AdminPoorvi Singhal (Admin, Adobe)

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  1. 1 vote
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    3 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminPoorvi Singhal (Admin, Adobe) commented  · 

    Hi,
    Can you please let us know if you are still observing the issue after update?
    Also please let us know the following:
    - Do the files immediately disappear after you star them?
    - Are you trying to star multiple files at the same time?
    - Go to Ctrl + K > Adobe Online Services > When starring a file, always access it form...
    What is the value of this option?

  2. 2 votes
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    Under review  ·  3 comments  ·  Acrobat for Windows and Mac » Cloud Storage  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminPoorvi Singhal (Admin, Adobe) commented  · 

    Hi,
    Thanks for the feedback.
    Currently, we do not support folder sharing. We will let you know once we add any such capability.

    Regards,
    Poorvi

  3. 1 vote
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    Under review  ·  1 comment  ·  Acrobat for Windows and Mac » Cloud Storage  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminPoorvi Singhal (Admin, Adobe) commented  · 

    Hi,
    Besides the two workflows you mentioned, you can also rename the file via Acrobat/Reader.
    Steps:
    - Launch the desktop app
    - Switch to Document Cloud tab in the left rail
    - Select the file you want to rename and rename it from the options menu that opens up on the right side

    Let us know if you are looking for something else.

    Regards,
    Poorvi

  4. 2 votes
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    Need Info  ·  2 comments  ·  Acrobat for Windows and Mac » Cloud Storage  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminPoorvi Singhal (Admin, Adobe) commented  · 

    Hi, can you please let us know the exact steps you are performing and the error that you observe Kindly share a screenshot if possible.

    Also let us know the Acrobat version you are using.

    Regards,
    Poorvi

  5. 1 vote
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    2 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminPoorvi Singhal (Admin, Adobe) commented  · 

    Thanks Lisa. The error you are observing (screenshot 14) only occurs when there is another dialog already opened in the background. Can you please first kill all Acrobat processes.
    -> Relaunch Acrobat and wait for some time ~ 10sec
    -> You will see checkbox under "Adobe Online Services" not grayed out.

    Kindly let us know, if this doesn't help. we can setup a meeting

  6. 1 vote
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    Under review  ·  1 comment  ·  Acrobat for Windows and Mac » Cloud Storage  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminPoorvi Singhal (Admin, Adobe) commented  · 

    Hi,
    Can you please mention the exact steps for which you are observing the issue? Also, which application are you using?

    Thanks,
    Poorvi

  7. 2 votes
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    Under review  ·  6 comments  ·  Acrobat for Windows and Mac » Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminPoorvi Singhal (Admin, Adobe) commented  · 

    Thanks for providing the information.
    Can you please provide further details:
    1. From where are you trying to open the file? Are you using Adobe Scan tab or Document cloud tab?
    2. Is this happening for all files or is this crash file specific?
    3. What is your Mac OS version

  8. 1 vote
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    An error occurred while saving the comment
    AdminPoorvi Singhal (Admin, Adobe) commented  · 

    Thanks, we have added this feedback in our backlog

    An error occurred while saving the comment
    AdminPoorvi Singhal (Admin, Adobe) commented  · 

    Thanks, Kindly update Acrobat from Help> Check for Updates and confirm the updated version from Help> About Adobe Acrobat Pro DC.
    Also, check the exact Windows 10 version by typing winver in command prompt.

    Thanks,
    Poorvi

    An error occurred while saving the comment
    AdminPoorvi Singhal (Admin, Adobe) commented  · 

    Thanks for the feedback.
    Direct Ink feature is available for all subscriptions.
    Can you please confirm your Windows version. Also kindly check if the prference 'Auto detect pen hardware to enable markup' is checked under Edit>Preferences>Commenting

  9. 593 votes
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    An error occurred while saving the comment
    AdminPoorvi Singhal (Admin, Adobe) commented  · 

    You can delete all recent files by clicking on 'Clear Recent Files' button at the bottom in 'Recent tab'

  10. 187 votes
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    Under review  ·  31 comments  ·  Acrobat for Windows and Mac » PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminPoorvi Singhal (Admin, Adobe) commented  · 

    Hi,
    Kindly let us know which tool you are using to create a text box.
    We do support resizable text boxes inside Comment App

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