Direct ink feature available in student/teacher version of adobe acrobat pro dc
I had been using the trial version for Adobe acrobat pro dc and really liked the feature where when i was using the program on my surface pro it automatically detected that i was using the microsoft pen and i could just write on the pdf's. I purchased the student version of the program and when i went to do the same thing and it did not work. I contacted your customer service and the person said the feature was not available on the version i purchased and that i would have to buy a subscription to get that feature. I only purchased the program because i really liked the auto feature for the pen. Is it possible to have your direct ink feature available in an update for students and teachers who are using your software and would really benefit for this feature?
Thanks, we have added this feedback in our backlog
Acrobat version 2015.006.30306
Windows 10 version 1607
Thanks, Kindly update Acrobat from Help> Check for Updates and confirm the updated version from Help> About Adobe Acrobat Pro DC.
Also, check the exact Windows 10 version by typing winver in command prompt.
I am using windows 10 and there is no 'auto-detect pen hardware to enable markup' option in the commenting section of the preferences.
Thanks for the feedback.
Direct Ink feature is available for all subscriptions.
Can you please confirm your Windows version. Also kindly check if the prference 'Auto detect pen hardware to enable markup' is checked under Edit>Preferences>Commenting