Copy/Paste does not work with special characters (used in Spanish, French, German, Danish etc.) anymore. Instead of letters it just leaves blank spaces in the document. Here is an example:

Copy in Acrobat Pro DC:

"Nous vérifions volontiers la possibilité d'une telle
production spéciale pour le cas individuel."

Paste in any other program:

"Nous v rifions volontiers la possibilit  d'une telle
production sp ciale pour le cas individuel."

I have tested this on various different computers running macOS Monterey 12.1 and Acrobat Pro DC 2021.011.20039.

The same problem existed before and was addressed in this bug report in June 2021:
https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/43675632-june-2021-acrobat-update-won-t-copy-paste-special

This is a very critical problem that needs to be fixed ASAP!
My agency is dependent on this standard feature, as I am sure many others are!

Thank you!

Ich arbeite oft mit Ihrem Reader und nutze da auch die Kommentarfunktion. Mir ist aufgefallen (so erschien es mir zumindest), daß ich beim Schließen durch das "x" rechts oben vom Programm nicht immer gefragt werde, ob ich die Änderungen abspeichern möchte. In dem Fall, in dem mir das passiert ist, hatte ich nur innerhalb eines einzigen, bereits vor dem Öffnen bestehenden Kommentars Änderungen durchgeführt. Diese sind dann verloren gegangen. Vielleicht kann man das ja ändern, damit so etwas nicht auch anderen Usern passiert. Denn möglicherweise merken manche User nicht mal, daß Sie etwas verloren haben, weil ihnen gar nicht auffällt, daß sie dieses Mal nicht vom Programm gefragt wurden - das wäre dann unter Umständen noch ärgerlicher. Denn wenn man überhaupt nicht weiß, daß wichtige Dinge verloren gegangen sind, ist das schlimmer, als wenn man es weiß. Denn da kann ich diese Dinge zumindest noch einmal nachtragen.

Sometimes it works and sometimes it only opens a few files from my previous session.

I suspect that you have to close Acrobat in a very specific way for this function to work properly. For example, if I close Acrobat while many files are open, and, after half of the files are already closed, a pop-up asks me if I want to save an unsaved file, 'Reopen PDFs from last session' will only open those files that were still open before saving the unsaved file. As such, all the files that were closed prior to the pop-up will not be re-opened. This is not how it should work.

The last 'session' to be re-opened should be defined as all the files that are open when the user closes Acrobat. E.g., if there are 10 files open and the user clicks the 'x' to close Acrobat, ALL 10 of those files should be considered part of the session, regardless of any pop-up that happens as those files are being closed.

As any academic will tell you, this functionality is critical. I can easily have 10 to 15 files open at a time. And since Windows requires so many restarts for their updates, the ability to easily re-open the complete previous session would be very appreciated.

Thank you.

Acrobat Reader DC has stopped working on my PC (Windows 10 Pro, Version 21H2). The last time it worked I was writing in LaTeX (Distribution: MikTex, Editor: Texmaker). Acrobat Reader worked fine for a long time even when writing in LaTeX. But somehow it suddenly stopped. I tried reinstalling Acrobat Reader, tried some workarounds in the registry, messed with some file names, tried repairing it in windows programs and features and tried compatibility mode but nothing worked. I can't really imagine any way in which LaTeX would cause the Reader to crash. LaTeX outputs pdf files but the programs don't work together. What's weird too is that I don't get an error message. I click on the Reader shortcut, than the loading icon pops up for a split second, than nothing happens. Viewing pdf files on my browser works fine though. The last thing I tried was uninstalling Miktex and Texmaker. But that didn't solve my issue.

I guess that's a feature request. I asked support how to send a complaint and your support agent sent me here.

If something isn't covered in my plan, just say that. Don't tell me to contact customer service because of an error so they can try to upsell me. That is ridiculous and shady and a waste of my time.

and ABSOLUTELY DO NOT install McAffee products on my machine without my consent! Bundled in the installer, gross.

I am cancelling my subscription because these business strategies are invasive and unethical. I will use open source products instead. Please do better :(

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Hello,

We are using custom preflight droplets with Acrobat XI to perform batch/automated conversion. We are opting to upgrade to Acrobat 2020.
When creating preflight droplets, there is an option to select an error folder and create an error report in the error folder with specific formats (PDF, XML, Text) on any preflight error.
For our case, we are using Text format for the error report as it is less verbose (the preflight rules are not listed unlike XML) and easily extractable and logged in a log file (unlike PDF).

However in Acrobat Pro 2020, it seems that there is a bug in the error report using Text report (no issues in PDF report and XML report), where the error report was not being created. We tried the success Text report and the success report was being created in the success folder. We tried to switch the error and success folders, in the case the error was in the folders, but the success text report is being created properly. We also checked the display a summary PDF option in order to know the exact error report path which is displayed in summary PDF and it is correct. We tried the error PDF and XML reports and they were created.
We tried replicating the issue using Acrobat built-in preflight profile to see if the issue was in our custom preflight profile but we could also replicate the issue using the Acrobat built-in preflight profile using different files.

Can anyone confirm officially if this is a bug for Acrobat Pro 2020?

Steps to reproduce the issue
1. Create a preflight droplet for the Acrobat built-in "Convert to PDF/A-1a" preflight profile
(Open Acrobat > Tools > Print Production > Preflight > Options > Create Droplet > PDF Standards | Convert to PDF/A-1a)
2. Under "on error" check "Create report and save in error folder", and select "Text report" in the "Settings".
3. Click on "Error folder..." and select the error folder.
4. Check the last option to "Display a summary PDF ..." so that the results and error report path will be displayed.
5. Click on "Save" to create the preflight droplet .exe file.
6. Get a PDF sample which is guaranteed to fail for a PDF/A-1a conversion (e.g. PDF/A-1b sample without mark info / structure info https://tcpdf.org/files/examples/example_065.pdf) and simply drag and drop it on the preflight droplet icon to execute the preflight droplet for the file.

Environment (OS, other related application versions, etc.)
Windows Server 2012 R2 Standard, Acrobat Pro 2020 Release (Classic) | Version 2020.004.30017

Expected Result:
The text error report (with .txt extension) should be created.

Observed Result:
The text error report (with .txt extension) is not created.