Acrobat for Windows and Mac

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For a new feature request:

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  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Feature request / Bug report

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  1. Printing locally from Adobe Acrobat Pro DC has never worked despite multiple "fixes"

    I have CC full suite and from the day I had to install Adobe Acrobat Pro DC I have been unable to print locally from any open PDF. I have tried multiple fixes. I have uninstalled and reinstalled several times. I've updated the printer drivers and had my IT support look at it. And now that this program is embedded in everything, I can't event go back to Acrobat XI. If I'm lucky I can export the PDF as an image or word document and print from there, but if I'm looking at document that's large that is just simply…

    10 votes
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      6 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
      Need Info  ·  rite responded

      HI Ginger,

      Please provide the Acrobat / Reader version installed on your system. Also provide a sample PDF document on which you have observed this issue.

      Thanks
      Ritesh

    • Two-sided printing does not work with Acrobat Pro and HP OfficeJet 8710

      I have spent the past few months troubleshooting with HP Technicians and have determined that there is a bug when trying to print double-sided documents in Acrobat Pro (DC) using a HP OfficeJet 8710 printer on a Mac. The documents print reverse meaning that for a 3-page document, pages 2 and 3 print double-sided on one sheet of paper while page 1, prints separately. This does not occur with any other HP printers

      9 votes
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        16 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
        Need Info  ·  rite responded

        Hi,

        Please provide the following information to reproduce the issue at our end:
        1. Your OS version
        2. Installed Acrobat/Reader version
        3. Printer drivers and model
        4. Sample PDF document on which you have observed this issue.

        Thanks
        Ritesh

      • This product will not operate a printer.

        This product will not operate a printer. There needs to be a print option that works.

        9 votes
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          9 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
          Need Info  ·  rite responded

          Hi,

          You can use this email address to send the PDF file: rite@adobe.com

          Also If you could, please also attach the snapshots of printed documents with contains “codes at the top or bottom”.

          Have you tried a different printer?

          Regards,
          Ritesh

        • Printing Bookmarks

          Please create an option to print bookmarks either separately or together with the PDF.

          8 votes
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            Under review  ·  3 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
          • Can't print pdf files

            Hi,

            I have Adobe Acrobat Reader Pro - Build: 18.11.20040.280397, operating on MACOS High Sierra 10.13.4, with a MFC Brother printer.

            all of a sudden I can't print any files unless I go into advanced settings in the print dialogue box and change to print as image?

            I have updated my mac, my printer and adobe acrobat with no success. I have attached a screenshot of the error msg in my printer queue.

            5 votes
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              8 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
              Planned  ·  rite responded

              Hi Bert,

              Could you check if the following steps works for you?
              1. Open Print dialog
              2. Click on “Advance” button
              3. Select “Postscript Options”
              4. Change “Font & Resource Policy” to “send for each page”
              5. Print your documents

              Thanks
              Ritesh

            • 5 votes
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                3 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                Need Info  ·  rite responded

                Hi Tsutomu,

                Sorry for the inconvenience. Please share a PDF document which you are using to rite@adobe.com

                Please also mention your Acrobat version.

                regards,
                Ritesh

              • Use printer default setting for double-sided printing

                Currently Adobe Acrobat DC does not recognise if the default printer setting on my mac has been set to duplex. There is a work around. By pressing the printer button and selecting 'duplex' from the print dialogue box that is revealed, pdfs can be printed double sided (DC warns against doing this by the way). The trouble is that it is easy to forget to follow this process, particularly when I am in a hurry, with the result that pdfs, in my case often 20 or 30 pages documents, are printed single sided. This wastes paper, is environmentally unfriendly and…

                5 votes
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                  5 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                  Under review  ·  pooja . responded

                  Hi,

                  Thanks for your valuable feedback. We have added it as a bug in our database.

                  Best Regards!

                • Add the Ability for Adobe PDF printer to print via Autodesk's Revit. The only alternatives are prohibitively expensive.

                  Can you please fix the bugs in the PDF printer plugin that works with Autodesk's Revit. The program is very inconsistent and sometime just stall entirely. This would be very helpful to many users of Revit.

                  5 votes
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                    Planned  ·  3 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                  • Highlighting doesn't print

                    In previous versions, I could highlight text and the highlighting would print when the document was printed. Now it does not.

                    4 votes
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                      Need Info  ·  1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                    • Incorrect PDF generated by distiller

                      When distilling attached Postscript the generated PDF shows error when opening. I have narrowed it down to an image which has imagemask set to true as well as mask array in it. This is incorrect as per specification.

                      I am using Adobe Acrobat 10.0.0.

                      4 votes
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                        Planned  ·  3 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                      • Bug. My colors in acrobat are now off per an update today.

