE MCFEE BLOATWARE installed you knew this long before changing the effects it would have, not only did your GARBAGEWARE stop my PAID for kaspersky total security, I spent hours trying to find a solution to get rid of THAT GARBAGE, so stop bloody auto checking that **** for us in the future, should be our bloody CHOICE NOT YOURS, biggest DOG ACT I've seen a company pull, just to use your reader, poor form and low act, changing the install structure of your Reader so you can sly in your BLOATWARE GARBAGE, should be ashamed of yourselves

    Seriously what a DOG act for you to do and go and change the installing process for Adobe Reader, so you took the mcfee install out of the installer and put it no where near the download section what so ever so you done this by choice I had no idea YOUR GARBAGE MCFEE BLOATWARE installed you knew this long before changing the effects it would have, not only did your GARBAGEWARE stop my PAID for kaspersky total security, I spent hours trying to find a solution to get rid of THAT GARBAGE, so stop bloody auto checking that ****… more

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16. When saving PDFs show "save to previous location"

    When using 'Save As' for PDF's = previous versions of Adobe defaulted to the last save location, now it defaults to the main library every time and I have to do multiple "clicks" to save it to the file or folder that I want. If I am saving multiple pdf's to the same location at one time - this would save time. I don't want to 'pin' folder, as I may save to a different folder for another group of PDFs.

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17. Make continuous scrolling the default, PLEASE!!!

    I’m still baffled that the default scrolling for pages in Adobe Reader has the reader smoothly scrolling down the page, bringing the text up to eye level (no one reads down a page any more unless it’s a physical book) only to have it jump to the top of the next page as soon as the bottom of the page is in view on the screen. This results in interrupted reading and endless and annoying backwards scrolling to get back to where the reader was. I know this can be changed in the settings, but why isn’t it the default? EVERYTHING we do on our smart phones, tablets, web browsers, and MS Office products uses continuous scrolling making Adobe Reader the odd and annoying exception. Don’t be the odd and annoying exception when it’s such an easy fix. While you’re making changes, I highly recommend changing the default zoom to 100% instead of zoom-to-fit which creates an abnormally high zoom for vertical docs—the minority of users who need this magnification can change their default settings if needed. Thanks!

    I’m still baffled that the default scrolling for pages in Adobe Reader has the reader smoothly scrolling down the page, bringing the text up to eye level (no one reads down a page any more unless it’s a physical book) only to have it jump to the top of the next page as soon as the bottom of the page is in view on the screen. This results in interrupted reading and endless and annoying backwards scrolling to get back to where the reader was. I know this can be changed in the settings, but why isn’t it the default?… more

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18. Would like the lookup word feature to go to google instead of dictionary.com

    Please add option to change word lookup from dictionary.com to Google or any local dictionary we choose.

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19. Allow to choose own highlight colors from color wheel

    I color code my highlights and would really appreciate having an option to choose any color from a color wheel or hex code rather than having to choose from the 12 predetermined colors in the app. The iPad app is even more limited with only 7 colors to choose from.

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20. Web-Search option back to browser PDF-viewer right-click menu

    I have to work with PDFs a lot and I have to deal with them via browser. For the past years I haven't had any problems with using the browser PDF-viewer, but as of recently the option to do a quick google search in a new tab when highlighting text within a document and right-clicking on it is no longer available. There is 'copy', 'print', 'rotate', 'save as' but not the 'search the web for [highlighted text]' which was so very helpful and useful for me. Please, consider making it available again since I can hardly imagine how anyone would benefit from removing this feature.

    I have to work with PDFs a lot and I have to deal with them via browser. For the past years I haven't had any problems with using the browser PDF-viewer, but as of recently the option to do a quick google search in a new tab when highlighting text within a document and right-clicking on it is no longer available. There is 'copy', 'print', 'rotate', 'save as' but not the 'search the web for [highlighted text]' which was so very helpful and useful for me. Please, consider making it available again since I can hardly imagine how anyone would… more

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