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  5. Observed result

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Feature request / Bug report

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  1. Arabic script with Fill & Sign

    This topic has been discussed before, but I want to share one thing the team might find useful.

    Now we tell all Acrobat users that Adobe Fill and Sign doesn't support Arabic. But when you look at it, we are able to type Arabic very well on Desktop machines and mobile devices.

    On a Mac for instance, as an Adobe CC subscriber, I have to choose English in Preferences for my Acrobat language in order to show [ Fill & Sign, Send and Track, and Send for Signature ] features in Tools workspace. If I go and change Acrobat language…

    100 votes
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    Under review  ·  36 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  2. Font Color should be available for change in the FIll and Sign

    In our Industry all fill and sign portions of a form are required to be completed in Blue, therefore, the fill and sign portion should have the availability to change font colors.

    69 votes
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    Under review  ·  24 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  3. more than 2 signature / initial options for fill & sign tool

    Only 2 signature / initial images can be stored currently. Every time I want another signature I have to swap out an existing image for one from my files. It would be hugely beneficial to be able to maintain a much larger selection of stored signatures / initials for completing documents for multiple members of the household.

    52 votes
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    Under review  ·  16 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow for multiple signatures

    I work with contracts that require at least 2 signatures. The current version of Acrobat does not allow a second person to sign after the first one does, no matter how much I verify the signature. I can't even add a digital signature when the other person has digitally signed the document. This worked fine in previous versions of Acrobat- why was this changed?

    24 votes
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    Under review  ·  14 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  5. 20 votes
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    Under review  ·  21 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  6. Please add functionality of changing checkmark color in Fill & Sign.

    Fill & Sign checkmark colour. Please add functionality to change checkmark color. I review documents for compliance and like the checkmark feature, but it would be more useful if I could change the colour. I tried changing it through properties like I do for the highlight function, but it doesn't work.

    14 votes
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    7 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for providing your feedback. We have shared your feedback to our engineering team and will let you know in case of any updates.

    Regards,
    Sandeep Grover

  7. GET RID OF 'WHO NEEDS TO SIGN FIRST' SCREEN

    I am not sure why there is now a screen after I press the fill & sign button that asks who needs to fill and sign first, but it is just 1 more step, one more click I have to make before signing each document I open - very inconvenient. This extra step also seems to slow down the time it takes adobe to open and prepare my document for any sort of editing.

    7 votes
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    4 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi All,

    Fill and Sign and Adobe Sign (formerly known as Send for Signature) are now consolidated into a single Sign tool where you can either fill & sign a document or get a document signed from others. It includes a simplified experience that asks you who needs to fill and sign first: you or others and then walks you through the steps to complete the task. It’s the one place for all your form filling and signature needs. For detailed information, you may refer to the article What’s new in Adobe Acrobat DC

    This is designed behavior, I will check with the team and will share an update soon.

    Thanks for your time and patience on this.

    Regards,
    Sandeep Grover

  8. Preparing a document for Send & Sign

    I had a 42 page document that I needed to send out for initials & signatures. I carefully [for 30 minutes] prepared the document for sender + 2 signers, sent to be "prepared" and then clicked sign. It came back with me being the only signer in every place I had prepared. This despite checking and double checking the emails addresses were correct for signers 1 & 2. So I tried going in and editing the fields, which still did not resolve the problem. So I deleted the document and redid it...with the same result. I called support and spoke…

    5 votes
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    Under review  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  9. Cannot send file for signature. Error message : Forbidden - Operation could not be completed. Please try later

    Cannot send file for signature. Error message : Forbidden - Operation could not be completed. Please try later

    4 votes
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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  10. changes are not saved

    after al long work with the fill&sign tool, didn't succeed to save the changes. I've received the message: "the operation failed because Adobe Acrobat encountered an unknown error"
    can't save any changes

    4 votes
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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  11. Fill and sign does not pull up saved signature image

    I was previously able to sign documents using a saved image via the fill and sign feature. I have now installed DC and when i open the fill and sign feature, I am able to add text to a PDF document but when i click the 'Sign' button, my saved signature images do not load. The box which is supposed to contain the signature images shows up but there is no content in it.

    This is happening with multiple docs. I was able to use this feature without any trouble until a few days back.

    3 votes
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for reporting the issue. Can you please provide us some more details :

    1. Please make sure you are on the latest version of Acrobat. To check go to Help > Check for Updates.
    2. Are you observing a blank Sign drop down in Fill and Sign app?
    3. Are you able to use the Adobe Sign application?
    4. Can you please try signing out and then signing in to Acrobat?
    5. Are you under some network/firewall restrictions? If yes, can you please disable them and try again.

