Acrobat for Windows and Mac

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Arabic script with Fill & Sign

    This topic has been discussed before, but I want to share one thing the team might find useful.

    Now we tell all Acrobat users that Adobe Fill and Sign doesn't support Arabic. But when you look at it, we are able to type Arabic very well on Desktop machines and mobile devices.

    On a Mac for instance, as an Adobe CC subscriber, I have to choose English in Preferences for my Acrobat language in order to show [ Fill & Sign, Send and Track, and Send for Signature ] features in Tools workspace. If I go and change Acrobat language…

    118 votes
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    Under review  ·  38 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  2. Font Color should be available for change in the FIll and Sign

    In our Industry all fill and sign portions of a form are required to be completed in Blue, therefore, the fill and sign portion should have the availability to change font colors.

    90 votes
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    Under review  ·  36 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  3. more than 2 signature / initial options for fill & sign tool

    Only 2 signature / initial images can be stored currently. Every time I want another signature I have to swap out an existing image for one from my files. It would be hugely beneficial to be able to maintain a much larger selection of stored signatures / initials for completing documents for multiple members of the household.

    73 votes
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    Under review  ·  33 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  4. 20 votes
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    Under review  ·  21 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  5. GET RID OF 'WHO NEEDS TO SIGN FIRST' SCREEN

    I am not sure why there is now a screen after I press the fill & sign button that asks who needs to fill and sign first, but it is just 1 more step, one more click I have to make before signing each document I open - very inconvenient. This extra step also seems to slow down the time it takes adobe to open and prepare my document for any sort of editing.

    8 votes
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    5 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi All,

    Fill and Sign and Adobe Sign (formerly known as Send for Signature) are now consolidated into a single Sign tool where you can either fill & sign a document or get a document signed from others. It includes a simplified experience that asks you who needs to fill and sign first: you or others and then walks you through the steps to complete the task. It’s the one place for all your form filling and signature needs. For detailed information, you may refer to the article What’s new in Adobe Acrobat DC

    This is designed behavior, I will check with the team and will share an update soon.

    Thanks for your time and patience on this.

    Regards,
    Sandeep Grover

  6. Preparing a document for Send & Sign

    I had a 42 page document that I needed to send out for initials & signatures. I carefully [for 30 minutes] prepared the document for sender + 2 signers, sent to be "prepared" and then clicked sign. It came back with me being the only signer in every place I had prepared. This despite checking and double checking the emails addresses were correct for signers 1 & 2. So I tried going in and editing the fields, which still did not resolve the problem. So I deleted the document and redid it...with the same result. I called support and spoke…

    5 votes
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    Under review  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  7. Cannot send file for signature. Error message : Forbidden - Operation could not be completed. Please try later

    Cannot send file for signature. Error message : Forbidden - Operation could not be completed. Please try later

    4 votes
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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  8. changes are not saved

    after al long work with the fill&sign tool, didn't succeed to save the changes. I've received the message: "the operation failed because Adobe Acrobat encountered an unknown error"
    can't save any changes

    4 votes
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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  9. 3 votes
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Can you please provide us the following details :

    1. Version of your Acrobat. Go to Help → Check for Updates.
    2. Does the crash happens with every file or a specific PDF. If possible can you share the PDF file at sagrover@adobe.com.
    3. Are you on Win or MAC? Also can you tell us your OS version.

    Regards,
    Sandeep

  10. Fill and sign does not pull up saved signature image

    I was previously able to sign documents using a saved image via the fill and sign feature. I have now installed DC and when i open the fill and sign feature, I am able to add text to a PDF document but when i click the 'Sign' button, my saved signature images do not load. The box which is supposed to contain the signature images shows up but there is no content in it.

    This is happening with multiple docs. I was able to use this feature without any trouble until a few days back.

    3 votes
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for reporting the issue. Can you please provide us some more details :

    1. Please make sure you are on the latest version of Acrobat. To check go to Help > Check for Updates.
    2. Are you observing a blank Sign drop down in Fill and Sign app?
    3. Are you able to use the Adobe Sign application?
    4. Can you please try signing out and then signing in to Acrobat?
    5. Are you under some network/firewall restrictions? If yes, can you please disable them and try again.

