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Acrobat for Windows and Mac: Other

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Preview handler in Windows 10 locks PDF files if active on windows preview pane.

For some reason, we cannot delete PDF files store on a network because the preview handler locks the file. We have to hit the delete key which opens a windows prompt that the file is in use, then unselect the PDF file, and then click in the windows dialog to try again.

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  • Chad commented  ·   ·  Report

    Agreed, 3rd party PDF programs do not have this issue

  • Brian Anhalt commented  ·   ·  Report

    I should say we're using the latest version of Acrobat DC for teams (March 2019).

  • Brian Anhalt commented  ·   ·  Report

    Adobe, this needs to be fixed - other preview handlers do not exhibit this behavior and work properly, this is a big annoyance for our users.