    Regards,
    Sandeep Grover

  12. Provide date with 'signature block' when recipient chooses image.

    Using 'Send for Signature' with added signature block. Date does not appear when uploading an image. Unlike type and draw which has the date automatically added under the signature. See tickets #0188780191 and #0188780008 on 3/21/17.

    3 votes
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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  13. Hey, what if you didn't make your product much worse for no reason. Like say, if when I clicked on Fill Forms, it did the thing it always us

    What if you didn't make your product worse for no reason. Like what if when I clicked Fill Forms it did what it used to do, which was let me actually click on the PDF and write things in.

    Instead, now clicking on the button pops up a GIANT ******** HUGE SCREEN BLOCK prompt with two options on it, one that lets me use the feature, and the other that brings me to a completely different feature.

    If you want to add another feature, add another tool, so that I can ignore it, instead of making literally every time I…

    2 votes
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for your feedback. We have raised your concern to the engineering team and we will get back to you once we have an update.

    Regards,
    Sandeep Grover

  14. Acrobat Pro is Suddenly Shutting Down When I start typing

    When I start using the "Fill and Sign" function, it shuts down. Nothing gets saved either. It keeps happening. I tried to download my document, re-download the document, printed and scanned the document, and it is still doing it. I tried all of the fixes that were listed on the website and then restarted the computer and nothing was fixed.

    2 votes
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    We recently made some fixes in Fill and Sign area. I request you to please update your application to the latest version by going to Help > Check for Updates.

    Please let us know if you are still able to observe the crash on the latest build.

    Regards,
    Sandeep Grover

  15. Issues with FIll in and Sign Feature in Acrobat Pro

    I am having an issue with the "Fill in and Sign" feature. When I open up a PDF that doesn't have fillable fields but I'm just trying to add text to the page, as soon as I hit the letter "A" key, I get an error message that says, "Currently there are no form fields in this PDF. DO you want Adobe Acrobat to detect form fields for you?" This only happens when I have the Single Key Shortcut Accelerators enabled in preferences. When I don't, I can type the text without an issue but when they're enabled it triggers…

    2 votes
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for providing your feedback. We will let our engineering team know about this issue and will inform you in case of any updates.

    Regards,
    Sandeep

  16. Thumbnail not yet available - Acrobat Reader

    When processing advanced fields for Fill&Sign in Acrobat the thumbnail for filling signature areas in of a document has started to appear blank with the text "Thumbnail not yet available". This results in not being able to attach the fields required. It used to work seamlessly and now I get this regularly.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  17. Signature disappears

    Signature disappears, asks me to add a new one, when I add a new one, it asks me to choose between the old and the new. Then I choose the old one, but it still won't let me add it to the document!

    1 vote
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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for writing to us. Please try to follow the below steps :

    1. Enter Fill and Sign app and then wait for 10 secs to make sure all network calls are complete.
    2. You can make your selection in case you observe the signature selection dialog.
    3. Try to place signature/initial.

    Regards,
    Sandeep Grover

  18. rotate signature

    We have lost the ability to rotate signature. I use to insert over my professional stamp

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for writing to us. It will be great if you could provide some more information :

    1. Version of your Acrobat.
    2. Version of your OS.
    3. What are the exact steps you are performing?

    Regards,
    Sandeep

  19. I did NOT give consent for Adobe to save my signature into their cloud service!

    I did NOT give consent for Adobe to save my signature into their cloud service!
    This feature of saving my signature outside my computer should NEVER be activated without my permission!
    Signing could and SHOULD be performed only locally by using local images and file, there is ABSOLUTELY NO NEED for using your cloud services.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for providing your feedback. This is an As Designed feature in order to provide you a seamless signing experience.

    I will share this feedback with the team and will let you know in case we have any update.

    Regards,
    Sandeep

  20. shortcut for signatures

    It would be nice if there was a hotkey or shortcut for signatures and/or initials. I love the functionality but there is a delay when I click on the signature drop down inside adobe pro. There is also a delay between the signature selection and dragging it into the right position. If there was a hotkey/shortcut, I could bind it to one of my mouse buttons and just press it when I have to initial or sign.

    I do sign a lot of pdf documents and it would make it more pleasing if this was implemented.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    We have a quick tool which takes you to fill and sign directly with the sign drop down open by default.

    You can select the tool by following the below steps :
    1. Right click near the quick tools section and choose customize quick tools.
    2. Go to Fill, Sign and Track and Add the sign quick tool.

    We have also made changes in the latest update to eliminate any sort of delay while loading the signature/initial kept on your local machine. Please make sure that you are on the latest version.

    Regards,
    Sandeep

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