    Regards,
    Sandeep Grover

  11. Provide date with 'signature block' when recipient chooses image.

    Using 'Send for Signature' with added signature block. Date does not appear when uploading an image. Unlike type and draw which has the date automatically added under the signature. See tickets #0188780191 and #0188780008 on 3/21/17.

    3 votes
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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  12. Can't delete saved signatures or initials

    When signed into Adobe Acrobat DC and computer is behind a corporate HTTP proxy you can't delete signatures or initials.

    Steps to replicate:
    Sign into Adobe Acrobat DC on a PC behind a corporate HTTP proxy
    Open a PDF with Adobe Acrobat DC and go to Tools->Fill and Sign->Sign
    Clicking on grey stop sign next to signature or initial has no effect

    Only workaround is to close Adobe Acrobat DC and rename %appdata%\Adobe to Adobe_BAK and get the user to sign back into Adobe Acrobat DC with their Adobe ID

    If you delete only the %appdata%\Adobe\Acrobat\DC\Security\acrobat_fss_signature_initials files then when you…

    2 votes
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for reporting the issue. Can you please try the following steps :

    1. Go to Fill and Sign. Choose Me.
    2. Wait for some time so that all network calls are completed in the background.
    3. Try deleting the signature now.

    Let me know if this helps.

    Regards,
    Sandeep Grover

  13. Hey, what if you didn't make your product much worse for no reason. Like say, if when I clicked on Fill Forms, it did the thing it always us

    What if you didn't make your product worse for no reason. Like what if when I clicked Fill Forms it did what it used to do, which was let me actually click on the PDF and write things in.

    Instead, now clicking on the button pops up a GIANT ******** HUGE SCREEN BLOCK prompt with two options on it, one that lets me use the feature, and the other that brings me to a completely different feature.

    If you want to add another feature, add another tool, so that I can ignore it, instead of making literally every time I…

    2 votes
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for your feedback. We have raised your concern to the engineering team and we will get back to you once we have an update.

    Regards,
    Sandeep Grover

  14. Acrobat Pro is Suddenly Shutting Down When I start typing

    When I start using the "Fill and Sign" function, it shuts down. Nothing gets saved either. It keeps happening. I tried to download my document, re-download the document, printed and scanned the document, and it is still doing it. I tried all of the fixes that were listed on the website and then restarted the computer and nothing was fixed.

    2 votes
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    We recently made some fixes in Fill and Sign area. I request you to please update your application to the latest version by going to Help > Check for Updates.

    Please let us know if you are still able to observe the crash on the latest build.

    Regards,
    Sandeep Grover

  15. Issues with FIll in and Sign Feature in Acrobat Pro

    I am having an issue with the "Fill in and Sign" feature. When I open up a PDF that doesn't have fillable fields but I'm just trying to add text to the page, as soon as I hit the letter "A" key, I get an error message that says, "Currently there are no form fields in this PDF. DO you want Adobe Acrobat to detect form fields for you?" This only happens when I have the Single Key Shortcut Accelerators enabled in preferences. When I don't, I can type the text without an issue but when they're enabled it triggers…

    2 votes
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for providing your feedback. We will let our engineering team know about this issue and will inform you in case of any updates.

    Regards,
    Sandeep

  16. 1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  17. Google Suite (Gmail) contacts integration

    Allow user to access his contact list saved in gmail to send pdfs off for signature. There is no integration between a google suites account and Adobe Acrobat Pro DC. Even after adding the custom email in Pro DC, one has to copy paste email addresses when using the fill/sign feature.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  18. Disable "Who needs to fill and sign first?"

    Remove this extra step: "Who needs to fill and sign first?", please!

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  19. Send for signature bug

    Clicked to fill and send for signatures, added email address, it then tells me I need to sign in or upgrade to use this feature despite it saying under Help that I am still signed it. Click sign in to sign in again and nothing happens. No pop up windows, no movement, computer is not frozen, everything else is working. If i wanted to do something else in Adobe DC I could. I'm already a subscriber. Why is this not working?

    1 vote
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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  20. Fill & Sign Won't Save File

    After I fill in and sign the document, it won't save. The circle just spins forever until I eventually give up. Now I have to physically print the document and then scan it in, very frustrating and costing me time.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for writing to us. In order to better understand the issue can you please provide the following details:

    1. Version of your Acrobat.
    2. Are you observing the continuous circle on the save dialog or somewhere else? It will be great if you can share a screenshot.

    Regards,
    Sandeep

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