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Direct ink feature available in student/teacher version of adobe acrobat pro dc

I had been using the trial version for Adobe acrobat pro dc and really liked the feature where when i was using the program on my surface pro it automatically detected that i was using the microsoft pen and i could just write on the pdf's. I purchased the student version of the program and when i went to do the same thing and it did not work. I contacted your customer service and the person said the feature was not available on the version i purchased and that i would have to buy a subscription to get that feature. I only purchased the program because i really liked the auto feature for the pen. Is it possible to have your direct ink feature available in an update for students and teachers who are using your software and would really benefit for this feature?

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Ian shared this idea  ·   ·  Report…  ·  Admin →
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  • Frederick Gragg commented  ·   ·  Report

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  • davidturner commented  ·   ·  Report

    This feature will indeed be useful for many users. Therefore, it is better to switch to the pro version. I used this a lot until I found a research proposal writing service, I use https://edubirdie.com/research-proposal-writing-service for that. And before, I did everything myself, if without this function, I would hardly have succeeded. I don't know who came up with this, but he's definitely a genius.

  • Ian commented  ·   ·  Report

    Acrobat version 2015.006.30306
    Windows 10 version 1607

  • AdminPoorvi Singhal (Admin, Adobe) commented  ·   ·  Report

    Thanks, Kindly update Acrobat from Help> Check for Updates and confirm the updated version from Help> About Adobe Acrobat Pro DC.
    Also, check the exact Windows 10 version by typing winver in command prompt.

    Thanks,
    Poorvi

  • Ian commented  ·   ·  Report

    I am using windows 10 and there is no 'auto-detect pen hardware to enable markup' option in the commenting section of the preferences.

  • AdminPoorvi Singhal (Admin, Adobe) commented  ·   ·  Report

    Thanks for the feedback.
    Direct Ink feature is available for all subscriptions.
    Can you please confirm your Windows version. Also kindly check if the prference 'Auto detect pen hardware to enable markup' is checked under Edit>Preferences>Commenting