                        Output preview is off. Important for checking color accuracy

                        3 votes
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                          0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                          Need Info  ·  rite responded

                          HI Chuck,

                          Thank you for reporting this bug. Please provide the following details:
                          1. Is this happening with all PDFs or just one?
                          2. Please provide a sample PDF with which this issue is happening
                          3. Screenshot of print dialog with preview

                          Regards,
                          Ritesh

                        • Add option to print using system dialog by default

                          In my office we have user codes we use when printing. The code is saved into the print driver of each user. When printing from Adobe we are forced to click "properties" before every print, even if we don't need to make any setting changes. If you do not click properties, the user code embedded into the driver is not sent with the print job and it fails with an authentication error at the printer. This is a common problem with many applications. Google Chrome has added the ability to turn off their print preview, and it has solved the…

                          3 votes
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                            0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                            Need Info  ·  rite responded

                            Hi Drew,

                            Thank you for reporting this bug. Could you clarify what difference does clicking on “Properties” button makes?

                            Also please mention the printer driver and printer model your are using.

                            Regards,
                            Ritesh

                          • Increase the Print to PDF from 50 pages to more i.e. 350 pages

                            Printing only 50 page restriction is impacting our Disclosure team as their documents are sometimes 350 pages. So please consider increasing it.

                            3 votes
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                              0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                            • unable to print any pdfs to printers

                              I'm unable to print any pdf files from Acrobat DC to the local network printers. I receive errors: "the document could not be printed" and "an error occurred while printing the document". I am able to print to the printers from other programs. I've been able to print pdfs from Acrobat DC to printers in the past.

                              3 votes
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                                Need Info  ·  1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                              • Portfolio Printing

                                When printing a portfolio, the document print in the order they are named. Could you create an option for the portfolio to print in the order the files are in the portfolio? We use Adobe Acrobat for all our bulk printing tasks, and we have to rename the files to make sure they print in order.

                                3 votes
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                                  0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →

                                  Thanks for bringing this issue to our notice. Your valuable feedback helps us improving our product. We will surely take it up in consideration for future.

                                  Thanks,
                                  Mridula

                                • BUG - "Printing" web page into a PDF and getting a PDF with 1/3 of the page cut off

                                  2) Steps to reproduce the problem:

                                  Being logged into the business account of OfficeDepot.com for the company I work for, and needing to create a PDF of a shopping list of one of my coworkers I will start by:

                                  a) Either right clicking on the web page or clicking on the 3 vertical dots in the top right corner of the Chrome web browser.
                                  b) I then locate and click on the "print" option.
                                  c) When the print window comes up, I change it from a physical printer to Adobe PDF to "print" (create) a PDF of the web page…

                                  3 votes
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                                    2 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Option to print multiple tabbed documents as a single print job

                                    Customer should be able to print multiple tabbed documents as a single print job ie: combine all the open tabbed documents into a single print job.

                                    Sometimes, customer need to print financial reports about once a month for two accounts so that's a Balance Sheet and Profit and Loss report for each account - 4 documents. Now user can manually merge them into a single PDF, but that's not how user want to store them. It would be awesome that instead of user printing 3 copies of each of the 4 documents and then manually collating them into 3 stapled…

                                    3 votes
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                                      0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                                      Under review  ·  pooja . responded

                                      Hi,

                                      We have shared your feedback with the respective team. We will get back to you in case we have any updates.

                                      Best Regards!

                                    • Injection of blank pages for printing

                                      When printing long documents (books etc.) it would be great to be able to add blank pages, that does not exist in the PDF in order to get a correct double sided print.The size of the blank page could e.g. depend on the page size before the blank.

                                      3 votes
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                                        0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                                        Under review  ·  pooja . responded

                                        Hi,

                                        We have shared your feedback with the respective team. We will get back to you in case we have any updates.

                                        Best Regards!

                                      • Print more than 999 copies

                                        We should be able to print more than 999 copies theses days. This is really a pain. All other product we use here at my company allow to print more than that. I know i can change the values with my Fiery's interface after printing, said 1 copy, but this is a two steps ways and it is less efficient...

                                        3 votes
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                                          Under review  ·  3 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Press Quality Preset - Default PDF v1.7 needed

                                          I am a Prepress tech using an APPE workflow, the most current release. I have been seeing problems, since my upgrade and the advent of the CC, with PDF 1.4 being submitted for print. Mostly transparency problems. I have people modify their Adobe Press Quality PDF Preset to PDF 1.7, from InDesign. It helps greatly. Also makes me feel more confident in the soft proofing process, as v1.7 passes my EnFocus and RIP preflights better than lesser PDF versions. And I know this is an InDesign PDF export setting problem, but it is a Distiller preset, available within Indy. Can…

                                          3 votes
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                                            0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
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