783 results found
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Combine Files Chokes on Pages with Images
I frequently combine PDFs into one report document, and lately when I go to add footers, headers, and/or watermarks, I get an error message "An error was encountered while retrieving page content." I have to convert the entire file to .ps, THEN back to PDF, before I can add my page numbers, etc. This never used to happen. Please fix it!!
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Read aloud feature reads chaper numbers as calendar dates
Adobe Read out loud feature is reading some section and figure numbers as a date. It only seems to happen where the number has a format of 3 digits, separated by a decimal, and where the 3rd digit is greater or equal to 10. For example, 3.2.11 is read “March Second, Eleven” and 4.4.10 is read “April Fourth, Ten”. I’m assuming it is a setting in Adobe somewhere, since it is doing it for text within the document as well, not just figure numbers or alt text from images. There was nothing odd about the text from the word versions…
1 voteHi Paul,
I checked out the issue you are facing on your system. It seems that the issue is at Windows OS level and not from our side. It works fine on Mac.
Thanks
Rachit -
Size Matters
When opening a PDF it does not need to be 134% size. I've set the view to 75% and the files still open at 109%
1 vote -
IT SUCKS
Everything about this Adobe DC SUCKS! I hate it! I want the old Pro back! Things that I could do with one click, now take 3 clicks. My job now takes longer because of this program. It's absolutely ridiculous. Bring back the old Adobe Pro and get rid of whatever this **** is.
1 voteHi,
We have no plans of going back to the older UI.
Do let us know with Acrobat DC UI if you are facing any so that we can help you in that.Thanks
Ayush -
Adobe sucks... I bought an ebook to download to my phone... I ha ve wasted hrs trying to see my ebook... it should not be this complicated
I still don't have access to ebook... adobe gives u many options but not a straight forward option
1 voteThis is not the right forum for mobile issues.
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Make it look like the old XI Pro Interface. Rainbow Brite is NOT using Adobe.
Make it look like the old XI Pro Interface. Rainbow Brite is NOT using Adobe.
1 voteHi,
We have no plans of going back to the older UI.
Do let us know with Acrobat DC UI if you are facing any so that we can help you in that.Thanks
Ayush -
In interactive pdfs with multiple pages hide inactive pages till we navigate with buttons page numbers shouldn't be shown
In interactive pdfs with multiple pages hide inactive pages till we navigate with buttons page numbers shouldn't be shown
1 voteHi,
Since we haven’t heard back from multiple users on this, We are closing this thread.
We’ll revisit if we hear back again on thisThanks
Ayush Jain -
Please bring back 'insert pages' the way it used to be.
'Combine Files' doesn't combine. It creates 2 tabs, and that's not what I need. I need a single scrolling file of multiple pages. Maybe I'm doing something wrong. This new version is not intuitive or user friendly. It's visually ugly. There's too much clicking around to find the different tools that you need. Due to the weird organization, I'm wasting time trying to figure out how to get what I need. It's not efficient. Frankly, I hate everything about it.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Blank screen when opening a PDF
When i try to open a PDF it just pulls up a blank screen within Acrobat. i have to close out and reopen it numerous times before i can actually view the PDF! HELP?!
1 vote -
Ability to add a button in "Prepare From" that will facilitate the read out loud function
Ability to add a button in "Prepare From" that will facilitate the read out loud function, similar to a macros in excel. I button that will launch the "Read out loud" using SHIFT+CTRL+Y and SHIFT+CTRL+B. This would be amazing.
1 voteI have forwarded your request to engineering. It will be picked up after prioritization. We will contact you if we need some more information on this.
Thank you for your patience -
I find this new version much more difficult to use than the old Adobe Acrobat Pro. I wish Adobe would stand by their older more stable versi
I've used Adobe to create pdfs with multiple files for years. It's one of the programs that has been a staple of my office operations. The new Acrobat DC makes navigating to combine files much more difficult. The menu bars are not the same every time I open the program. The program saves in obscure locations on my PC which I never use. While working on combining files it often closes the active deocument while I am searching for the files I need (which weren't saved in the correct location, etc. You have wasted hours of my time. Adobe has…
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
convert webpage with video content
Frequently I need to save newstories and youtube video content. When I used Pro IX, I was able to convert the entire news webpage with the embedded video. Now, most of the time when I try to convert a news webpage, what I get looks like a jumbled version of the webpage with partial photos or placeholders for the photos or video. What happened? It seems like the capability went down. I can't seem to get any video content, and I get all the ads instead of the content I wanted.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Make it look professional
Make Adobe DC a PROFESSIONAL program. It looks like a kindergarten playground. and behaves like I'm a 6 year old. I am offended.
1 voteSince we couldnt infer much from your concerns , we are cosing this thread.
Let us know for any assistance further
Thanks
Ayush -
Remove "DC" from the name.
Can I only use this version in the Washington, DC area? Really, as a user, I have no idea WTH "DC" is supposed to mean for the app name. Why is it not simply "Acrobat" or "Acrobat Pro" (to distinguish the version with extra features)?
1 vote -
Glitchy.
During long periods of editing documents, it gets glitchy. Turns text to funky characters. Side tool bars get distorted. Then crashes suddenly. Today I worked for 6 hours on a proposal, even making sure I saved it every once and a while to be sure it didn't happen. Guess what! It happened and I lost everything except the part of the document I started with this morning.
1 voteSorry for the inconvenience caused to you.
If this happens with multiple PDF opened with Adobe Acrobat/Reader, then you may try the troubleshooting steps given below-
• Install the latest update of Adobe Reader. Open Reader>Help>Check for update or refer to- https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html
• If this doesn’t help, then Open >Help>Repair Installation.
• If you still face issue, then you may uninstall the application using cleaner tool-https://labs.adobe.com/downloads/acrobatcleaner.html
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I bought a 1 year copy of DC for a new computer after versions starting at ver 4. This is absolutely the worst software I've had.
Can't select files and make combine work, won't clear the print que, won't save files all the time, won't, won't, won't....and won't let me sign in from a different time zone when travelling without changing the time. This is nonsense. Time to look for a version 11 left over....
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
1 vote
Closing as there’s no response from user.
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hi I have a problem with macOS high Sierra v10.13.6 when I make export movie on my adobe premiere pro cc v12.1.2 and the problem is that the
hi I have a problem with macOS high Sierra v10.13.6 when I make export movie on my adobe premiere pro cc v12.1.2 and the problem is that the export take long time to finish,anyone can fix this issue?
1 vote -
test
Great work
1 vote -
Unstable when trying to edit/delete/view PDF list in Documents & Sent.
The screen gets black/patchy when I try to delete/edit or view lists. I'm on iOS 10.13.6 using Acrobat DC.This has been going on for months. Been hoping for a fix by now. Anyone else experiencing this?
1 voteVerified with the user over the mail and the issue is not reproducible now.
closing this thread here.Thanks
Ayush
- Don't see your idea?